The Pulse of Higher Ed

Perspectives on Online and Professional Education
from UPCEA’s Research and Consulting Experts

2020 UPCEA Benchmarking Research Agenda

Did you know that each year, UPCEA members receive benchmarking data from the Center for Research and Strategy, directed by Jim Fong? UPCEA benchmarking research is not just the industry standard—it is also a nonprofit service designed for institutions like yours. Look out for these forthcoming studies to benchmark your unit to others in the field and with peer institutions:

UPCEA Benchmarking Surveys
Find out how you compare to peer institutions across multiple areas. 

  • Salary, budgeting and structure
  • Staffing and professional development
  • Financials
  • Outsourcing

Marketing and Enrollment Management Survey
The latest update in our recurring survey series of marketing and enrollment professionals.

  • Salary, staffing, and professional development
  • Media and budget
  • Outsourcing

Online Student Needs and Staff Alignment
In partnership with InsideTrack, our research series on retention and student success continues. 


Non-Credit to Credit Pathways
In an effort to better understand how many institutions are participating in non-credit to credit pathway activities, this research will examine how these activities are facilitated and how the implementation process of these activities is conducted. 

 

Interested in how the latest trends are impacting higher education marketing, enrollment, program mix, and more? Check out Jim’s blog for brief, timely updates.  

 

Customized benchmarking efforts are also managed by the Center for Research and Strategy, including working with institutions that wish to benchmark their data against a select peer group. See who we’ve worked with. 

Interested in more information about customized benchmarking? Contact us at 202-659-3130 or email [email protected].

Learn more about UPCEA's expert consultants

Do you need help with your PCO unit or campus? We can help. Contact UPCEA Research and Consulting for a brief consult. Email [email protected] or call us at 202-659-3130.

Trusted by the nation's top colleges and universities, UPCEA Research and Consulting provides the best value in the industry today. UPCEA's industry experts have years of experience in Online and Professional Continuing education - put them to work for you!

UPCEA Research and Consulting offers a variety of custom research and consulting options through an outcomes-focused pricing model. Find the option(s) that best suit your institution.

Learn more about UPCEA Research & Consulting


The UPCEA Difference

Unmatched Experience: For more than 100 years, UPCEA consultants have exclusively served the needs of online and professional continuing education programs. UPCEA consultants leverage their extensive industry expertise to expedite solutions, anticipate upcoming shifts, and offer distinct best practices, effectively aiding clients in achieving their goals.

Cost Effectiveness: As a nonprofit, member-serving organization, we provide unmatched value, allowing you to maximize limited research and consulting budgets.

Action in Motion: Our cadre of experienced, skilled authorities and expert practitioners propels you forward, translating research and consulting into impactful implementation, a distinctive hallmark of UPCEA. Our team of current and former institutional leaders will support you, turning research and consulting into action.

Mission Alignment: Like you, our mission is to enhance and expand educational opportunities and outcomes for adult and other non-traditional learners. We share your values and work in partnership with you to advance access and excellence in education.

Other UPCEA Updates + Blogs

Workforce Pell and New Federal Accountability Measures Put Data Readiness in the Spotlight, New UPCEA Report Finds

New guidance from UPCEA highlights the growing urgency of data quality, learner mobility, and outcomes reporting for four-year institutions WASHINGTON, D.C., May 14, 2026 — As Workforce Pell and new federal accountability measures reshape expectations for postsecondary outcomes reporting, colleges and universities must rethink how they track, verify, and communicate learner success, according to a…

Spring Strategies: Leading AI-Driven Change in Higher Education

Each spring, campuses quietly rehearse a familiar transition. The cadence shifts. Energy returns. Commencement ceremonies are scheduled, and multiple beautification processes are underway, from reenergized flower beds to window washing and clean walkways.  What was dormant begins to move again. In higher education, this seasonal rhythm offers more than symbolism. It provides a useful leadership lens for…

Five Years In: What the 2026 State of Continuing Education Report Reveals

I have always appreciated how honest wood is. Look at a cut stump and the rings tell a story: good years, lean years, drought, recovery. That feels like the right way to read the newly released 2026 State of Continuing Education report from UPCEA, Modern Campus, and The EvoLLLution. As this partnership reaches its five-year…

Installation 101: Guidance for Launching On-Base Marketing to Military-Connected Students

In the world of online and professional continuing education, we often talk about “meeting students where they are.” When it comes to the military community, that isn’t just a metaphor, it’s often a physical location. For marketing teams at UPCEA member institutions, military installations are a unique ecosystem. To succeed here, you cannot simply port…

DOJ Extends Accessibility Deadline to April 2027 | Policy Matters (April 2026)

Major Updates DOJ Extends ADA Title II Web Accessibility Deadline to April 2027 On April 20, 2026, the Department of Justice issued an Interim Final Rule extending the ADA Title II digital accessibility compliance deadlines by one year for all state and local government entities, including public colleges and universities. Public institutions serving populations of…

UPCEA Announces 2026-2027 Leadership Team for Council for Chief Online Learning Officers

UPCEA, the online and professional education association, announces the 2026-2027 leadership team for the Council for Chief Online Learning Officers (C-COLO). The association extends its gratitude to the 12 member volunteers serving in leadership roles for this body.  The Council for Chief Online Learning Officers (C-COLO) and its members focus on leveraging the strategic potential…

The Nation's Top Universities Choose UPCEA Research and Consulting

Informed decisions. Ideas that work. The data you need. Trusted by the top universities in the nation.