Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…
Read MoreIntroduction At the 2025 UPCEA Annual Conference, the session “Owning Your Awesomeness” reminded us that professional growth isn’t just about mastering skills—it’s about recognizing and amplifying the unique strengths we already have. For leaders and practitioners in professional and online education this means embracing both the outward image we present and the inner narratives that…
Read MoreMost of us in higher education are now familiar with generative AI bots, where you formulate a prompt and get a reply. Yet, we are now beginning the advancement to agentic AI, the autonomous 24-7 project manager. The dramatic enhancement in the capability of AI as it moves from bots to agents will bring about…
Read MoreTwo weeks ago, we examined the transformation of higher education in the next five years. Today, we look at how this transformation will shift the emphasis of our teaching. As with the prior column, this week’s thesis evolves out of the Zoom Keynote to the Rethink AI Conference, sponsored in part by the International Academy…
Read MorePolicy Matters | House Votes to Overturn Department of Education’s Borrower Defense to Repayment Rule (January 2020)
Welcome to the January edition of Policy Matters. Each issue has the latest updates and actionable items in public policy for adult and nontraditional education stakeholders. Major Update House Votes to Overturn Department of Education’s Borrower Defense to Repayment Rule Legislators voted to approve a Congressional Review Act resolution to block the recent Department of Education…
In Memoriam: Bruce Davis and Von Pittman
Bruce Davis (1954-2019) died in December 2019. Dr. Davis served as Vice Provost and Dean of Online & Continuing Education at Weber State University. He worked at Weber State for nearly 30 years, starting in 1990 as director for the center for business and economic development at the John B. Goddard School of Business and…
UPCEA Congratulates Members Recognized in the 2020 U.S. News & World Report Ranking of Best Online Bachelor’s Programs
All Top 10-ranked institutions are members of UPCEA WASHINGTON, D.C. (January 16, 2020) — UPCEA, the association for college and university leaders in professional, continuing, and online education, is pleased to congratulate the many UPCEA members recognized in the 2020 U.S. News & World Report Best Online Programs rankings. U.S. News rankings include more than…
Where Competency-Based Education is Headed in 2020 and Beyond
By SmartBrief Editors This post is produced in partnership with UPCEA. Barbara Kopp Miller is at the forefront of competency-based approaches to education. As the Dean of University College in Toledo, Ohio, she leads one of the most progressive CBE programs in the nation. She sat down with UPCEA to share her thoughts on the…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
Read MoreWe are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Read MoreStudent success starts with the right conversation. By uniting data, technology, and human connection, institutions can shift from reactive outreach to proactive engagement that strengthens trust, equity, and long-term retention. Every Student Is a Story, Not a Segment “On the other side of every data point, every phone number, every email address, there’s a person…
Read MoreSearch behavior has evolved, and so has the path to enrollment. Generative AI tools like ChatGPT, Gemini, and Google’s AI Overviews shape how people gather information, verify details, and form opinions. For higher education marketers, that means program visibility depends on showing up wherever students look for answers, not only in search results but across…
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