The current environment for online higher education is defined by what the 2026 Landscape of Higher Education Report calls a decade of “structural change,” making the job of a Chief Online Learning Officer (COLO) complex and intensely stressful. COLOs are not operating in a vacuum; they must manage a landscape of operational complexity. The Benchmarking…
Artificial intelligence is rapidly reshaping work across society, and higher education institutions are no exception. Traditionally, discussions around AI in the academy have focused on student-facing issues such as academic integrity and personalized learning. Today’s higher education leaders are called to lead institutional transformation shaped by AI. A new research study from EDUCAUSE conducted in partnership with AIR, NACUBO,…
Today as I publish the several curated reading lists I maintain, it strikes me that we are approaching the integration of Artificial Intelligence (AI) into our universities in a piecemeal rather than a comprehensive fashion. It seems that most universities began taking up the topic in a transactional way following the release of ChatGPT ‘s…
Information and knowledge are growing at an accelerating rate. As we usher graduates out of college, much of their knowledge is useless, already out of date. On Medium, Futurist Jim Carroll writes “In 1900, knowledge doubled approximately every 100 years. By 1945, this rate accelerated to every 25 years, and by 1982, it was every…
Emergency Remote Instruction Is Not Quality Online Learning (Inside Higher Ed)
Widespread misconceptions have arisen, write members of the National Council for Online Education, but when done correctly, online courses can be as effective as face-to-face ones. At the beginning of the COVID-19 pandemic in 2020, students, faculty and administrators faced challenges amid the urgent pivot to emergency remote instruction. The pandemic and resulting quarantines are…
Department Begins Regulatory Re-write on Accountability Rules for Institutions, Secretary Cardona Makes Speech on Top Priorities | Policy Matters (January 2022)
Major Updates Biden-Harris Administration Takes Actions including $198M in Grants to Support Students’ Basic Needs and Mitigate the Spread of COVID-19 at Colleges and Universities “The Department announced that it will be inviting applications next week for a $198 million grant opportunity under the Supplemental Support under American Rescue Plan (SSARP) program to support colleges…
UPCEA Announces Leadership Teams for New Council for Credential Innovation and Alternative Credentials Network
UPCEA welcomes 31 leaders in alternative credentials to volunteer roles WASHINGTON, D.C. (January 26, 2022) — UPCEA, the association for college and university leaders in online and professional continuing education, announced today the inaugural leadership team for the Council for Credential Innovation (CCI). The Council for Credential Innovation is composed of senior leaders charged with…
Agile in Higher Ed Marketing
The Agile methodology has been around for more than 20 years, spearheaded and most well-known in software development and tech circles. However, the Agile methodology and various frameworks can be applied to almost any discipline. At NC State Online, embracing Agile has completely transformed our marketing process and allowed us to take on more projects…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Community colleges play a vital role in helping learners access affordable education and career-ready training. Students can earn credentials that lead to meaningful jobs quickly, especially in healthcare. Yet for many, financial stress and unmet basic needs make it difficult to enroll or stay enrolled. These barriers often weigh heaviest on part-time, nontraditional, first-generation, and low-income…
The student journey has changed — and expectations are rising. Students today are moving faster, arriving more informed, and expecting experiences that feel responsive and personalized. Research behaviors are shifting, and AI is increasingly shaping how prospective students discover and evaluate programs. The path to enrollment is becoming more complex and more personalized, and students…