The Pulse of Higher Ed

Perspectives on Online and Professional Education
from UPCEA’s Research and Consulting Experts

“What? Like It’s Hard?” The Legal Profession’s Great Makeover

Photo of a person (Emily West) smiling at the camera

By Emily West

When Elle Woods strutted into Harvard Law School, clad head to toe in pink, she broke the mold for what an aspiring law student should look like. And, if market data is to be believed, the legal profession itself may be headed for a similarly unexpected makeover.

The 2023 Future Ready Lawyer Survey revealed that the legal field is poised for unparalleled changes, driven by technological trends that are reshaping roles. According to the survey, 87% of attorneys affirmed that technology has enhanced their daily work. However, less than half (46%) felt they were fully utilizing technology to its potential, and 4% admitted to underutilizing it. At the same time, there is growing pressure on law firms to increase their investment in emerging technology to effectively meet client demands. Nearly half of law firms (46%) identified the need for technology to boost productivity and efficiency as a top priority, alongside improving collaboration and work processes.[1]

Earlier this year, the International Monetary Fund (IMF) stated that AI technology could impact 40% of all jobs globally, primarily affecting white-collar and professional sectors, which has significant implications for the legal sector.[2] As generative AI technology becomes increasingly capable of tackling complex tasks, conventional legal jobs and routine tasks like research, writing, and data entry could increasingly get handled by virtual assistants. It will drive day-to-day legal tasks, with legal practitioners acting as supervisors and strategists. According to David Wilkins, real-life Professor and Director of the Center on the Legal Profession at Harvard Law School, most lawyers believe that AI tools can now produce memos on legal questions comparable to the work of a first-year law firm associate. While these AI-generated documents still require review by a senior lawyer, the cost efficiency of AI compared to human associates reveals its transformative potential for legal profession.[3] The latest briefing from UPCEA and labor market experts at Lightcast further emphasizes that advances in AI and automation are reshaping legal occupations, especially traditional support roles.

Before anyone starts objecting, however, the UPCEA and Lightcast briefing also indicates that skilled legal professionals with strategic prowess and personal charisma (à la Miss Woods) shouldn’t be too worried…yet. Roles requiring nuanced human skills like persuasion, client relationship management, courtroom presence and good old common sense will likely remain firmly in human hands for the foreseeable future. Current AI capabilities can still miss the mark quite spectacularly. For example, in June 2023, a New York federal judge sanctioned lawyers who submitted a legal brief written by ChatGPT, which included citations of non-existent court opinions.[4] The inconsistent reliability of such tools will likely spark more litigation around areas like data privacy, AI governance, and intellectual property disputes.

As quickly as the integration of AI and automation makes roles obsolete, it also creates possibilities for entirely new roles across legal operations and specialties. Job titles like “legal automation specialist” may soon become commonplace. That is why current or aspiring legal professionals who proactively embrace these new realities will come out ahead. The most successful professionals won’t be the ones experimenting with generative AI — they will be the ones preparing for a legal industry that will look a lot different in 2034 than it does today.    

For the legal field to successfully navigate this great makeover, law schools and institutions of higher education must bend and snap to it— covering crucial areas like AI ethics, legal informatics, and technology-driven practice management. This means integrating courses that explore the legal implications of AI, training students in the use of AI tools for legal research and drafting and emphasizing the importance of data privacy and cybersecurity. Schools should also create opportunities for interdisciplinary learning between law students and those studying computer science, engineering, and business. This cross-disciplinary approach will ensure that future legal professionals are not only proficient in legal principles but also understand the technological landscape shaping the industry. Those proactive enough to prepare for this future will remain in vogue for years to come.

Click here to read the Jobs of the Future…and the Present: What Will Happen in Legal Professions? occupational briefing.

 

[1] https://www.wolterskluwer.com/en/news/future-ready-lawyer-2023-report

[2] https://www.imf.org/en/Publications/Staff-Discussion-Notes/Issues/2024/01/14/Gen-AI-Artificial-Intelligence-and-the-Future-of-Work-542379?cid=bl-com-SDNEA2024001

[3] https://hls.harvard.edu/today/harvard-law-expert-explains-how-ai-may-transform-the-legal-profession-in-2024/

[4] https://www.cnbc.com/2023/06/22/judge-sanctions-lawyers-whose-ai-written-filing-contained-fake-citations.html

Learn more about UPCEA's expert consultants

Do you need help with your PCO unit or campus? We can help. Contact UPCEA Research and Consulting for a brief consult. Email [email protected] or call us at 202-659-3130.

