I recently contributed a chapter in the recently released book, AI Applications in Online Higher Education Administration: Strategies for Maximizing Returns and Improving Outcomes edited by Kathleen Ives, Marie Cini, and Ray Schroeder. This blog highlights key take-aways from my chapter. Higher education recruitment is undergoing one of the most significant transformations in decades. Traditional…
Microcredentials remain firmly embedded in the higher education landscape, but institutional momentum appears to be leveling off. In the recently released 2026 Institutional Perspectives on Microcredentials Report, jointly produced by UPCEA, The EvoLLLution, and Modern Campus, institutional leaders describe a sector that is committed to workforce alignment but constrained by structural and strategic barriers. Based…
Technologists, economists, and visionaries are warning us that in the next three to 18 months, we are going to experience rapid and pervasive disruption of our professional lives, workplace models, and distribution of income. Professional positions requiring college degrees will be lost, remade into highly-productive, cost-efficient, hybrid human-AI models where human contributions and compensation will…
I asked Gemini 3 Thinking, ChatGPT 5.4 Thinking, and Sonnet 4.6 Extended to tell me what jobs in higher education are most vulnerable to replacement by Artificial Intelligence (AI) in the next five years. I also asked for recommendations for current and prospective employees in the field. First, let me share with you links to…
Student Coaching and Best Practices
Student coaching is a critical role to supporting a student’s wellbeing and growth during the time they are enrolled in an academic program. Today’s students are no longer fresh out of high school kids. They hold a variety of titles like first generation college student, active military service member, veterans, working professionals, and everything in…
Bill with Short-Term Job Training Pell Passes House; Excludes Online Programs | Policy Matters (February 2022)
Major Updates Bill with Short-Term Job Training Pell Passes House; Excludes Online Programs The COMPETES Act passed the House of Representatives in early February. An amendment to the bill establishes a new short-term job training Pell grant program. Unfortunately, this provision excluded any online-only programs. UPCEA has long advocated for short-term job training Pell programs,…
UPCEA Congratulates Members Recognized in the 2022 U.S. News & World Report Ranking of Best Online Bachelor’s Programs
21 of Top 25 Ranked Institutions are UPCEA Members WASHINGTON, D.C. (February 10, 2022) — UPCEA, the association for college and university leaders in online and professional continuing education, is pleased to congratulate the many UPCEA members recognized in the 2022 U.S. News & World Report Best Online Programs rankings. U.S. News rankings include more…
UPCEA Announces 2022 Association Award Recipients
8 Individuals and 8 Programs Receive Association’s Highest Honors WASHINGTON, February 9, 2022 – UPCEA, the leader in online and professional continuing education, has announced the recipients of the 2022 Association Awards. The UPCEA Association Awards program includes recognition of both individual and institutional achievement across the UPCEA membership. Since 1953, UPCEA has recognized its…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…
Discover how to explain AI SEO ROI to university leadership when attribution is imperfect, with insights and strategy from Search Influence. Across higher education, marketing teams are being asked to explain AI search visibility before institutions agree on how to measure it. Leadership discussions are moving quickly, while reporting frameworks remain centered on keyword rankings,…

