For many online and professional continuing education units, the primary barrier to adopting artificial intelligence is not access to tools, it is uncertainty about where to begin and how to proceed without disrupting daily operations. Leaders are often balancing innovation with stability, making it difficult to introduce new approaches without clear structure. A focused, time-bound strategy can reduce that ambiguity. A 90-day adoption…
The “traditional” student is quickly becoming a relic of a bygone era. The future of enrollment is concentrated in new, non-traditional markets: adult learners seeking rapid re-skilling, dual-enrolled high school students, and the millions of Americans with “some college, no credential” who represent a significant scalable opportunity for growth. Universities know they must pivot decisively…
Many of us utilize AI daily in our higher education work, yet we may not have assessed the ethical and human-centered nature of the tool we have selected and trained through our prompts. AI tools are no longer a relatively simple search engine that is driven by marketing metrics to help us conduct our research.…
The spring semester is coming to a close with the normal host of routines. Yet, beneath those routines, something is unfolding in the labor market that will greet your new graduates who will face an incrementally tighter job market. I asked Claude Sonnet 4.6 Extended Thinking to research the tasks relevant to preparing our new…
Department Begins Regulatory Re-write on Accountability Rules for Institutions, Secretary Cardona Makes Speech on Top Priorities | Policy Matters (January 2022)
Major Updates Biden-Harris Administration Takes Actions including $198M in Grants to Support Students’ Basic Needs and Mitigate the Spread of COVID-19 at Colleges and Universities “The Department announced that it will be inviting applications next week for a $198 million grant opportunity under the Supplemental Support under American Rescue Plan (SSARP) program to support colleges…
UPCEA Announces Leadership Teams for New Council for Credential Innovation and Alternative Credentials Network
UPCEA welcomes 31 leaders in alternative credentials to volunteer roles WASHINGTON, D.C. (January 26, 2022) — UPCEA, the association for college and university leaders in online and professional continuing education, announced today the inaugural leadership team for the Council for Credential Innovation (CCI). The Council for Credential Innovation is composed of senior leaders charged with…
Agile in Higher Ed Marketing
The Agile methodology has been around for more than 20 years, spearheaded and most well-known in software development and tech circles. However, the Agile methodology and various frameworks can be applied to almost any discipline. At NC State Online, embracing Agile has completely transformed our marketing process and allowed us to take on more projects…
UPCEA and the University of Wisconsin–Madison to Partner on Distance Teaching & Learning (DT&L) Conferences
Partnership brings UPCEA’s experience in online leadership and administration to UW–Madison’s highly valued annual DT&L conferences. WASHINGTON, D.C. and MADISON, WI (Jan. 12, 2022) – The University Professional and Continuing Education Association (UPCEA) and the University of Wisconsin–Madison (UW–Madison) announced today they will partner on UW–Madison’s annual Distance Teaching & Learning (DT&L) conferences in 2022…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Some conferences feel long. This one flew by. And still, I kept thinking I wish I could have attended even more sessions. Over the past few days at the UPCEA Annual Conference, a few very clear themes kept coming back. Not just in presentations, but in conversations with people across institutions. Yes, AI is still very much…
Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…