Industry Insights

Valuable insights from UPCEA's trusted corporate partners.

Alignment for the Long Term: How CE Can Drive Institution-Wide Credential Innovation

January 8, 2024

Higher education institutions across the United States and Canada are in their “credential innovation era”—exploring new ways to serve new demographics of learners and awarding new kinds of credentials to recognize their learning.  Except… this isn’t really new, is it? Not in the Continuing, Professional and Workforce Education sector anyways. Offering certificates, microcredentials and badges…

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Momentum for Microcredentials on the Learning Landscape

January 2, 2024

As the dynamic technology landscape recalibrates business models and calls for employees’ skills sets to be frequently refreshed, traditional paths for students to launch their careers are, in many cases, no longer sufficient. University degree programs have difficulty keeping pace with the latest skills enterprises require, especially in IT fields and related disciplines in which…

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4 Types of Adult Learners and How to Reach Them

December 11, 2023

by Tracy Chapman, PhD, Chief Academic Officer at Collegis Education Much of the adult learner population is focused on career advancement, on earning the next credential to support their career goals. However, ask anyone in higher education to picture an adult learner, and they are likely to describe an academic-focused learner pursuing a master’s or…

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The Power of Virtual Peers: How to Foster Connectedness Among Online Learners

December 1, 2023

Online learning provides a convenient way for students to achieve their academic goals from a distance. At the same time, it presents a unique set of challenges that can impact student belonging, connectedness, and ultimately, retention.  Post-pandemic, hybrid course design has become the standard for many universities and colleges. 30% of degree-seekers study exclusively online.1…

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Buying Continuing Education Registration Software? Watch Out for These Red Flags

November 27, 2023

If you are trying to pick a new registration system for your Continuing and Professional Education unit, I promise this article will be worth your time.  I’ve led a number of organizations through this process (three as a decisionmaker and dozens of others in advisory roles) and I can assure you it’s not an overstatement…

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Other Blogs and News:

UPCEA Virtual Forum Recap: Expanding Institutional Capacity for Employer Engagement in Credential Innovation

September 17, 2025 marked UPCEA’s first-ever Virtual Forum on Employer Engagement and Credential Innovation. The event, curated by Amy Heitzman, Ph.D., UPCEA’s Deputy CEO and Chief Learning Officer, brought together senior leaders in professional, continuing, and online education to examine how institutions can strengthen partnerships with employers and scale credentialing strategies that align with workforce…

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UPCEA Publishes “The Future Is Now: Essential Conversations for Building Tomorrow’s University Today” to Guide Higher Education Leaders into a New Era

Advocacy piece serves as a guide for institutional leaders to navigate challenging times WASHINGTON, D.C., ISSUED OCTOBER 6, 2025…UPCEA, the online and professional education association, today announces the release of its latest advocacy piece, “The Future Is Now: Essential Conversations for Building Tomorrow’s University Today.”  Designed to raise awareness of critical questions every campus leader…

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Trump Administration Gives Harvard 20 Days to Turn Over Admissions Data | Policy Matters (September 2025)

Major Updates Trump Administration Gives Harvard 20 Days to Turn Over Admissions Data The U.S. Department of Education has given Harvard University 20 days to turn over detailed admissions data in connection with an ongoing federal review of selective admissions practices. While focused on one institution, this move signals heightened scrutiny across higher education. Administrators…

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Preparing Four-Year Institutions for Workforce Pell

Institutions must begin preparing now for 2026 implementation.  On July 4, 2025, Congress passed the One Big Beautiful Bill Act (OBBBA), a sweeping legislative package that reshapes federal student aid and accountability policy. Among many consequential provisions for higher education is the creation of Workforce Pell, which will extend Pell Grant eligibility to some short-term,…

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How AI Is Rewriting the Playbook for Enrollment Management

Introduction Enrollment managers face a paradox: students demand personalized service, yet resources are shrinking. While AI is exciting, it is also an expensive endeavor for enrollment management divisions already stretched by staffing and resource challenges. Traditional methods—manual file reviews, siloed systems, and lagging indicators—simply can’t keep up. The solution lies in determining how to leverage…

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Honoring the Life and Legacy of Dr. James P. Pappas

UPCEA joins colleagues, friends, and the broader higher education community in mourning the passing of Dr. James P. Pappas, who dedicated his career to advancing the reach, relevance, and impact of online, professional and continuing education. Dr. Pappas, a former President of UPCEA, was the 1999 Walton S. Bittner Service Citation Award recipient and 2006…

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