Major Updates

  • Negotiated Rulemaking Kicks Off
    “Commenters at the public hearing addressed topics related to federal student aid, including Public Service Loan Forgiveness, widespread debt cancellation and the responsibility of for-profit institutions. The Department of Education began its negotiated rule-making process Monday (June 21) by holding the first of three days of public hearings, with commenters discussing topics for federal student aid regulations the department is planning to consider.

    The department solicited comments on 14 topics for possible regulation, including borrower defense to repayment; Public Service Loan Forgiveness; gainful employment; and discharges for closed institutions, borrowers with a total and permanent disability and false certification of student eligibility. Commenters were not limited to discussing only those topics and could comment on any regulatory issue that may improve outcomes for students. The department is also accepting written comments until July 1.” – Alexis Gravely, Inside Higher Ed

    UPCEA also has submitted public comments to the Department on a few topics of importance to our community. Read our comments here.

  • Senate drops short-term Pell proposal from Innovation and Competition Act
    “The Senate on Tuesday (June 8) passed the $250 billion U.S. Innovation and Competition Act, which means to improve the U.S.’s research competitiveness and curb Chinese influence.

    But lawmakers removed a provision that would have greenlit federal Pell Grants to be used on programs as short as eight weeks. It still contains a raft of National Science Foundation funding for research at colleges and universities, including about $5.2 billion in scholarship money that would be provided to institutions and students directly, and $4.4 billion for research in key technology focus areas.” – Jeremy Bauer-Wolf, Higher Ed Dive

 

Other News 

Our recent study on non-credit to credit pathways, sponsored by MindEdge, revealed that while institutions recognize the value of these pathways, most colleges and universities have not yet implemented these routes to a degree.

These pathways are prescribed avenues that translate non-credit achievements into credit toward a degree. Non-credit to credit pathways ensure that each non-credit learning experience (e.g. professional certifications or licenses, micro-credentials/badging, military experience, or continuing education units) can be a step toward something more widely recognized.

Although non-credit achievements are widespread in higher education, non-credit to credit pathways are a newer (and much less common) phenomenon. Non-credit to credit pathways should be a part of the strategic vision of the future of higher education, though, as students are increasingly interested in flexible, affordable opportunities.

Many thanks to Dr. Gail Ruhland of St. Cloud State University, Dr. Lynda Wilson of CSU Dominguez Hills, and Dr. Sandra von Doetinchem of the University of Hawaii at Manoa, and Bruce Etter of UPCEA’s Center for Research and Strategy for their work on the study!

See the full study results here.

In an excellent column, Ray Schroeder, senior fellow for the Association of Leaders in Online and Professional Education, laments the tendency for many instructors to rely on text-specific test banks as source material for student assessment. Not only are these inquiries susceptible to cheating, he says, they assess lower-order, nonlocalized and therefore less relevant knowledge like names and dates.

Schroeder praises Grant Wiggins’s work on authentic assessment as a preferable standard for evaluation design. Authentic approaches require judgment and innovation, asking students to proactively apply knowledge and skills in realistic contexts. “There is no shortcut to demonstrating that you can apply what you have learned to a unique, newly shared situation,” Schroeder asserts. I could not agree more. Authenticity is key.

But here is where things get tricky: Schroeder states, “Clearly, authentic assessments are never a multiple choice of a, b, c, d or true/false exams.” There is certainly some truth to this. Multiple-choice assessments are, indeed, limited.

Read the full article.

Council for Chief Online Learning Officers (C-COLO) is the body for senior leaders charged with driving online strategy at the unit or campus level

WASHINGTON, D.C. (June 23, 2021) — UPCEA, the association for college and university leaders in professional, continuing, and online education, announced today that its body for chief online learning officers is now the Council for Chief Online Learning Officers (C-COLO).

Each UPCEA member institution has the opportunity to identify a chief online learning officer—the decision-maker for an online enterprise, whether at the unit, college, or institutional level—to represent them on C-COLO. The Council for Chief Online Learning Officers and its leadership are focused on leveraging the strategic potential of online learning to transform institutions of higher education and society. Institutional delegates to C-COLO are able to attend invitation-only events and participate in other exclusive content hosted by C-COLO. 

“The Council for Chief Online Learning Officers is the preeminent community for senior online learning leaders,” said Sasha Thackaberry, Vice President, Online & Continuing Education at Louisiana State University and C-COLO Leadership Co-Chair. “The depth and diversity of connections and discussions amongst the peers in this group is unparalleled.” 

