Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…
Read MoreIntroduction At the 2025 UPCEA Annual Conference, the session “Owning Your Awesomeness” reminded us that professional growth isn’t just about mastering skills—it’s about recognizing and amplifying the unique strengths we already have. For leaders and practitioners in professional and online education this means embracing both the outward image we present and the inner narratives that…
Read MoreThere is a new “cliff” in American higher education, and it is not the demographic cliff. Rather, it is the dramatic cliff in math knowledge, skills, and abilities. Let me be clear that other discipline deficiencies are found in this new generation of college students, however they are dwarfed by those in math. These have…
Read MoreMost of us in higher education are now familiar with generative AI bots, where you formulate a prompt and get a reply. Yet, we are now beginning the advancement to agentic AI, the autonomous 24-7 project manager. The dramatic enhancement in the capability of AI as it moves from bots to agents will bring about…
Read MoreAppropriations Bill Supports Greater Pell and Research Funding
Congress today passed the FY18 Omnibus Appropriations Bill which included increased support to the Pell Grant program, which is projected to help over 7 million low-income families afford college. It does this by raising the maximum award by $175 (to $6,095), maintaining the recent Year Round Pell expansion that UPCEA has advocated for over the…
University of Utah’s Assistant Vice President for Engagement Sandi Pershing To Serve As UPCEA President
WASHINGTON, March 16, 2018 – UPCEA, the Washington, D.C.-based association for university leaders in professional, continuing, and online education, welcomed Dr. Sandi Pershing as the association’s 2018-19 President during the 2018 UPCEA Annual Conference. Pershing is Assistant Vice President for Engagement and a professor in the Master of Public Administration program at the University of…
UPCEA Intros Digital Badges for Excellence in Online Learning (Campus Technology)
The University Professional and Continuing Education Association (UPCEA) has launched a program to recognize excellence in online higher education: the Hallmarks of Excellence in Online Leadership Review. The program evaluates online education programs based on seven key elements, such as internal advocacy, entrepreneurial initiative and faculty support, and then issues Credly digital badges to qualifying colleges and universities. “In…
UPCEA Taps Credly to Launch Digital Badges that Recognize Excellence in Online Learning
Hallmarks of Excellence in Online Leadership Review program will award digital badges to high-quality online education programs WASHINGTON, D.C. (MARCH 14, 2018) — The University Professional and Continuing Education Association (UPCEA) announced today the launch of the Hallmarks of Excellence in Online Leadership Review program to recognize colleges and universities that demonstrate consistent excellence throughout…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
Read MoreWe are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Read MoreHalf of prospective students use AI tools every week. Yet, only about a third of higher education institutions have a formal strategy for AI search. That gap isn’t just a metric. It’s a brand visibility crisis. Students are using ChatGPT and Perplexity to research programs, compare universities, and narrow their lists, often before they ever…
Read MoreStudent success starts with the right conversation. By uniting data, technology, and human connection, institutions can shift from reactive outreach to proactive engagement that strengthens trust, equity, and long-term retention. Every Student Is a Story, Not a Segment “On the other side of every data point, every phone number, every email address, there’s a person…
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