Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…
Read MoreIntroduction At the 2025 UPCEA Annual Conference, the session “Owning Your Awesomeness” reminded us that professional growth isn’t just about mastering skills—it’s about recognizing and amplifying the unique strengths we already have. For leaders and practitioners in professional and online education this means embracing both the outward image we present and the inner narratives that…
Read MoreAI in Higher Ed Will Come Slowly, Until All of a Sudden! Higher education is, by nature, very slow to change. So it is with embracing Artificial Intelligence (AI). Yet, when it finally comes, the changes will come in an avalanche. In discussions with faculty and staff, I have encountered some reluctance to take AI…
Read MoreThere is a new “cliff” in American higher education, and it is not the demographic cliff. Rather, it is the dramatic cliff in math knowledge, skills, and abilities. Let me be clear that other discipline deficiencies are found in this new generation of college students, however they are dwarfed by those in math. These have…
Read MoreIn Memoriam: Gregory Milton
A Program Planning and Implementation Network Tribute to Gregory Milton, Ph.D. It is with a heavy heart that we share the news that Greg Milton passed away last week. Greg Milton, Ph.D., was our colleague and friend and PPI’s former Chair (2018). Greg was instrumental to PPI for many years and helped the Network grow…
The 5 ways colleges can reverse trend of students stopping out (University Business)
Senior administrators ranked persistence and retention as the No. 1 priority in supporting higher education students in a study conducted by American University and the Association of American Colleges and Universities this past spring. They understand well the challenges facing those who attend their institutions, including the COVID-19 pandemic’s impact. But there are a number of other…
Report: Who Stops Out of College and Why? (Inside Higher Ed)
Students who stop out of college are disproportionately women, low income and working students, according to a new study by the University Professional and Continuing Education Association and StraighterLine, an online education provider. […] Jim Fong, chief research officer and director of the Center for Research and Strategy at UPCEA, said students will be greatly disadvantaged if…
Report: Who Stops Out of College and Why? (Inside Higher Ed)
[…] Jim Fong, chief research officer and director of the Center for Research and Strategy at UPCEA, said students will be greatly disadvantaged if colleges fail to anticipate the hurdles that cause them to leave. “Given the pandemic and the evolution of a new economy, one that relies on automation and information, students will be…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
Read MoreWe are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Read MoreOnline programs are no longer a nice-to-have. They are essential, with many schools looking to online as their primary growth lever amid market headwinds. A strong portfolio of online programs can allow institutions to grow enrollment, reach new student populations, and future-proof their offerings. But building, launching, and sustaining a successful online program operation requires…
Read MoreHalf of prospective students use AI tools every week. Yet, only about a third of higher education institutions have a formal strategy for AI search. That gap isn’t just a metric. It’s a brand visibility crisis. Students are using ChatGPT and Perplexity to research programs, compare universities, and narrow their lists, often before they ever…
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