Industry Insights

Valuable insights from UPCEA's trusted corporate partners.

Using AI to Support Enrollment Teams, Not Replace Them

April 2, 2026

Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…

How to Explain AI SEO ROI to University Leadership (Without Overpromising)

March 9, 2026

Discover how to explain AI SEO ROI to university leadership when attribution is imperfect, with insights and strategy from Search Influence. Across higher education, marketing teams are being asked to explain AI search visibility before institutions agree on how to measure it. Leadership discussions are moving quickly, while reporting frameworks remain centered on keyword rankings,…

Student Financial Stress and the Impact on Community College Enrollment

February 6, 2026

Community colleges play a vital role in helping learners access affordable education and career-ready training. Students can earn credentials that lead to meaningful jobs quickly, especially in healthcare. Yet for many, financial stress and unmet basic needs make it difficult to enroll or stay enrolled. These barriers often weigh heaviest on part-time, nontraditional, first-generation, and low-income…

Humanizing Student Data in an AI-Driven Era

January 22, 2026

The student journey has changed — and expectations are rising.  Students today are moving faster, arriving more informed, and expecting experiences that feel responsive and personalized. Research behaviors are shifting, and AI is increasingly shaping how prospective students discover and evaluate programs. The path to enrollment is becoming more complex and more personalized, and students…

Staying Relevant in a Changing Higher Education Market

January 8, 2026

Introduction  Higher education is at a crossroads, marked by declining public trust, diminishing enrollments, substantial budget cuts, and increased scrutiny on post-college outcomes. Recent research from UPCEA underscores growing skepticism about the value of traditional degrees, driving institutions and learners alike to explore innovative educational pathways and revenue models (UPCEA, 2025). To address these challenges…

Other Blogs and News:

Seeing Part of the Picture: What We Still Cannot See About Online Students

For more than a decade, higher education leaders have relied on IPEDS data to understand the growth of distance education. Since distance education reporting was added to IPEDS in 2012, the number of students enrolled exclusively in distance education courses has more than doubled. Today, more than 5.3 million students are enrolled exclusively in distance…

The Modern Online and Professional Continuing Education Leader: Roles, Pressures, and What High-Performing Units Do Differently

Online and professional continuing education plays a pivotal part in expanding educational access and shaping contemporary workforce development. These programs serve a critical function in our communities, yet they face considerable challenges. Today’s leaders must navigate complexity tied to virtual learning and employer partnerships, along with changes in what communities expect from online and professional…

What is a “Professional” Degree? Lawsuits and Legislators Push Back against Trump Admin | Policy Matters (June 2026)

Major Updates What is a “Professional” Degree? Lawsuits and Legislators Push Back against Trump Admin Determinations The definition of a “professional” degree has quietly become one of the most consequential terms in federal financial aid, and it lands squarely on the graduate and professional programs many continuing education units operate. Under the One Big Beautiful…

What to Look for in a Higher Education Professional Association

Online and professional continuing is crucial for those in higher education leadership positions. Whether you are working to develop new programming at a college or university or serving as an academic dean, professional associations offer access to the leading seminars, conferences, higher education workshops, and networking events. Thus, choosing the right higher education association is…

Member Benefits You’ll Use Immediately (Not “Nice to Have”)

Joining a professional association should deliver tangible benefits right away — not just perks that look good on paper. For leaders in online and professional continuing education, the difference lies in benefits that solve real-world challenges, such as training teams quickly, validating budget decisions, troubleshooting with peers, and aligning strategy with emerging trends.  The most…

UPCEA Announces 2026-2027 Leadership Team for Council for Credential Innovation

UPCEA, the online and professional education association, announces the 2026-2027 leadership team for the Council for Credential Innovation (CCI). The association extends its gratitude to the 21 member volunteers serving in leadership roles for this body. The Council for Credential Innovation (CCI) and its members focus on leveraging the strategic potential of non-degree credentials, workforce-focused…