Industry Insights

Valuable insights from UPCEA's trusted corporate partners.

Understanding the Evolving Needs of Online Learners

August 4, 2025

Every year, the Voice of the Online Learner report offers a window into the motivations, preferences, and challenges of today’s online students. Now in its 14th year, the 2025 edition provides timely insights for UPCEA members seeking to design courses and programs that meet the needs of adult learners, employers, and communities. At Risepoint, we’re…

Rebuilding Student Trust: 6 Coaching Strategies to Support Belonging for Online and Adult Learners

July 28, 2025

Rebuilding Student Trust: 6 coaching strategies to support belonging for online and adult learners How institutions can help online and adult learners feel seen and supported throughout their college journey In today’s higher education landscape, more adult learners are enrolling in online programs, often while managing work, family and other life commitments. However, these motivated…

Transdisciplinary Credentials: The Smartest Way to Future-Proof a Degree

July 18, 2025

Why academic institutions are embedding IT credential content into programs far beyond computer science. The new reality: every field is a tech field Whether you’re studying law or logistics, public health or public policy, tech skills are no longer optional. From automation to data security to compliance, today’s workforce expects professionals to be as comfortable…

The AI Literacy Crisis—and How Higher Ed Can Lead

July 3, 2025

Consider the humble pocketknife. For most owners, it cuts a fishing line or opens a bottle. But in the right hands, it becomes a tool of precision and creativity. Now, consider Artificial Intelligence. Vastly more complex, AI is also a tool—one that, depending on the user, can serve as a shortcut or a source of…

Steadying the Ship: Why Professional Coaching Matters in Turbulent Times

June 30, 2025

The pace and pressure of academic leadership have intensified. Many leaders are navigating increased responsibilities, constrained resources, political tension, and widespread fatigue. In this environment, clarity, presence, and sustained energy are essential and precious. To lead effectively, leaders must protect their most limited resource: their focus and energy. Coaching provides a structured space to do…

Other Blogs and News:

Higher Education at a Crossroads: Leadership, Strategy, and Stewardship

Reflections from a Fireside Chat with President Jon Alger on March 18, 2026 There are moments in this fellowship year that feel distinctly formative—where the conversation you’re facilitating is also, quietly, shaping you. Last week’s fireside chat with American University President Jon Alger was one of those moments for me. As part of my ACE…

The 41 Million SCNC: Why Higher Ed’s Greatest Failure is the Refusal to Recognize Real Life

There has been much discussion about the more than 41 million US learners with “Some College No Credential” (SCNC) over the past several years. Despite a strategic focus by higher education institutions to re-enroll these learners, and with some success, the population has continued to grow. UPCEA hosted a strategic conversation with the Council for…

Artificial Intelligence and the Future of Student Recruitment

I recently contributed a chapter in the recently released book, AI Applications in Online Higher Education Administration: Strategies for Maximizing Returns and Improving Outcomes edited by Kathleen Ives, Marie Cini, and Ray Schroeder. This blog highlights key take-aways from my chapter. Higher education recruitment is undergoing one of the most significant transformations in decades. Traditional…

Public Comment Period Opens on Workforce Pell Implementation Rules (Due April 8) | Policy Matters (March 2026)

Major Updates Public Comment Period Opens on Workforce Pell Implementation Rules (Due April 8) The U.S. Department of Education has officially opened the public comment period on proposed regulations to implement Workforce Pell Grants, with comments due April 8, 2026. These grants offer a new federal financial aid pathway that will allow students to use…

Leading Change in a Time of Financial Pressure: Insights from UPCEA Senior Leaders

In March 2026, UPCEA convened senior leaders from across higher education for a timely conversation about how institutions are navigating one of the most challenging periods the sector has faced in decades. Hosted in partnership with the UPCEA Council for Chief Online Learning Officers and the UPCEA Council for Credential Innovation, the 2026 Senior Leader…

Microcredentials at an Inflection Point

Microcredentials remain firmly embedded in the higher education landscape, but institutional momentum appears to be leveling off. In the recently released 2026 Institutional Perspectives on Microcredentials Report, jointly produced by UPCEA, The EvoLLLution, and Modern Campus, institutional leaders describe a sector that is committed to workforce alignment but constrained by structural and strategic barriers. Based…