The Council for Chief Online Learning Officers is led by the C-COLO Leadership, a volunteer group made up of C-COLO delegates. UPCEA is pleased to welcome the following new members to C-COLO Leadership:

Jessica DuPont

Jessica DuPont
Oregon State University

Adam Fein

Adam Fein
University of North Texas

Katie Linder

Katie Linder
Kansas State University

Craig Wilson

Craig Wilson
University of Arizona

These new volunteers are joining the rest of the C-COLO Leadership:

Ann Taylor

Ann Taylor, Co-Chair
Penn State University

Sasha Thackaberry

Sasha Thackaberry, Co-Chair
Louisiana State University

Tonya Amankwatia

Tonya Amankwatia
North Carolina A&T University

Tom Cavanagh

Tom Cavanagh
University of Central Florida

Gregory Fowler

Gregory Fowler
University of Maryland Global Campus

Barbara Kopp Miller

Barbara Kopp Miller
University of Toledo

Cheryl Murphy

Cheryl Murphy
University of Arkansas

Todd Nicolet

Todd Nicolet
University of North Carolina at Chapel Hill

 

“We’re very excited to welcome these new leaders at the start of their service on the Council for Chief Online Learning Officers,” said Ann Taylor, Assistant Dean for Distance Learning at Penn State University and C-COLO Leadership Co-Chair. “The contributions these individuals have made to their institutions and our field are notable, and we look forward to the impact they will have on C-COLO and the association at large.”  

In addition to C-COLO, UPCEA has other opportunities for professionals in the online enterprise to connect with peers and share insights: the Online Administration Network and the eDesign Collaborative Network. The Online Administration Network serves as a bridge between the administrative functions of online learning (marketing, online student services, program development, etc.) and the design of online learning. The eDesign Collaborative Network serves higher education instructional design teams (instructional designers, multimedia developers and team administrators) in higher education seeking networking and professional development. Both of these Networks are open to all UPCEA members.

 

# # #

 About UPCEA

UPCEA is the association for professional, continuing, and online education. Founded in 1915, UPCEA now serves the leading public and private colleges and universities in North America. The association supports its members with innovative conferences and specialty seminars, research and benchmarking information, professional networking opportunities and timely publications. Based in Washington, D.C., UPCEA builds greater awareness of the vital link between adult learners and public policy issues. Learn more at upcea.edu.

The major threats to operations in higher education in past years were funding shortfalls, natural disasters and dropping enrollments. Now, criminal cyberactivity has risen to a top concern.

This is a red-alert crisis for all of us: students, faculty, staff and institutions as a whole. The rising extortion of money from government and business entities should put all of us on guard. Colleges and universities are all the more vulnerable in these uncertain fiscal times. Too often, this is further compounded by a natural inclination to cover up incidents to protect public confidence and institutional reputation.

The crisis is not just one for the IT department. It is one that must be met by every student, faculty member, staff member, college and department. We must be vigilant to any potential intrusions and instantly inform our experts — day or night, weekday or weekend. And we must implement backup systems, prepare for contingencies and create serious restoration plans.

Ransomware, in which a ransom is demanded to recover stolen digital data, has been around for decades. One of the first documented cases came at the World Health Organization’s 1989 international AIDS conference. Biologist Joseph L. Popp sent out 20,000 diskettes to attendees: “But after 90 reboots, the Trojan hid directories and encrypted the names of the files on the customer’s computer. To regain access, the user would have to send $189 to PC Cyborg Corp. at a post office box in Panama.” With the advent of the World Wide Web in 1992, cybercriminals took the stage by deploying an array of malware that included ever-increasing instances of ransomware. Instances of ransomware attacks are on the steep increase, especially with the emerging new target of remote employees who may have computer and network vulnerabilities in their homes.

Over all, damage, prevention, detection and other costs related to cyberattacks are predicted to reach $6 trillion this year — fully double the costs of just half a dozen years ago. Attacks against universities were up 100 percent in 2020 over 2019, with an average ransom demand of nearly $450,000. In fact, attacks have been so prevalent this year that the FBI issued an advisory that cyberextortionists were using type of malware called PYSA to not only demand a ransom to restore data, but also threatening to publish stolen data on the dark web. “The FBI does not encourage paying ransoms,” the advisory said. “Payment does not guarantee files will be recovered. It may also embolden adversaries to target additional organizations, encourage other criminal actors to engage in the distribution of ransomware, and/or fund illicit activities.”

So, what are we to do to respond? First and foremost, universities need to step up their game to protect data and individuals. Most universities have taken steps in this direction, but this is not a once-and-done task. Constant monitoring of attacks around the world as well as on campus must lead to daily updates and improvements in security. Some universities have created cabinet-level administrative positions and entire units dedicated to ensuring cybersecurity.

