Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…
Read MoreIntroduction At the 2025 UPCEA Annual Conference, the session “Owning Your Awesomeness” reminded us that professional growth isn’t just about mastering skills—it’s about recognizing and amplifying the unique strengths we already have. For leaders and practitioners in professional and online education this means embracing both the outward image we present and the inner narratives that…
Read MoreMost of us in higher education are now familiar with generative AI bots, where you formulate a prompt and get a reply. Yet, we are now beginning the advancement to agentic AI, the autonomous 24-7 project manager. The dramatic enhancement in the capability of AI as it moves from bots to agents will bring about…
Read MoreTwo weeks ago, we examined the transformation of higher education in the next five years. Today, we look at how this transformation will shift the emphasis of our teaching. As with the prior column, this week’s thesis evolves out of the Zoom Keynote to the Rethink AI Conference, sponsored in part by the International Academy…
Read MorePolicy Matters | New COVID Relief Bill Passes with Higher Education Support; Biden Picks Secretary of Education Nominee (December 2020)
Major Updates New COVID Relief Bill Passes with $23B Emergency Support for Higher Education; Includes Broadband Support, FAFSA Simplification and Federal Aid Eligibility for Incarcerated Students Following months of inaction, Congress has passed a massive COVID relief package, attached to the spending bill which averted a government shutdown. While UPCEA and others have argued that the…
2020 UPCEA Marketing and Enrollment Award Recipients Announced
20 Recipients Chosen For Special 2020 Awards WASHINGTON, D.C., December 7, 2020 — UPCEA, the leader in professional, continuing, and online education, has announced the recipients of the 2020 Excellence in Enrollment Management Award and the 2020 UPCEA Crisis Management Marketing Award. In light of the challenges facing UPCEA members, who are leading their institutions…
In Memoriam: Keith Bailey
Long-time UPCEA member and colleague Keith Bailey (1970-2020) passed away in early December 2020. Dr. Bailey served as Assistant Provost for Teaching and Learning and Dean of WVU Online at West Virginia University. In this role, he oversaw the day-to-day operations of both WVU Online and the University’s Teaching and Learning Commons. Dr. Bailey previously…
Embedding Industry Certifications into Bachelor’s Degrees: New Framework Now Available
Report Provides Guidance to Universities and Certification Bodies to Explore Certification-Degree Pathways December 1, 2020 – A new framework to support the development and scaling of certification-degree pathways has been published today by Workcred – an affiliate of the American National Standards Institute (ANSI) – in partnership with the Association of Public and Land-grant Universities (APLU),…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
Read MoreWe are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Read MoreStudent success starts with the right conversation. By uniting data, technology, and human connection, institutions can shift from reactive outreach to proactive engagement that strengthens trust, equity, and long-term retention. Every Student Is a Story, Not a Segment “On the other side of every data point, every phone number, every email address, there’s a person…
Read MoreSearch behavior has evolved, and so has the path to enrollment. Generative AI tools like ChatGPT, Gemini, and Google’s AI Overviews shape how people gather information, verify details, and form opinions. For higher education marketers, that means program visibility depends on showing up wherever students look for answers, not only in search results but across…
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