Trusted by the nation's top colleges and universities, UPCEA Research and Consulting provides the best value in the industry today. UPCEA's industry experts have years of experience in Online and Professional Continuing education - put them to work for you!

UPCEA Research and Consulting offers a variety of custom research and consulting options through an outcomes-focused pricing model. Find the option(s) that best suit your institution.

Learn more about UPCEA Research & Consulting


The UPCEA Difference

Unmatched Experience: For more than 100 years, UPCEA consultants have exclusively served the needs of online and professional continuing education programs. UPCEA consultants leverage their extensive industry expertise to expedite solutions, anticipate upcoming shifts, and offer distinct best practices, effectively aiding clients in achieving their goals.

Cost Effectiveness: As a nonprofit, member-serving organization, we provide unmatched value, allowing you to maximize limited research and consulting budgets.

Action in Motion: Our cadre of experienced, skilled authorities and expert practitioners propels you forward, translating research and consulting into impactful implementation, a distinctive hallmark of UPCEA. Our team of current and former institutional leaders will support you, turning research and consulting into action.

Mission Alignment: Like you, our mission is to enhance and expand educational opportunities and outcomes for adult and other non-traditional learners. We share your values and work in partnership with you to advance access and excellence in education.

Other UPCEA Updates + Blogs

Honoring the Life and Legacy of Dr. James P. Pappas

UPCEA joins colleagues, friends, and the broader higher education community in mourning the passing of Dr. James P. Pappas, who dedicated his career to advancing the reach, relevance, and impact of online, professional and continuing education. Dr. Pappas, a former President of UPCEA, was the 1999 Walton S. Bittner Service Citation Award recipient and 2006…

Read More

What Higher Education Leaders Can Learn from NGA’s Intersectional Policy Lab

In late August, I had the opportunity to join the National Governors Association’s Intersectional Policy Lab on Non-Degree Credentials and Skills-Based Practices in Minneapolis. This first in-person gathering of NGA’s Data and Non-Degree Credential Learning Community and Skills in the States Community of Practice brought together state leaders, researchers, foundations, and employers for two days…

Read More

AI Payoff vs. the Web: What It Means for Higher Ed

When the New York Times ran a piece in August pointing out that companies are throwing billions into AI with little to show for it, I had déjà vu. It took me right back to the late 1990s, when everyone thought the web would change everything overnight. It did change everything—but not before years of…

Read More

Justice Department Threatens College Funding Over DEI Policies; Administration Requests Detailed Admissions Data | Policy Matters (August 2025)

Major Updates Justice Department Threatens College Funding Over DEI Policies; Administration Requests Detailed Admissions Data The U.S. Department of Justice has issued guidance warning that colleges and other federally funded institutions could lose federal support if they continue certain diversity, equity and inclusion (DEI) practices. The DOJ’s new memo flags a sweeping range of campus…

Read More

Expanding Institutional Capacity for Credential Innovation through Business and Community Partnerships

Higher education is rapidly changing. The 2025-26 academic year will be the first in which the number of fully online undergraduates surpass those who are fully residential.1 In particular, interest and innovation in workforce-related programming and credentials continue to surge, with this market emerging as one of the fastest growing in higher education. Two-thirds of…

Read More

UPCEA’s 2025 Online Education Benchmarking Report Provides Vital Data for University Leaders

Second annual study provides new KPI benchmarks around enrollments, finance, and budget, explores the impact of AI, and provides strategic recommendations for online leaders to thrive in these uncertain times.  WASHINGTON, D.C., ISSUED AUGUST 12, 2025…UPCEA, the online and professional education association, today announced the release of a new research report, “Benchmarking Online Enterprises: Insights…

Read More

The Nation's Top Universities Choose UPCEA Research and Consulting

Informed decisions. Ideas that work. The data you need. Trusted by the top universities in the nation.