From the CEO

Musings on trends and updates from UPCEA CEO Bob Hansen. 

Look no further for your benchmarking and research needs

Today I’m writing to shine a light on UPCEA’s best kept secret: the Center for Research and Strategy led by Jim Fong and featuring some of the best consultants in the industry. The Center provides actionable research and benchmarking free of charge for all members; and high value custom consulting across the entire spectrum of professional, continuing, and online education.


Research, Benchmarking, and “Second Opinion” Service (complimentary for Members)

Unlike corporate membership subscriptions, UPCEA’s research and benchmarking is both high quality and free for members. How’s that for value!

In the coming year we have an exceptional research agenda from Jim Fong and his team. Watch for these forthcoming studies to benchmark your unit to others in the field and to your peer institutions. With the pace of change accelerating so quickly, and the stakes for decision-making so high, the value of this member benefit is significant.

As a sample, check out the Center’s most recent benchmarking study, conducted in partnership with MindEdge — The State of the Alternative Credential Market: UPCEA Member Survey Results. You can also find Jim Fong’s latest data and reflections, like “A Glimpse into the Future Economy after the Pandemic,” on his blog, “Benchmark This!.

Have a question today about how to move forward in the current climate? Ask UPCEA’s featured experts via our expanded Second Opinion program. Request a free consultation to address your questions on organizational strategy, professional and continuing education, marketing and recruitment, online strategy and operations, and many other areas. Second Opinion is a free service exclusively for UPCEA members!


Customized Consulting, Tailored to Today’s (and Tomorrow’s) Needs

Are you looking for greater value in your consulting partners? Did you know UPCEA has consulted with institutional clients of all sizes and structures? Check out the list — you’ll be surprised by the scale of our work!

UPCEA consulting offers the best value in the business, by far. In addition to staff experts with deep experience in the field, UPCEA consultants include many leading deans and chief online learning officers in the field today.

Why now? The need for realignment of programs and consulting is at an all-time high, and many institutions are looking to fund critical projects despite frozen travel and professional development budgets. For example, in the current environment we have seen an uptick in demand for consulting on transitioning to online with scale and quality.

Many of our clients have said UPCEA consulting was a wise investment to help minimize the risks associated with new initiatives. The Center can help you with:

  • Online Quality at Scale
  • Online Operations
  • New Program Development
  • Alternative Credential Development
  • Online Program Evaluation
  • Online Program Administration and Leadership
  • Program Portfolio Assessment
  • Market Opportunity Identification and Assessment
  • Data-Driven Solutions
  • Enrollment Process Improvement
  • Occupational Analysis, Trending and Forecasting
  • Local Economic Forecasting

Learn more here.

Bob Hansen 2

Bob Hansen is the CEO of the University Professional & Continuing Education Association (UPCEA). Since 2010, Hansen has reinvented the century-old organization – creating the Center for Research and Strategy in 2011, establishing a number of initiatives focused on the association’s unique role in online leadership and management, and positioning the association as an important advocate for policy issues related to non-traditional and online learners. The association has more than doubled in size during Hansen’s tenure by successfully diversifying revenue. Hansen previously served as Associate Provost for University Outreach at the University of Southern Maine, and as Assistant the Governor for Education in Illinois. He holds a Ph.D in English from the University of Notre Dame.