Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…
Read MoreIntroduction At the 2025 UPCEA Annual Conference, the session “Owning Your Awesomeness” reminded us that professional growth isn’t just about mastering skills—it’s about recognizing and amplifying the unique strengths we already have. For leaders and practitioners in professional and online education this means embracing both the outward image we present and the inner narratives that…
Read MoreMost of us in higher education are now familiar with generative AI bots, where you formulate a prompt and get a reply. Yet, we are now beginning the advancement to agentic AI, the autonomous 24-7 project manager. The dramatic enhancement in the capability of AI as it moves from bots to agents will bring about…
Read MoreTwo weeks ago, we examined the transformation of higher education in the next five years. Today, we look at how this transformation will shift the emphasis of our teaching. As with the prior column, this week’s thesis evolves out of the Zoom Keynote to the Rethink AI Conference, sponsored in part by the International Academy…
Read MorePolicy Matters | House and Senate Pass FUTURE Act, Restoring Funding to HBCUs and Minority Institutions and Simplifying FAFSA (December 2019)
Welcome to the December edition of Policy Matters. Each issue has the latest updates and actionable items in public policy for adult and nontraditional education stakeholders. Please note that if you do not wish to continue to receive these sorts of emails, click here. Major Update House and Senate Pass FUTURE Act, Restoring Funding to HBCUs and…
Insight from a Dean: Never Stop Learning
By SmartBrief Editors This post is produced in partnership with UPCEA. Professional learning should never stop — even when leaders reach pinnacles of success. Dr. Jenni Murphy is the Dean of the College of Continuing Education at Sacramento State and has won many awards in her field. She shares some insight from her own professional…
UPCEA Announces 2019 Division And Best In Show Marketing Award Recipients
5 Recipients Chosen Out of 30 Leading Entries for Top Honors WASHINGTON, D.C., December 6, 2019 — UPCEA, the leader in professional, continuing, and online education, has announced the Division and Best in Show award recipients of the 2019 Marketing Awards. The UPCEA Marketing Awards program recognizes the top marketing and creative work across the…
UPCEA Encourages Passage of FUTURE Act
UPCEA joined with other organizations in a letter to the House and Senate to express our strong support for H.R.5363, the FUTURE Act. Following our letters, both the House and the Senate passed the bill, sending it to the President’s desk for signature. This much needed legislation addresses a few important issues. First, it would…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
Read MoreWe are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Read MoreStudent success starts with the right conversation. By uniting data, technology, and human connection, institutions can shift from reactive outreach to proactive engagement that strengthens trust, equity, and long-term retention. Every Student Is a Story, Not a Segment “On the other side of every data point, every phone number, every email address, there’s a person…
Read MoreSearch behavior has evolved, and so has the path to enrollment. Generative AI tools like ChatGPT, Gemini, and Google’s AI Overviews shape how people gather information, verify details, and form opinions. For higher education marketers, that means program visibility depends on showing up wherever students look for answers, not only in search results but across…
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