Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…
Read MoreIntroduction At the 2025 UPCEA Annual Conference, the session “Owning Your Awesomeness” reminded us that professional growth isn’t just about mastering skills—it’s about recognizing and amplifying the unique strengths we already have. For leaders and practitioners in professional and online education this means embracing both the outward image we present and the inner narratives that…
Read MoreThere is a new “cliff” in American higher education, and it is not the demographic cliff. Rather, it is the dramatic cliff in math knowledge, skills, and abilities. Let me be clear that other discipline deficiencies are found in this new generation of college students, however they are dwarfed by those in math. These have…
Read MoreMost of us in higher education are now familiar with generative AI bots, where you formulate a prompt and get a reply. Yet, we are now beginning the advancement to agentic AI, the autonomous 24-7 project manager. The dramatic enhancement in the capability of AI as it moves from bots to agents will bring about…
Read MoreIn Memoriam: Alexander N. Charters
Alexander N. Charters (1916-2018) died in August 2018. Dr. Charters was an internationally-recognized American expert in the field of adult and continuing education. Dr. Charters was born in Verdant Valley, Alberta, Canada in 1916. He earned a B.A. in history and English from the University of British Colombia in 1938, and a Ph.D. in adult…
UPCEA Announces Partnership with Drexel University Online
Partnership is in Support of Initiative Dedicated to Advances in Online Education, Virtually Inspired WASHINGTON, D.C. (August 15, 2018) — UPCEA today announced a new partnership with Drexel University Online (DUO) to provide the association’s community with access to DUO’s ‘Virtually Inspired’ website. Virtually Inspired features a series of high-quality videos illuminating how educators worldwide…
Education Department Announces Substantial Rule-Making Session
The Department of Education has announced a negotiated rulemaking committee to prepare regulations for a wide-range of issues pertinent to UPCEA member institutions. The extremely wide range of topics to be discussed include, but is not limited to: State authorization Regular and substantive interaction Definition of “credit hour” Discussion of EQUIP-style programmatic delivery by third-party…
ED Announces Plan to End Gainful Employment Rule
The Department of Education through Secretary Betsy DeVos plans to end the regulations which required for-profit and vocational schools to provide “gainful employment” to the students that move through their programs. The regulation was one of the defining for-profit student consumer safeguards put into place by the Obama administration. The rules would cut off federal…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
Read MoreWe are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Read MoreHalf of prospective students use AI tools every week. Yet, only about a third of higher education institutions have a formal strategy for AI search. That gap isn’t just a metric. It’s a brand visibility crisis. Students are using ChatGPT and Perplexity to research programs, compare universities, and narrow their lists, often before they ever…
Read MoreStudent success starts with the right conversation. By uniting data, technology, and human connection, institutions can shift from reactive outreach to proactive engagement that strengthens trust, equity, and long-term retention. Every Student Is a Story, Not a Segment “On the other side of every data point, every phone number, every email address, there’s a person…
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