Industry Insights

Valuable insights from UPCEA's trusted corporate partners.

Strategic Marketing Best Practices to Reach Military-Connected Students

November 27, 2024

Military-connected students (veterans, active duty service members, National Guard and Reserves members, and their families) represent a valuable but often overlooked demographic in higher education. These individuals bring a strong sense of purpose, discipline, and a commitment to service to campus—qualities that make them outstanding students and future leaders. As higher education institutions seek to…

Understanding Cost Per Inquiry in Higher Education Marketing

November 26, 2024

Marketing cost per inquiry (CPI) is a primary signifier of how well your marketing is performing, but it has historically lacked a critical aspect that makes it a valuable barometer for success: its very own benchmark. Search Influence and UPCEA have addressed this crucial gap in higher education marketing with our Marketing Metrics Research Report:…

How Colleges Can Efficiently Attract and Support Veterans

November 8, 2024

Effectively enrolling and supporting student veterans is more than a patriotic gesture—it should be a strategic priority. While colleges nationwide aim to diversify their student populations, student veterans offer a unique opportunity. These students are highly motivated and bring diverse experiences that can significantly enhance any campus community. Here’s how colleges can implement cost-effective strategies…

Convergence 2024: All Learning Matters

October 21, 2024

The recent Convergence Conference in New Orleans brought together thought leaders from across the higher education spectrum, offering profound insights on how institutions can evolve to better meet the needs of learners in an era of rapid change. This was our fourth UPCEA-hosted event and the second time at Convergence, but my first time attending.…

Beyond “Thank You for Your Service”: A Higher Ed Guide to Supporting Student Veterans this Veterans Day

October 18, 2024

As Veterans Day approaches, universities and colleges nationwide often reflect on how to honor student veterans on their campuses. Instagram posts may already be scheduled with some version of “Thank You for Your Service” typed across a proudly waiving American flag. While expressions of gratitude are a step in the right direction, going beyond annual…

Other Blogs and News:

ED Issues Workforce Pell FAQs; Courts Continue Changing Professional Degree List | Policy Matters (October 2026)

Major Updates U.S. Department of Education Provides Workforce Pell Grant FAQs The U.S. Department of Education has released FAQs on Workforce Pell Grants for short-term programs. The guidance covers items like the baseline eligibility standards: programs be at least 8 but fewer than 15 weeks or 150 to 599 clock hours and operational for a…

COLO Compass | A More Coordinated Research Cycle for Online Learning Leaders

COLO Compass: Evidence and practical direction for chief online learning officers. Online learning now sits at the center of institutional strategy. The leaders who run it are stretched thin — bigger portfolios, less time, authority that rarely matches responsibility. UPCEA and Quality Matters are coordinating the research schedules of two national studies: UPCEA’s Benchmarking Online…

UPCEA CEO Robert J. Hansen to Retire in 2027; Board to Launch National Search for Successor

Hansen will leave an organization that has nearly quadrupled its annual revenue and become the leading association for online and professional education WASHINGTON, October 21, 2026 – The UPCEA Board of Directors today announced that Dr. Robert J. Hansen, who has led UPCEA, the online and professional education association, for more than 16 years, will…

Leadership Conversations in the Age of AI | An UPCEA Executive Briefing | Leading Human–AI Teams: How Should People and AI Work Together?

Artificial intelligence is becoming part of the everyday work of higher education. From enrollment management and student services to academic administration and continuing and professional education, AI is creating opportunities to rethink how work is accomplished. Much of the discussion has focused on what AI can do. For institutional leaders, however, a more important question…

AI Across Generations: What Leaders Should Know and What They Shouldn’t Assume

There are many assumptions about AI use across generations. Gen Z readily embraces artificial intelligence. Millennials are integrating it into their work. Gen X is more cautious and pragmatic. Baby Boomers are reluctant adopters.  Is it really that simple?  Perhaps not.  Generational differences in AI use appear to be real. What those differences mean is…

UPCEA’s Corporate Member Blog Series #5 | Partnership Blueprint: 8 Takeaways for Corporate Members from the 2026 UPCEA Hallmarks of Excellence in Digital Learning Enterprises

When UPCEA released the original Hallmarks of Excellence in Online Leadership in 2016, online education was widely viewed as an emerging modality. A decade later, the landscape has shifted. The newly released 2026 Hallmarks of Excellence in Digital Learning Enterprises (2026 Hallmarks) reflects a higher education ecosystem where digital capability is no longer an add-on,…