Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…
Read MoreIntroduction At the 2025 UPCEA Annual Conference, the session “Owning Your Awesomeness” reminded us that professional growth isn’t just about mastering skills—it’s about recognizing and amplifying the unique strengths we already have. For leaders and practitioners in professional and online education this means embracing both the outward image we present and the inner narratives that…
Read MoreThere is a new “cliff” in American higher education, and it is not the demographic cliff. Rather, it is the dramatic cliff in math knowledge, skills, and abilities. Let me be clear that other discipline deficiencies are found in this new generation of college students, however they are dwarfed by those in math. These have…
Read MoreMost of us in higher education are now familiar with generative AI bots, where you formulate a prompt and get a reply. Yet, we are now beginning the advancement to agentic AI, the autonomous 24-7 project manager. The dramatic enhancement in the capability of AI as it moves from bots to agents will bring about…
Read MoreGenerative AI Update for 2024 (The European Business Review)
Read Ray Schroeder and Katherine Kerpan’s perspective on where artificial intelligence is going in 2024. While the first full year of operation of ChatGPT, 2023, gave a foretaste of the enormous impact that AI is going to have on us all, 2024 shows every sign of boggling the mind even more. Here are some things…
How to Measure the Impact of Your Leadership Development Programs
No matter the size of your school or educational institution, it’s no secret that strong leadership is crucial to long-term success. Implementing leadership development programs is among the most effective ways to train aspiring educational leaders and ensure their goals and mission are aligned with that of the institution. At the same time, it’s not always simple…
Benefits of Becoming a UPCEA Member
UPCEA, the online and professional education association, works to support its members by offering professional development, networking, and mentorship opportunities. As a collaborative and entrepreneurial community, we are proud of the fact that our members are thought leaders in the higher education administration field who continuously strive to improve educational access and outcomes for all students. Why UPCEA? The…
Seeking Tech Antidotes for Enrollment Cliff (Inside Higher Ed)
A looming enrollment cliff—expected to bring a massive dip in traditional-aged students—cast a shadow over conversations at the annual UPCEA conference last week. But many attendees at the online education–focused event in Boston sought to brighten the mood with solutions and tactics that included embracing artificial intelligence and pursuing personalized learning bolstered by microcredentials. “We’re…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
Read MoreWe are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Read MoreOnline programs are no longer a nice-to-have. They are essential, with many schools looking to online as their primary growth lever amid market headwinds. A strong portfolio of online programs can allow institutions to grow enrollment, reach new student populations, and future-proof their offerings. But building, launching, and sustaining a successful online program operation requires…
Read MoreHalf of prospective students use AI tools every week. Yet, only about a third of higher education institutions have a formal strategy for AI search. That gap isn’t just a metric. It’s a brand visibility crisis. Students are using ChatGPT and Perplexity to research programs, compare universities, and narrow their lists, often before they ever…
Read More