Industry Insights

Valuable insights from UPCEA's trusted corporate partners.

New guide offers colleges a playbook for building an in-house student coaching program

May 24, 2024

Fuel student support services on your campus — and sustain the impact for years to come The challenges facing higher ed today are both daunting and well-known: declining enrollment, student retention and staff burnout. The solutions, however, are harder to come by. With resources already stretched thin, how can colleges and universities build capacity for the…

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DIYing an OPM: Build, outsource, or blend?

May 3, 2024

Learner preference for digital experiences continues to rise as questions about the OPM model mount from regulatory bodies and OPM customers. UPCEA’s recent snap poll found that 61% of higher ed leaders anticipate making changes to their OPM partnerships in the next 1–2 years.   As colleges and universities contemplate developing internal capacity and expertise for…

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Higher Ed Marketing: A Corporate Approach for Institutional Success

February 28, 2024

By Kevin Phang, VP, Partnership Development, Marketing & Enrollment, Noodle Marketing plays a key role in shaping a company’s success, and in higher education it’s no different. Colleges, universities, and other institutions face more competition every year, and with market demands and trends in constant flux, the need for strategic, impactful marketing that delivers has…

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Three common challenges adult learners face — and how holistic coaching can help

February 9, 2024

As innovators and changemakers in the adult learner space, you’re always looking for the best ways to support the students you serve and help them overcome obstacles on their educational journey. Through coaching, you can provide adult learners with a personalized approach tailored to each individual, ultimately giving them the tools and techniques they need…

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The Fastest-Growing Job Skills for Universities to Prioritize in 2024

February 2, 2024

In an ever-evolving job market, higher education plays a crucial role in preparing students for strong career outcomes. I’m excited to share that Coursera’s third annual Job Skills Report is here to guide higher ed leaders as they navigate this landscape by highlighting the essential skills and credentials that are shaping the workforce.  The Job…

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Other Blogs and News:

Pack Light, Go Far: Hiking the Enrollment Trail

There’s a moment from my college days I remember more clearly than any midterm I ever took. I had stepped away from my bachelor’s degree at Penn State because I wanted to live a little. I’d grown up in the same town that I went to college and I just needed an extended reprieve, something…

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Preparing the Workforce for an AI-Driven Economy: An Online and Professional Continuing Education Imperative

Is your online and professional continuing education unit looking for ways to improve job-market outcomes for graduates and alumni? Are you exploring strategies that better align your program portfolio with the skills business and industry leaders say they need both for new hires and for upskilling current employees?  Recent employer data provides a clear signal that high-demand employees are ones with verified AI skills and practical experience. A 2025…

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Workforce Pell Grants: Primer and Update from Negotiated Rulemaking | Policy Matters (December 2025)

Major Updates Workforce Pell Grants for Short-Term Programs: A Primer and Update from Negotiated Rulemaking: Consensus Reached – What’s in the Draft Regulations We’ve developed a blog that provides a primer and overview of the recent negotiated rulemaking work on Workforce Pell Grants for Short-Term Programs, focusing on the first week of sessions held by…

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Workforce Pell Grants for Short-Term Programs: A Primer and Update from Negotiated Rulemaking: Consensus Reached – What’s in the Draft Regulations

What Online and Professional Continuing Higher Education Leaders Should Know In early December, the Department of Education kicked off negotiated rulemaking with the Accountability in Higher Education and Access through Demand-driven Workforce Pell (AHEAD) committee, focusing most of its efforts in the first week on new Workforce Pell regulations and loss of Pell eligibility as…

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The Resilient Local Network: How to Ditch the ‘Best Practice’ Blueprint for Adult Learner Success

The Replication Dilemma Today, higher education leaders face intense pressure: prove the value of credentials, raise attainment rates for adult learners, and do it all on shrinking budgets. We have access to high-leverage frameworks—like integrated student support or the guided pathways model—which identify proven principles for success often derived from successful regional or national initiatives.…

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UPCEA Welcomes New Board and Committee Members for 2026 Terms

WASHINGTON, December 12, 2025 – UPCEA, the online and professional education association, is pleased to announce the election of new officers and new directors to serve on the UPCEA Board of Directors. Elected in November, these individuals will assume their roles at the conclusion of the 2026 UPCEA Annual Conference in New Orleans, La. on…

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