Putting AI into Action for Higher Education
UPCEA is the hands-on partner for leaders who need to translate AI from idea to implementation. We bring together practitioners, publish applied research on artificial intelligence in higher education, and deliver cohort-based learning so members can move from piloting AI tools to measurable results through strategic implementation. While postsecondary leaders gravitate to frameworks, innovators operationalize and pilot new initiatives, like AI.
This hub centralizes our primers, research briefs, training, and member spotlights on AI resources, with an emphasis on marketing and enrollment, learner support, credential innovation, and workforce alignment.
AI Primers & Insights
Short, actionable overviews to get your team aligned—plus starter resources from UPCEA.
Each topic includes a few UPCEA resources so your team can operationalize AI in your online and professional education departments. These AI resources for UPCEA members will grow over time as we add new guides, cases, and tools.
Implementing AI in our work - Enrollment, Student Success, Teaching
AI-Enabled Enrollment & Marketing
AI is rewriting discovery and conversion. Recent UPCEA research shows half of prospective students use AI-powered search weekly, so showing up in AI overviews (and the SEO that feeds them) determines visibility.
Student Success, Advising & Retention
AI is moving from content creation to tutoring and agentic systems, enabling responsive support and mastery-based progress—key for learner success.
Teaching & Learning Design
Generative and embodied AI are reshaping course design, assessment, and feedback loops across online and hybrid modalities.
Leading AI - Governance, Credentials, Institutional Strategy
Governance, Ethics & Operational Readiness
Responsible AI demands policy alignment, cross-functional coordination, and cultural readiness across marketing, enrollment, IT, data privacy, and academic units.
Credential Innovation, Program Design & Workforce Alignment
Institutional Strategy & Future-Proofing
AI influences revenue models, online enterprise strategy, and institutional resilience; leaders need a forward-looking view.
- UPCEA Senior Fellow Ray Schroeder's EduAI Advisor GPT
- New book: AI Applications in Online Higher Administration: Strategies for Maximizing Returns and Improving Outcomes
- Focus on the Future
What's Next + Engage More
Online: Trending Now
Insights on AI and the future of higher education from UPCEA Senior Fellow, Ray Schroeder.
Giving a Voice to Thoughts
Online: Trending Now #135 This piece was originally published in Inside Higher Ed on May 23, 2018. A new technology tool from MIT enables silent communication between human and computer MIT, once again, has taken a huge step toward further embedding technology into our lives. In this case, it is giving voice to thoughts, speech to the speechless…
Augmenting Reality in Learning Online
Online: Trending Now #134 Augmented Reality is emerging as a powerful tool in distance online learning. It is common that Virtual Reality (VR) is confused with Augmented Reality (AR). They are often conflated because some technologies apply to both. Augmented reality, by definition includes the “real world” around the user. Virtual reality is entirely virtual.…
The Digital Student Assistant
Online: Trending Now #133 The potential digital student assistant is on the near horizon, and it promises alter practices and pedagogies in a big way. All the parts are there; almost certainly some developers are in product testing for a digital student assistant. By assistant, I don’t mean the “Jill Watson” AI graduate assistant that…
