Business & Operations Network

The mission of the Business and Operations Network is to share best practices and emerging trends related to the business and operations as well the strategic imperatives of professional, continuing, and online (PCO) units at post-secondary institutions. We do this through the exchange of intellectual resources and expertise specific to work focused on the financial, human, operational, and IT resources required to support units that are entrepreneurial in nature.

The network represents business and operations professionals that work with externally focused professional, continuing and online (PCO) divisions and units at post-secondary institutions. It emphasizes the role business and finance professionals play in the advancement of initiatives that extend the reach of postsecondary institutions in their communities and beyond. The business, finance, human resources, operations, and IT needs of PCO units often differ from those same efforts in other colleges and departments. These efforts require knowledge of budget models, employment regulations, and IT infrastructure unique to PCO units which involves environmental analysis (both internal and external), identifying industry trends, analyzing the macro environment as well as international and political climates. This differs from both our peers in academic colleges and departments as well as those colleagues in centralized institutional offices (institutional registrar, bursar/cashier, IT, etc.).

Who Should Join?

The Business & Operations Network serves all sorts of professionals, and the following individuals may find value in the conversations and connections:

  • Deans 
  • Provosts
  • Administrators
  • Directors
  • Financial Officers
  • Managers
  • Vice Presidents
  • Human Resource Staff
  • ...and all other interested UPCEA Members!

Join the Discussion

Log in to CORe, UPCEA's member community and online networking space where you can ask, answer or search for questions on relevant topics. Get advice, answers and ideas from your colleagues online via CORe, UPCEA's professional networking platform.

Your membership gives you full access to:

  • Active conversations, and the chance to ask your questions in real time
  • Robust search of conversation archive
  • A diverse resource library
  • UPCEA's entire member directory
  • Exclusive member content -- including benchmarking studies, conference session slides, and webinar recordings

UPCEA Business & Operations Award for Operational Excellence 
The Business & Operations Network recognizes outstanding individual contributions in operations, entrepreneurial, and intra-preneurial work that move an UPCEA member institution into a more favorable position. Specifically highlighting those achievements in financial, human, administrative and IT operations in professional, continuing and online units at postsecondary institutions through the UPCEA Business & Operations Award for Operational Excellence. 

Attend Network Events

The B+O Network curates webinars and coffee chats throughout the year, on a number of topics related to the work of the Network. Check out the event page linked below and keep an eye out for our upcoming events.

Today, the field of professional, continuing, online education is characterized by engagement in very complex, highly specialized areas of practice. UPCEA’s eight Networks are designed to serve professionals practicing in the key areas that define this vibrant and growing sector of higher education.

Networks are open to any UPCEA Member. Members can join any one (or multiple) of these networks by logging in to their profile, going down to My Networks + Committees then click "Browse Networks + Committees". Select the network you would like to join, and click "Join this Network/Committee".

Volunteer and grow as a leader, presenter, or mentor.

Take an active role in your membership! Members are encouraged to serve as volunteer leaders. There are many ways to get involved! Click below and let us know how you'd like to volunteer with UPCEA.

Have a question about the Network? Ask a volunteer leader!

UPCEA Network Leadership is composed of UPCEA members who serve in these roles. Below you can find a current listing of this year's network leadership team. To learn more about becoming a volunteer, click here.


Leadership Team

Lyla Garner


Mississippi State University
[email protected]

Lorelee Isbell


Shippensburg University
[email protected]

Michael Jones


University of Connecticut
[email protected]

Kelley Brandt


Boise State University
[email protected]

Anya Petersen-Frey


University of Utah
[email protected]

Ken Woo


Northwestern University
[email protected]

Paola Curcio-Kleinman


New York University
[email protected]

Carrie Wandler


St. Mary’s University of Minnesota
[email protected]


Get Involved with UPCEA

Professional development isn't just about attending sessions. Get involved with UPCEA to meet members from other institutions, share the great work your institution is doing, and hone your own skills. From submitting a session proposal for a conference or an article for a publication to serving as a volunteer on a conference planning committee, there are as many ways to engage with us!


Awards of Excellence

Since 1953, UPCEA has recognized its members' outstanding contributions to the Association and the field, as well as their achievements in innovative programming, marketing and promotion, community development and services, research and publications, and many other areas.