The Pulse of Higher Ed

Perspectives on Online and Professional Education
from UPCEA’s Research and Consulting Experts

Leading with Values-Based Influence in Higher Education

A person (Vickie Cook) smiling

By Vickie Cook

Why Values-Based Influence Matters Now 

Higher education is undergoing seismic shifts—demographic changes, budget constraints, AI disruption, and questions of relevance. In this environment, how we lead and why we lead matters as much as what we do as leaders. Leaders who operate from a strong internal compass—those grounded in values—offer clarity, stability, and hope. 

Values-based influence is not about hierarchy or control. It’s about leading with integrity, building credibility through consistency, and aligning actions with deeply held beliefs. And it works—because people follow authenticity before they follow authority.   

What Is Values-Based Influence? 

Values-based influence is the ability to lead by example, inspire others through shared values, and foster a culture rooted in purpose and trust. This model of leadership prioritizes: 

  • Integrity over image 
  • Collaboration over compliance 
  • Consistency over charisma 

It is about becoming the kind of leader others choose to follow—not because they have to, but because they believe in the direction you are leading. 

How to Identify Values-Based Influence 

Recognizing and strengthening values-based influence begins with a few key strategies: 

1. Conduct a Values Audit 

Review strategic plans, communications, and decision-making patterns. More importantly, listen. What stories are being told in meetings? What behaviors are recognized and rewarded? These are reflections of your unit’s real values.  Align the values that are identified with the strategic plans being made. 

2. Recognize Informal Leaders 

Look beyond titles. Identify those who consistently demonstrate ethical behavior, inspire peers, or provide a moral compass during conflict. These individuals are often quiet influencers who uphold the culture and keep teams anchored in purpose. 

3. Facilitate Values Mapping 

Hold intentional conversations to map where individuals see values showing up—or falling short—in daily work. This can help uncover disconnects and foster ownership of cultural alignment. 

4. Align Practices to Principles 

Are your hiring, recognition, and budget decisions aligned with your values? If not, adjust. Systems either reinforce or erode culture.  Systems that erode culture have an oversized negative impact on an organization. 

Aspire to Lead with a Values-Based Identity 

To become a values-based leader, commit to personal and professional alignment: 

Clarify Your Leadership Values 

Define your non-negotiables—those values you refuse to compromise. Whether that’s equity, transparency, or courage, write them down, keep them on your phone, refer to them in moments of tension and conflict. Know yourself and be determined in values-based leadership. 

Model the Culture You Want to Create 

Your behavior sets the tone. If you seek a culture of collaboration, invite voices into decision-making. Build distributed leadership patterns.  If you value innovation, create safe spaces for experimentation and learning from failure. Build an entrepreneurial foundation. 

Empower Others to Lead from Their Values 

Mentor your team in reflecting on their personal values and encourage them to act from that space. Distributed, values-based leadership creates resilience and engagement. 

The Impact on Your Unit—and Beyond 

When leadership becomes rooted in shared values, the results are powerful: 

  • Greater trust across teams 
  • Deeper engagement from faculty and staff 
  • Stronger alignment with mission and strategic goals 
  • A healthier, more inclusive workplace culture 

Values-based leadership transforms institutions not from the top down, but from the inside out. 

Final Thought 

Values-based influence is not about perfection. It is about taking a bold, courageous stand to lead authentically, a commitment to mission and values alignment, and the discipline to act with integrity. In the shifting landscape of higher education that we are experiencing today, the leaders who thrive will be those who inspire not just through ideas, but through who they are. 

Additional Resources 

 

Vickie Cook is the Vice Chancellor for Enrollment and Retention Management and a Research Professor of Education at the University of Illinois Springfield, as well as a Strategic Advisor for UPCEA Research and Consulting.  To learn more about UPCEA Research and Consulting, please contact [email protected]

Learn more about UPCEA's expert consultants

Do you need help with your PCO unit or campus? We can help. Contact UPCEA Research and Consulting for a brief consult. Email [email protected] or call us at 202-659-3130.

Trusted by the nation's top colleges and universities, UPCEA Research and Consulting provides the best value in the industry today. UPCEA's industry experts have years of experience in Online and Professional Continuing education - put them to work for you!

UPCEA Research and Consulting offers a variety of custom research and consulting options through an outcomes-focused pricing model. Find the option(s) that best suit your institution.

Learn more about UPCEA Research & Consulting


The UPCEA Difference

Unmatched Experience: For more than 100 years, UPCEA consultants have exclusively served the needs of online and professional continuing education programs. UPCEA consultants leverage their extensive industry expertise to expedite solutions, anticipate upcoming shifts, and offer distinct best practices, effectively aiding clients in achieving their goals.

Cost Effectiveness: As a nonprofit, member-serving organization, we provide unmatched value, allowing you to maximize limited research and consulting budgets.

Action in Motion: Our cadre of experienced, skilled authorities and expert practitioners propels you forward, translating research and consulting into impactful implementation, a distinctive hallmark of UPCEA. Our team of current and former institutional leaders will support you, turning research and consulting into action.

Mission Alignment: Like you, our mission is to enhance and expand educational opportunities and outcomes for adult and other non-traditional learners. We share your values and work in partnership with you to advance access and excellence in education.

Other UPCEA Updates + Blogs

Federal Grant Opportunities: Funding for Workforce Pell Programs and AI | Policy Matters (November 2025)

Major Updates Federal Grant Opportunities: Funding for Workforce Pell Programs and AI (Applications Due December 3) The Department of Education has launched a rapid grant competition under the Fund for the Improvement of Postsecondary Education (FIPSE–Special Projects), with applications due December 3, 2025. The program is designed in part to help institutions build or scale…

Read More

Constructing the Future: Why Credential Innovation Needs Bold Leadership

The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about?  Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo?  And second, who is leading that innovation, and what do they need to…

Read More

Learning Mobility in Action: Removing Barriers and Recognizing the Whole Learner

Learning Mobility: A Movement Taking Shape At this year’s AACRAO Technology & Transfer: A Learning Mobility Summit, higher education leaders from UPCEA member institutions gathered to explore a question at the heart of the learner mobility movement: How can postsecondary institutions recognize, record, and reward all learning—wherever and however it occurs? Moderating this conversation alongside…

Read More

Convergence in Action: Building Strategic Credential Frameworks Through Collaboration

At Convergence 2025, a conversation unfolded that perfectly captured the spirit of the event—collaboration across boundaries, disciplines, and traditions to create something more unified and learner-centered. In Convergence in Action: Strategic Credential Framework Collaborations Across Campus, I had the pleasure of moderating a panel featuring Elizabeth Kerr and Molly McDermott-Fallon of the University of Cincinnati…

Read More

Don’t Bring a Brochure to a Robot Fight: Winning Page One and the AI Overview

Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…

Read More

Friday Focus: Nurture Your Career and Yourself

In celebration of National Distance Learning Week, UPCEA is highlighting key resources each day that showcase how online and professional education leaders continue to drive innovation, resilience, and transformation. It’s Friday—a perfect moment to pause, take a breath, and focus on you. Your career, your growth, and your well-being all deserve attention. UPCEA offers ways…

Read More

The Nation's Top Universities Choose UPCEA Research and Consulting

Informed decisions. Ideas that work. The data you need. Trusted by the top universities in the nation.