The Pulse of Higher Ed

Perspectives on Online and Professional Education
from UPCEA’s Research and Consulting Experts

2020 UPCEA Benchmarking Research Agenda

Did you know that each year, UPCEA members receive benchmarking data from the Center for Research and Strategy, directed by Jim Fong? UPCEA benchmarking research is not just the industry standard—it is also a nonprofit service designed for institutions like yours. Look out for these forthcoming studies to benchmark your unit to others in the field and with peer institutions:

UPCEA Benchmarking Surveys
Find out how you compare to peer institutions across multiple areas. 

  • Salary, budgeting and structure
  • Staffing and professional development
  • Financials
  • Outsourcing

Marketing and Enrollment Management Survey
The latest update in our recurring survey series of marketing and enrollment professionals.

  • Salary, staffing, and professional development
  • Media and budget
  • Outsourcing

Online Student Needs and Staff Alignment
In partnership with InsideTrack, our research series on retention and student success continues. 


Non-Credit to Credit Pathways
In an effort to better understand how many institutions are participating in non-credit to credit pathway activities, this research will examine how these activities are facilitated and how the implementation process of these activities is conducted. 

 

Interested in how the latest trends are impacting higher education marketing, enrollment, program mix, and more? Check out Jim’s blog for brief, timely updates.  

 

Customized benchmarking efforts are also managed by the Center for Research and Strategy, including working with institutions that wish to benchmark their data against a select peer group. See who we’ve worked with. 

Interested in more information about customized benchmarking? Contact us at 202-659-3130 or email [email protected].

Learn more about UPCEA's expert consultants

Do you need help with your PCO unit or campus? We can help. Contact UPCEA Research and Consulting for a brief consult. Email [email protected] or call us at 202-659-3130.

Trusted by the nation's top colleges and universities, UPCEA Research and Consulting provides the best value in the industry today. UPCEA's industry experts have years of experience in Online and Professional Continuing education - put them to work for you!

UPCEA Research and Consulting offers a variety of custom research and consulting options through an outcomes-focused pricing model. Find the option(s) that best suit your institution.

Learn more about UPCEA Research & Consulting


The UPCEA Difference

Unmatched Experience: For more than 100 years, UPCEA consultants have exclusively served the needs of online and professional continuing education programs. UPCEA consultants leverage their extensive industry expertise to expedite solutions, anticipate upcoming shifts, and offer distinct best practices, effectively aiding clients in achieving their goals.

Cost Effectiveness: As a nonprofit, member-serving organization, we provide unmatched value, allowing you to maximize limited research and consulting budgets.

Action in Motion: Our cadre of experienced, skilled authorities and expert practitioners propels you forward, translating research and consulting into impactful implementation, a distinctive hallmark of UPCEA. Our team of current and former institutional leaders will support you, turning research and consulting into action.

Mission Alignment: Like you, our mission is to enhance and expand educational opportunities and outcomes for adult and other non-traditional learners. We share your values and work in partnership with you to advance access and excellence in education.

Other UPCEA Updates + Blogs

Honoring the Life and Legacy of Dr. Gary W. Matkin

UPCEA joins colleagues, friends, and the broader higher education community in mourning the passing of Dr. Gary W. Matkin, a distinguished leader in online and professional continuing education whose nearly five decades of service shaped institutions, expanded access, and advanced innovation across the globe. Dr. Matkin began his career with the University of California, Berkeley…

Leading Institutional Transformation in the Age of AI

Artificial intelligence is rapidly reshaping work across society, and higher education institutions are no exception. Traditionally, discussions around AI in the academy have focused on student-facing issues such as academic integrity and personalized learning. Today’s higher education leaders are called to lead institutional transformation shaped by AI.  A new research study from EDUCAUSE conducted in partnership with AIR, NACUBO,…

The Missing Majority: Strategies for Re-engaging Men in Online and Professional Continuing Education

For decades, the narrative in higher education has focused on expanding access. While we have made incredible strides in many areas, a quiet but profound crisis has emerged: the vanishing male student. Across the UPCEA membership, from large public land-grants to private institutions, the data is undeniable. Nationally, women now outnumber men by approximately 60%…

UPCEA Announces 2026 Association Award Recipients

9 Individuals and 6 Programs Receive Association’s Highest Honors WASHINGTON, February 9, 2026 – UPCEA, the online and professional education association, has announced the recipients of the 2026 Association Awards. The UPCEA Association Awards program includes recognition of both individual and institutional achievement across the UPCEA membership. Since 1953, UPCEA has recognized its members’ outstanding…

UPCEA Congratulates Members Recognized in the 2026 U.S. News & World Report Ranking of Best Online Bachelor’s Programs

Nineteen of the twenty-three Top 20 Ranked Institutions are UPCEA Members WASHINGTON, D.C. (February 5, 2026) — UPCEA, the online and professional education association, is pleased to congratulate the many UPCEA members recognized in the 2026 U.S. News & World Report Best Online Programs rankings. U.S. News rankings include nearly 1,850 online programs, covering bachelor’s…

New Research Highlights a Disconnect Between University Retention Strategies and Adult Learner Priorities

National study from Collegis Education and UPCEA highlights opportunity for institutions to strengthen student persistence through better alignment of strategy, systems, and support WASHINGTON, D.C. and CHICAGO, IL – February 4, 2026 — ​​ As adult learners account for a growing share of higher education enrollment, colleges and universities face increasing pressure to sustain persistence in…

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