The Pulse of Higher Ed

Perspectives on Online and Professional Education
from UPCEA’s Research and Consulting Experts

An Insider’s Guide to Generation Z and Higher Education

Generation Z remains a mystery for us, as well as business and industry. Only recently has the media and corporate America invested in better understanding them. In fact, they still argue about their definition and their ages. At UPCEA, we define Generation Z as those born between 1995 and 2005, or those roughly 12 to 22 years of age at the time of this report. Other organizations define Generation Z to be even younger. For greater relevance, we’ve taken the iGeneration segment of them, those age 14 to 22, for this study. We’ve chosen this group because the bulk of them are either in college, chose not to go to college, or are in high school.

Our organizations have focused primarily on adult and corporate learners. Twenty years ago, we had a great opportunity with the number of adults who did not finish their degree or earned an associate’s degree. We served them through degree completion. Ten years ago, we migrated higher education to an online model. Now, we are faced with the most educated cohort of our lives, and thus degree completion is less relevant, but one that may value education more. They are also much more savvy and have more choices.

There is so much more to learn about the iGen and Generation Z that will impact our educational offerings, marketing and enrollment management. Generation Z communicates differently and has different values from the other generations. They are also a generation ready for our world of robotics, autonomous vehicles, healthcare technology and renewable energy.

 

UPCEA Members: Click here to login to CORe to download the complete PDF of the report.

Not an UPCEA Member? Fill out the form below to download your copy of the report:

 

Learn more about UPCEA's expert consultants

Do you need help with your PCO unit or campus? We can help. Contact UPCEA Research and Consulting for a brief consult. Email [email protected] or call us at 202-659-3130.

Trusted by the nation's top colleges and universities, UPCEA Research and Consulting provides the best value in the industry today. UPCEA's industry experts have years of experience in Online and Professional Continuing education - put them to work for you!

UPCEA Research and Consulting offers a variety of custom research and consulting options through an outcomes-focused pricing model. Find the option(s) that best suit your institution.

Learn more about UPCEA Research & Consulting


The UPCEA Difference

Unmatched Experience: For more than 100 years, UPCEA consultants have exclusively served the needs of online and professional continuing education programs. UPCEA consultants leverage their extensive industry expertise to expedite solutions, anticipate upcoming shifts, and offer distinct best practices, effectively aiding clients in achieving their goals.

Cost Effectiveness: As a nonprofit, member-serving organization, we provide unmatched value, allowing you to maximize limited research and consulting budgets.

Action in Motion: Our cadre of experienced, skilled authorities and expert practitioners propels you forward, translating research and consulting into impactful implementation, a distinctive hallmark of UPCEA. Our team of current and former institutional leaders will support you, turning research and consulting into action.

Mission Alignment: Like you, our mission is to enhance and expand educational opportunities and outcomes for adult and other non-traditional learners. We share your values and work in partnership with you to advance access and excellence in education.

Other UPCEA Updates + Blogs

UPCEA 2024 Research: Unlocking Insights, Solving Higher Ed’s Biggest Challenges

The state of higher education in the U.S. is tumultuous with no clear and obvious pathway to success.  College and university leaders have never experienced what is currently going on regarding higher education, the economy, and the political landscape.  However, information can guide us, just as it did for UPCEA members coming out of the…

Read More

How to Develop Leaders in the Online, Continuing, and Professional Education Landscape

Introduction  The online, continuing, and professional education landscape has experienced rapid growth and transformation in recent years. With technological advancements and an increasing demand for flexible learning options, institutions are tasked with delivering high-quality programs in a dynamic environment. As this field evolves, the need for strong, effective leadership becomes even more critical. Leaders in…

Read More

UPCEA Congratulates Members Recognized in the 2025 U.S. News & World Report Ranking of Best Online Bachelor’s Programs

Thirty of the thirty-one Top 25 Ranked Institutions are UPCEA Members WASHINGTON, D.C. (February 6, 2025) — UPCEA, the online and professional education association, is pleased to congratulate the many UPCEA members recognized in the 2025 U.S. News & World Report Best Online Programs rankings. U.S. News rankings include more than 1,790 online programs, covering…

Read More

Federal Funding Pause Blocked by U.S. District Judge, Memo Rescinded | Policy Matters (January 2025)

At 11th hour, judge blocks Trump’s pause on federal funding (Higher Ed Dive) “UPDATE: Jan. 28, 2025: A U.S. District judge halted the government’s temporary freeze on federal funding just minutes before it was set to take effect at 5 p.m. Tuesday, according to news reports. U.S. District Judge Loren AliKhan in Washington, D.C., blocked the…

Read More

Should I Get Microcredentials To Complement My Four-Year Degree In Today’s Job Market? (Forbes)

“Think about a professional stepping into the workforce—equipped with the strategic insights cultivated during a four-year business degree and bolstered by technical expertise gained through microcredentials. This balanced blend of broad understanding and specialized skills does more than make them competitive; it prepares them to lead and drive transformative change. Employers are no longer satisfied…

Read More

U.S. Department of Education Reveals New Distance Education and Program Integrity Rules: Final Outcomes and Responses to Concerns Raised by UPCEA

The Department of Education recently published new distance education and program integrity rules that address a number of topics raised during negotiated rulemaking sessions held in early 2024. Many of the proposals shared in the Department’s July 24, 2024, Notice of Proposed Rulemaking (NPRM) have been rescinded. Of those that remain, most are scheduled to…

Read More

The Nation's Top Universities Choose UPCEA Research and Consulting

Informed decisions. Ideas that work. The data you need. Trusted by the top universities in the nation.