The “traditional” student is quickly becoming a relic of a bygone era. The future of enrollment is concentrated in new, non-traditional markets: adult learners seeking rapid re-skilling, dual-enrolled high school students, and the millions of Americans with “some college, no credential” who represent a significant scalable opportunity for growth. Universities know they must pivot decisively…
I recently contributed a chapter in the recently released book, AI Applications in Online Higher Education Administration: Strategies for Maximizing Returns and Improving Outcomes edited by Kathleen Ives, Marie Cini, and Ray Schroeder. This blog highlights key take-aways from my chapter. Higher education recruitment is undergoing one of the most significant transformations in decades. Traditional…
Technologists, economists, and visionaries are warning us that in the next three to 18 months, we are going to experience rapid and pervasive disruption of our professional lives, workplace models, and distribution of income. Professional positions requiring college degrees will be lost, remade into highly-productive, cost-efficient, hybrid human-AI models where human contributions and compensation will…
I asked Gemini 3 Thinking, ChatGPT 5.4 Thinking, and Sonnet 4.6 Extended to tell me what jobs in higher education are most vulnerable to replacement by Artificial Intelligence (AI) in the next five years. I also asked for recommendations for current and prospective employees in the field. First, let me share with you links to…
UPCEA Intros Digital Badges for Excellence in Online Learning (Campus Technology)
The University Professional and Continuing Education Association (UPCEA) has launched a program to recognize excellence in online higher education: the Hallmarks of Excellence in Online Leadership Review. The program evaluates online education programs based on seven key elements, such as internal advocacy, entrepreneurial initiative and faculty support, and then issues Credly digital badges to qualifying colleges and universities. “In…
UPCEA Taps Credly to Launch Digital Badges that Recognize Excellence in Online Learning
Hallmarks of Excellence in Online Leadership Review program will award digital badges to high-quality online education programs WASHINGTON, D.C. (MARCH 14, 2018) — The University Professional and Continuing Education Association (UPCEA) announced today the launch of the Hallmarks of Excellence in Online Leadership Review program to recognize colleges and universities that demonstrate consistent excellence throughout…
Influencing Reauthorization of the Higher Education Act
UPCEA joined with other organizations to submit the following principles regarding the upcoming reauthorization of the Higher Education Act, in response to the Senate HELP Committee call for comments on February 13: Do no harm. Reauthorization of the Higher Education Act (HEA) should be used to clearly and unambiguously improve student aid for students. The…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…
Discover how to explain AI SEO ROI to university leadership when attribution is imperfect, with insights and strategy from Search Influence. Across higher education, marketing teams are being asked to explain AI search visibility before institutions agree on how to measure it. Leadership discussions are moving quickly, while reporting frameworks remain centered on keyword rankings,…