Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…
Read MoreIntroduction At the 2025 UPCEA Annual Conference, the session “Owning Your Awesomeness” reminded us that professional growth isn’t just about mastering skills—it’s about recognizing and amplifying the unique strengths we already have. For leaders and practitioners in professional and online education this means embracing both the outward image we present and the inner narratives that…
Read MoreMost of us in higher education are now familiar with generative AI bots, where you formulate a prompt and get a reply. Yet, we are now beginning the advancement to agentic AI, the autonomous 24-7 project manager. The dramatic enhancement in the capability of AI as it moves from bots to agents will bring about…
Read MoreTwo weeks ago, we examined the transformation of higher education in the next five years. Today, we look at how this transformation will shift the emphasis of our teaching. As with the prior column, this week’s thesis evolves out of the Zoom Keynote to the Rethink AI Conference, sponsored in part by the International Academy…
Read MoreData Privacy Regulations Set to Impact Higher Education Marketing and Enrollment
For 25 years, the collection and trading of financial, social, personal, and location data via digital means has been a booming, multi-billion-dollar business. Web cookies and other tracking technologies, such as personal identifiable information (PII), have basically followed digital users almost everywhere they went, and they rarely had much control over what was collected and…
UPCEA Seeks Part-Time Data Analyst to Join Center for Research and Strategy Team
UPCEA is currently seeking a part-time Data Analyst for a fully remote position with our Center for Research and Strategy team. The Data Analyst is responsible for collecting, analyzing, and transforming data into actionable insights on various projects for UPCEA. Role responsibilities include identifying, gathering, and analyzing data to produce understandable and insightful figures and…
In Memoriam: Karen Swan
Long-time UPCEA member and colleague Karen Swan passed away in early September 2021. Dr. Swan served as professor of education at the University of Illinois at Springfield’s Center for Online Learning, Research and Service. Previously, she served as research professor at Kent State University’s Research Center for Educational Technology. Dr. Swan completed her doctorate in…
Infrastructure Package Passes Senate + $3.5 Trillion “New Deal” Budget Passes House of Representatives | Policy Matters (August 2021)
Major Updates Infrastructure Package Passes Senate + “New Deal” Budget Passes House of Representatives The bipartisan infrastructure package passed the Senate, 69-30, providing a major upgrade to American transportation, broadband investment, water systems, and more, totaling $1 trillion. The legislation includes $14 billion to provide financial assistance to eligible households, including students who receive a…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
Read MoreWe are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Read MoreStudent success starts with the right conversation. By uniting data, technology, and human connection, institutions can shift from reactive outreach to proactive engagement that strengthens trust, equity, and long-term retention. Every Student Is a Story, Not a Segment “On the other side of every data point, every phone number, every email address, there’s a person…
Read MoreSearch behavior has evolved, and so has the path to enrollment. Generative AI tools like ChatGPT, Gemini, and Google’s AI Overviews shape how people gather information, verify details, and form opinions. For higher education marketers, that means program visibility depends on showing up wherever students look for answers, not only in search results but across…
Read More