Industry Insights

Valuable insights from UPCEA's trusted corporate partners.

New guide offers colleges a playbook for building an in-house student coaching program

May 24, 2024

Fuel student support services on your campus — and sustain the impact for years to come The challenges facing higher ed today are both daunting and well-known: declining enrollment, student retention and staff burnout. The solutions, however, are harder to come by. With resources already stretched thin, how can colleges and universities build capacity for the…

DIYing an OPM: Build, outsource, or blend?

May 3, 2024

Learner preference for digital experiences continues to rise as questions about the OPM model mount from regulatory bodies and OPM customers. UPCEA’s recent snap poll found that 61% of higher ed leaders anticipate making changes to their OPM partnerships in the next 1–2 years.   As colleges and universities contemplate developing internal capacity and expertise for…

Higher Ed Marketing: A Corporate Approach for Institutional Success

February 28, 2024

By Kevin Phang, VP, Partnership Development, Marketing & Enrollment, Noodle Marketing plays a key role in shaping a company’s success, and in higher education it’s no different. Colleges, universities, and other institutions face more competition every year, and with market demands and trends in constant flux, the need for strategic, impactful marketing that delivers has…

Three common challenges adult learners face — and how holistic coaching can help

February 9, 2024

As innovators and changemakers in the adult learner space, you’re always looking for the best ways to support the students you serve and help them overcome obstacles on their educational journey. Through coaching, you can provide adult learners with a personalized approach tailored to each individual, ultimately giving them the tools and techniques they need…

The Fastest-Growing Job Skills for Universities to Prioritize in 2024

February 2, 2024

In an ever-evolving job market, higher education plays a crucial role in preparing students for strong career outcomes. I’m excited to share that Coursera’s third annual Job Skills Report is here to guide higher ed leaders as they navigate this landscape by highlighting the essential skills and credentials that are shaping the workforce.  The Job…

Other Blogs and News:

Leadership Conversations in the Age of AI | An UPCEA Executive Briefing | Leading Human–AI Teams: How Should People and AI Work Together?

Artificial intelligence is becoming part of the everyday work of higher education. From enrollment management and student services to academic administration and continuing and professional education, AI is creating opportunities to rethink how work is accomplished. Much of the discussion has focused on what AI can do. For institutional leaders, however, a more important question…

AI Across Generations: What Leaders Should Know and What They Shouldn’t Assume

There are many assumptions about AI use across generations. Gen Z readily embraces artificial intelligence. Millennials are integrating it into their work. Gen X is more cautious and pragmatic. Baby Boomers are reluctant adopters.  Is it really that simple?  Perhaps not.  Generational differences in AI use appear to be real. What those differences mean is…

UPCEA’s Corporate Member Blog Series #5 | Partnership Blueprint: 8 Takeaways for Corporate Members from the 2026 UPCEA Hallmarks of Excellence in Digital Learning Enterprises

When UPCEA released the original Hallmarks of Excellence in Online Leadership in 2016, online education was widely viewed as an emerging modality. A decade later, the landscape has shifted. The newly released 2026 Hallmarks of Excellence in Digital Learning Enterprises (2026 Hallmarks) reflects a higher education ecosystem where digital capability is no longer an add-on,…

Workforce Pell Moves from Rules to Reality: State Pipelines, New Federal Training, and $65 Million from Labor | Policy Matters (September 2026)

Major Updates Workforce Pell Moves from Rules to Reality: State Approval Pipelines Mature, ED Launches Training, and Labor Awards $65 Million Nearly three months after Workforce Pell Grants (Pell awards for programs of 150–599 clock hours, or 8 to fewer than 15 weeks) became available on July 1, the rollout is moving at very different…

Leading Digital Learning Enterprises | Part 4: Beyond the Technology: Building a Digital Ecosystem with Purpose

Technology may be the most visible element of a digital learning enterprise. It is also one of the easiest to misunderstand. Institutions invest considerable resources in learning management systems, student information systems, customer relationship management platforms, analytics, communication tools, instructional technologies, cybersecurity, and an expanding array of emerging technologies. Each promises opportunities to improve some…

Trust, but Click: What Prospective Students Are Teaching Us About AI Search in 2026

During arms-control talks in the 1980s Ronald Reagan made “trust, but verify” one of the most quoted phrases of the era. Four decades later, prospective online and continuing education students appear to have quietly borrowed it back and pointed it directly at their search bar. Trust, but click. That is the story of AI Search…