As leaders in online and professional continuing education, we often find ourselves at the intersection of hope and pragmatism. We see the transformative power of a postsecondary credential for an adult balancing career and family. Yet, we also hear a recurring, disheartening refrain from prospective students: “I simply can’t afford it.” There’s a persistent myth…
Will artificial intelligence close the student success gap or widen it into a permanent caste system? That is the question higher education leaders should be asking as AI advising tools move from pilot to procurement. The temptation is to treat AI as a cost-savings lever: deploy a chatbot, deflect the tickets, claim a productivity win.…
Much is being said about the impact of Artificial Intelligence (AI) in the hands of students resulting in “too many “A”s being granted! We are seeing colleges and universities across the country cracking down on “grade inflation.” It is my long-held belief that striving to have a near-equal number of “A”s and “F”s in a…
The Chief Online Learning Officers at colleges and universities are increasingly charting the future of teaching and learning. It was three decades ago that my career in higher education took a turn. I was promoted to full Professor and given the golden opportunity of my career to lead our campus in the use of the…
UPCEA Welcomes New Board and Committee Members for Terms Beginning in March 2025
WASHINGTON, December 12, 2024 – UPCEA, the online and professional education association, is pleased to announce the election of new officers and new directors to serve on the UPCEA Board of Directors. Elected in November, these individuals will assume their roles at the conclusion of the 2025 UPCEA Annual Conference in Denver, Colorado on March…
As online learning programs grow, so does the need for data-informed decisions (eCampus News)
“While online learning has matured in many respects, there is still significant potential for growth, innovation, and improvement, according to a new report that underscores the need for data-informed decision-making in shaping the future of online education. The new research report, “Benchmarking Online Enterprises: Insights into Structures, Strategies, and Financial Models in Higher Education,” was released…
UPCEA Releases 2025 Predictions for Online & Professional Education
Report highlights trends shaping the future of higher education, from AI integration to workforce-ready credentials. WASHINGTON and PHILADELPHIA (Dec. 3, 2024) – UPCEA, the online and professional education association, today announced the release of its “2025 Predictions for Online & Professional Education.” The report provides critical insights into the trends and innovations that are poised…
UPCEA Partners with UALL to Support Global Lifelong Learning Study
Comprehensive study to strengthen college and university lifelong learning initiatives WASHINGTON, D.C., December 2, 2024 — UPCEA, the online and professional education association, is proud to support the Universities Association for Lifelong Learning (UALL)’s comprehensive global study to help higher education institutions enhance their lifelong learning offerings, The future of lifelong learning: a new study…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Your next prospective student has already formed an impression of your program. They just haven’t visited your website yet. Half of prospective students now use AI tools at least weekly. 79% read Google’s AI Overviews. Before a student fills out an RFI form, an AI tool has likely already answered their questions about your program,…
The conversation in higher education around AI has shifted. A few years ago, faculty and administrators were asking whether AI belonged on campus at all. Today, most leaders have moved past that question. Students are using AI tools, regardless of whether institutions sanction them. Employers are already factoring AI fluency into how they evaluate graduates….

