The Pulse of Higher Ed

Perspectives on Online and Professional Education
from UPCEA’s Research and Consulting Experts

Who is Driving Data Access and Usage? The Role of Tech and Data Teams

The role of information technology (IT) teams appears to be very different in higher education than it is in the business world. In business, CIOs and other managers of IT departments have made significant strides towards achieving strategic alignment. In higher education, however, it appears that professional, continuing, and online (PCO) education unit directors and IT managers speak a different language, and as a result, PCO directors are not able to take full advantage of data or technology when making decisions. To test this theory, UPCEA and TMMData gathered survey responses from PCO leaders and technology professionals in higher education to determine whether the relationship between the two groups is truly as poor as hypothesized.

 

Download the full report here.

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Other UPCEA Updates + Blogs

UPCEA Congratulates Members Recognized in the 2026 U.S. News & World Report Ranking of Best Online Bachelor’s Programs

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New Research Highlights a Disconnect Between University Retention Strategies and Adult Learner Priorities

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When Institutions Shop Themselves: What We Learn—and Often Miss

As my retirement last year eases into a stage of semi-retirement or what some have labeled as “micro-retirement,” I have had eight months of reflection on my nearly four decades of doing research. After a few months of total abstention, I could no longer keep myself away from the higher education field that I so loved. I slowly eased myself back in by…

Consensus Achieved on New Accountability Metrics at AHEAD Negotiated Rulemaking | Policy Matters (January 2026)

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UPCEA’s Corporate Member Blog Series #1 | Follow the Budget: 5 Areas Where Higher Ed is Spending (and struggling) in 2026

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Workforce Pell Is Here and Data Readiness Is the Real Test for Credential Innovation

The expansion of Pell Grant eligibility to short-term, non-degree programs—commonly known as Workforce Pell—has become a defining moment for credential innovation. In a strategic conversation hosted by UPCEA in December 2025, higher education leaders made one thing clear: access to Workforce Pell is not primarily a policy challenge. It is a data challenge. As institutions…

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