Industry Insights

Valuable insights from UPCEA's trusted corporate partners.

Be Bold, or Be Left Behind: Jim Lummus on Higher Education’s New Reality

May 26, 2026

“Higher ed doesn’t have a strategy problem. It has an execution problem,” says Jim Lummus, Executive Vice President at University Solutions. For Jim, that tension sits at the heart of almost every challenge facing universities today. “Universities can identify the problem. They can plan for it. But getting things done is so challenging,” he says.…

UPCEA Annual Conference: where energy, honesty, and real progress come together

April 27, 2026

Some conferences feel long. This one flew by. And still, I kept thinking I wish I could have attended even more sessions. Over the past few days at the UPCEA Annual Conference, a few very clear themes kept coming back. Not just in presentations, but in conversations with people across institutions. Yes, AI is still very much…

Using AI to Support Enrollment Teams, Not Replace Them

April 2, 2026

Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…

How to Explain AI SEO ROI to University Leadership (Without Overpromising)

March 9, 2026

Discover how to explain AI SEO ROI to university leadership when attribution is imperfect, with insights and strategy from Search Influence. Across higher education, marketing teams are being asked to explain AI search visibility before institutions agree on how to measure it. Leadership discussions are moving quickly, while reporting frameworks remain centered on keyword rankings,…

Student Financial Stress and the Impact on Community College Enrollment

February 6, 2026

Community colleges play a vital role in helping learners access affordable education and career-ready training. Students can earn credentials that lead to meaningful jobs quickly, especially in healthcare. Yet for many, financial stress and unmet basic needs make it difficult to enroll or stay enrolled. These barriers often weigh heaviest on part-time, nontraditional, first-generation, and low-income…

Other Blogs and News:

ED Issues Workforce Pell FAQs; Courts Continue Changing Professional Degree List | Policy Matters (October 2026)

Major Updates U.S. Department of Education Provides Workforce Pell Grant FAQs The U.S. Department of Education has released FAQs on Workforce Pell Grants for short-term programs. The guidance covers items like the baseline eligibility standards: programs be at least 8 but fewer than 15 weeks or 150 to 599 clock hours and operational for a…

COLO Compass | A More Coordinated Research Cycle for Online Learning Leaders

COLO Compass: Evidence and practical direction for chief online learning officers. Online learning now sits at the center of institutional strategy. The leaders who run it are stretched thin — bigger portfolios, less time, authority that rarely matches responsibility. UPCEA and Quality Matters are coordinating the research schedules of two national studies: UPCEA’s Benchmarking Online…

UPCEA CEO Robert J. Hansen to Retire in 2027; Board to Launch National Search for Successor

Hansen will leave an organization that has nearly quadrupled its annual revenue and become the leading association for online and professional education WASHINGTON, October 21, 2026 – The UPCEA Board of Directors today announced that Dr. Robert J. Hansen, who has led UPCEA, the online and professional education association, for more than 16 years, will…

Leadership Conversations in the Age of AI | An UPCEA Executive Briefing | Leading Human–AI Teams: How Should People and AI Work Together?

Artificial intelligence is becoming part of the everyday work of higher education. From enrollment management and student services to academic administration and continuing and professional education, AI is creating opportunities to rethink how work is accomplished. Much of the discussion has focused on what AI can do. For institutional leaders, however, a more important question…

AI Across Generations: What Leaders Should Know and What They Shouldn’t Assume

There are many assumptions about AI use across generations. Gen Z readily embraces artificial intelligence. Millennials are integrating it into their work. Gen X is more cautious and pragmatic. Baby Boomers are reluctant adopters.  Is it really that simple?  Perhaps not.  Generational differences in AI use appear to be real. What those differences mean is…

UPCEA’s Corporate Member Blog Series #5 | Partnership Blueprint: 8 Takeaways for Corporate Members from the 2026 UPCEA Hallmarks of Excellence in Digital Learning Enterprises

When UPCEA released the original Hallmarks of Excellence in Online Leadership in 2016, online education was widely viewed as an emerging modality. A decade later, the landscape has shifted. The newly released 2026 Hallmarks of Excellence in Digital Learning Enterprises (2026 Hallmarks) reflects a higher education ecosystem where digital capability is no longer an add-on,…