It is important that we all support efforts to enhance security and that we all be responsive to our IT departments. If they are rolling out extra security for email, for example, multifactor authentication, make sure you comply as quickly as possible. Be first in line to sign up for protections and migrate your data to designated secure spots.

Educause has released a Ransomware Higher Ed Playbook, sponsored by Rapid7. It is worth your time to read.

We can go the extra step to maintain good personal data hygiene. Delete files that are no longer needed. Don’t let your data hang around when and where they are not essential. Create your own personal data backup system. Brian Posey posted an article in 2019 on four best practices to protect personal data:

  1. Keep an off-line backup
  2. Use immutable storage
  3. Tap anti-malware apps
  4. Up the frequency

For many of us, our homes are still our offices. That means that institutional digital hygiene extends to your home computer, your home network and all of those in your household who use it. McKinsey provides this advice to businesses that is equally applicable to higher ed institutions: “They will also need to anticipate the next normal — how their workforce, customers, supply chain, channel partners, and sector peers will work together — so that they may appropriately engage and embed security by design. The new context of changing customer and employee behavior and a constantly shifting threat landscape must also be considered.”

We must be vigilant. The consequences are towering. What you do on your personal computer that is occasionally used for work is consequential. What the other members of your household do on that computer impacts the security of your university. Vulnerabilities in your home Wi-Fi network become university vulnerabilities.

Urge your colleagues and students to follow university guidelines and scrupulously follow safe practices. Ideally, dedicate a single computer only to work use. Use a VPN. Think twice about saving and storing anything online.

Are you vocally supporting your IT and digital security offices? They can use all the support you can give in gaining full compliance with safe digital practices. The security of your students and your institution depends upon you.


This article was originally published in Inside Higher Ed’s Transforming Teaching and Learning blog. 

As they considered the potential evolution of ethical AI design, the people responding to this canvassing were given the opportunity to speculate as to whether quantum computing (QC), which is still in its early days of development, might somehow be employed in the future in support of  the development of ethical AI systems.

[…]

Ray Schroeder, associate vice chancellor of online learning, University of Illinois-Springfield, responded, “The power of quantum computing will enable AI to bridge the interests of the few to serve the interests of the many. These values will become part of the AI ethos, built into the algorithms of our advanced programs. Humans will continue to be part of the partnership with the technologies as they evolve – but this will become more of an equal partnership with technology rather than humans micromanaging technology as we have in the past.”

Read the full article here.

Online learning was steadily growing pre-pandemic. Then it reached a considerable acceleration, but universities are taking a new look at their model to continue gaining new students and remaining solvent. The answer could be subscription-based learning. Discussing this topic and more, Voices of eLearning host JW Marshall spoke with Ray Schroeder, Associate Vice-Chancellor, University of Illinois-Springfield, and Senior Fellow, UPCEA (University Professional and Continuing Education Association).

Schroeder has been an educator for 50 years and launched the University of Illinois-Springfield online learning program in 1997. After 24 years in higher ed online learning, he reported that of the last graduating class, 98% had taken at least one online course.

While his university was in a better position than most, Schroeder counseled that enhancement is necessary for all. “More instructional designers, as well as coaching by faculty members that have the most experience teaching online, is spurring incremental improvement.”

Read the full story and watch the interview here.

Experiencing a pandemic was new ground for all of us. A new economy was also emerging and as a result of the pandemic, accelerated many industries and dampened others. As a result, higher education clearly was impacted, but must adapt and pivot to align with new business and consumer trends. As professional, continuing and online (PCO) units look to the future, our research shows a shift from integrating technology and creating programs en masse to meet traditional student needs during the pandemic to identifying programming needs for the new economy and the new adult and professional learner. Through our snap poll last month and our 2021 Annual Conference evaluations, the data suggests that PCO units are starting to shift their efforts outward, asking the association to explore program planning (24%), trends in the workforce (10%) and adjusting to the pandemic (5%). Diversity and inclusion was also deemed as an important future topic (7%) and can be viewed as an internal or external focus. Externally, there are signs that the pandemic had a greater negative impact on people of color, as well as lower income households among others.

Institutions will be faced with revenue and enrollment shortfalls as a result of the pandemic, unfavorable demographics and a sluggish economy. There will be greater urgencies for new program development and revenue generation in both the short and long-run as institutions become more dependent on PCO success. PCO units will be critical in helping the central and traditional parts of the institution migrate the new economy which may desire new credentials, create new jobs of the future, require new content, and move at a pace higher education has never seen before. Migrating our way through the chaos in a post-pandemic economy will require greater collaboration (members helping members); program experimentation; and doing more research and information. 

