The “traditional” student is quickly becoming a relic of a bygone era. The future of enrollment is concentrated in new, non-traditional markets: adult learners seeking rapid re-skilling, dual-enrolled high school students, and the millions of Americans with “some college, no credential” who represent a significant scalable opportunity for growth. Universities know they must pivot decisively…
I recently contributed a chapter in the recently released book, AI Applications in Online Higher Education Administration: Strategies for Maximizing Returns and Improving Outcomes edited by Kathleen Ives, Marie Cini, and Ray Schroeder. This blog highlights key take-aways from my chapter. Higher education recruitment is undergoing one of the most significant transformations in decades. Traditional…
Technologists, economists, and visionaries are warning us that in the next three to 18 months, we are going to experience rapid and pervasive disruption of our professional lives, workplace models, and distribution of income. Professional positions requiring college degrees will be lost, remade into highly-productive, cost-efficient, hybrid human-AI models where human contributions and compensation will…
I asked Gemini 3 Thinking, ChatGPT 5.4 Thinking, and Sonnet 4.6 Extended to tell me what jobs in higher education are most vulnerable to replacement by Artificial Intelligence (AI) in the next five years. I also asked for recommendations for current and prospective employees in the field. First, let me share with you links to…
ED Announces Negotiated Rulemaking with Distance Education, State Authorization, Among Others | Volunteers Sought – Policy Matters (January 2023)
Major Updates Department of Education Announces Intent to Rewrite of State Authorization, Distance Education, Third-Party Servicers Among Others The Biden Administration announced in the first days of 2023 their intent to rework this year eight different areas of higher education regulations via negotiated rulemaking. The topics include many in which the UPCEA community has…
Congressional Members Request Information from Department on OPM Revenue Sharing | Policy Matters (December 2022)
Major Updates Congressional Members Request Information from Department on OPM Revenue Sharing Following previous congressional outreach on the matter, a new letter to Secretary Cardona from Senators Murray, Warren, Smith, and House members Scott and DeLauro as been issued. It highlighted again the increased pressure from congress since the Government Accountability Office (GAO) earlier this…
UPCEA Welcomes New Board and DEI Committee Members
WASHINGTON, December 15, 2022 – UPCEA, the Washington, D.C.-based association for college and university leaders in professional, continuing, and online education, is pleased to announce the election of new officers and new directors to serve on the UPCEA Board of Directors. Elected in November, these individuals will assume their roles at the conclusion of the…
UPCEA Announces Creation of Gregory Milton Memorial Scholarship
WASHINGTON, December 7, 2022 – UPCEA, the Washington, D.C.-based association for college and university leaders in professional, continuing, and online education, is honored to announce the establishment of the Gregory Milton Memorial Scholarship. The memorial scholarship, created through a generous donation from Linda Rose, honors the life of her son, Gregory Milton, Ph.D. A longtime…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…
Discover how to explain AI SEO ROI to university leadership when attribution is imperfect, with insights and strategy from Search Influence. Across higher education, marketing teams are being asked to explain AI search visibility before institutions agree on how to measure it. Leadership discussions are moving quickly, while reporting frameworks remain centered on keyword rankings,…