See the full results here. 

There is an appropriate emphasis on relevant knowledge and skill development for degree and certificate students — that’s what gets employees retained and promoted. Professional contacts and networking are often what get them hired.

It was Jerod Kintz who wrote, “It’s not who you know that matters — it’s who knows you that’s important. Personal branding builds up your reputation to the point where you have a presence even in your absence.”

We all put an emphasis on content and knowledge-building in our classes. We recognize that it is important to review, revise and update content every semester to assure that what we are teaching is forward-looking, not teaching through the rearview mirror. Skill-building is also an important part of today’s classes. With the advent of artificial intelligence and allied technologies, the tools in most fields have changed, and along with them the needed skills of career professionals. Integrating those skills into our classes keeps them relevant and gives students the abilities to perform competently in their chosen careers.

However, far too often we miss one of the most important elements that helps students to better understand what is expected in their career and advance within their chosen fields. Julia Freeland Fisher and Mahnaz Charania write in EdSurge, “Skills Are Great — But It’s Who You Know That Lands You a Job”:

As well-intentioned as these education and workforce investments may be, the inconvenient truth is that skills and jobs aren’t one and the same. The reality, in fact, is much messier. And more human. Social networks and relationships function as something of an unspoken currency in the world of work. An estimated half of all jobs come through personal connections. And even earlier in the educational pipeline, students’ networks are proven to shape their career ambitions.

One obvious and useful first step is to send students — perhaps virtually — to the university career center. These professionals are adept in developing résumés, writing application letters and creating a career search. In some cases, they can also help students create relationships with professions that are targeted to their specific career interests.

However, developing an effective network for every student is beyond the work of one unit. It is something that should be cultivated in every class that students take in their major. How can we give our students a customized network that will serve them in finding and filling job openings?

Here are some strategies:

  • Recommend that all students create a professional LinkedIn account in their first class in the major. Connect with the students from your own professional account. Encourage colleagues, especially professionals who may be adjuncts, to connect with students they get to know in their classes. The purpose is to establish and begin building a network early, when students are years away from graduation or semesters away from certificate completion.
  • Create an assignment that requires students to contact current managers and leaders in their field. Perhaps this might be in the context of a report on the current environment in the career field, identifying areas of growth and emphasis. Require in-person or email interviews that elicit direct quotes from the professional. Put an emphasis on students following up on their interview with a LinkedIn connection request.
  • Assign students to write a feature article for the student newspaper, department newsletter or another outlet such as a blog, YouTube or radio station. In doing so, have the students include first-person interviews with leaders (employers) in their field.
  • Strongly encourage students to follow up with their contacts through LinkedIn messaging every semester. These can be just a brief update such as “I wanted to share with you that I completed a case study on …” or “I wanted to let you know that I met with your colleague to talk about the opportunities they saw in our field.” In short, keep the virtual relationship alive.
  • Assign each student to invite a corporate leader or manager to make a presentation to the class or to be the principal in a question-and-answer session. These can include discussion board follow-ups. Encourage students to leverage this contact to build an online relationship.
  • Internships and job shadowing can be among the best experiences. These can build a memory of the student, especially as they provide the one-on-one time to build a relationship. In between the two are micro-internships that range from half a day to a full week of on-the-job working.
  • Use e-portfolios. If your university does not offer a free e-portfolio to students, help them find a basic free or inexpensive portfolio. Have students put exemplary assignments — including grading where appropriate — in the e-portfolio. Suggest that they share the e-portfolio with the contacts in the student’s network.
  • In a capstone class, invite a number of human resources managers to join the class either in person or online. Include a representative range of types and sizes of employers. In these sessions encourage questions about criteria for selection of applicants for interviews. As in previous cases, encourage students to follow up with LinkedIn connections.
  • Not all connections need be at the highest level — encourage connections with entry-level workers as well. These contacts are often great networkers about trends and plans for job openings.

We may do an excellent job of educating and training our students, but if they don’t successfully make contacts, their careers may never reach their real potential.

Are your students hired immediately upon completion? Do you include network-building exercises in every class you offer? Do you have a departmentwide or collegewide plan for building effective networks for students? Many good things come from graduates gaining good jobs upon completion — a healthy alumni association, a reputation for student success in careers and a better departmental relationship with the industry or profession.

This article was originally published in Inside Higher Ed’s Transforming Teaching & Learning blog.