Benchmark This!

Latest Trends Impacting Marketing and Higher Education
from Director of UPCEA's Center for Research and Strategy, Jim Fong

Escaping Gilligan’s Island: Lessons for Higher Education

As an older representative of Generation X, just six months shy of being able to say I am a Boomer, I enjoy watching classic television shows such as I Dream of Jeannie, The Brady Bunch or Gilligan’s Island. Many Millennials and certainly most Gen Z’ers are not aware of Gilligan’s Island nor should we expect them to be given their vast selection of viewing choices. For our younger readers, Gilligan’s Island was a late 1960’s sitcom of seven castaways from a ship called the Minnow: the Skipper and his mate, Gilligan; the Professor; millionaire Thurston Howell III and his wife; Ginger, a move star; and country girl Mary Anne[i]. There are many lessons that higher education can learn from Gilligan’s Island

1. The Professor was Often the Bearer of Bad News. He often addressed the health situation of the castaways or that a volcano was soon to blow up the island. For higher education in this case, the professor is the National Student Clearinghouse, telling us that higher education enrollments have declined again[ii] (see Figure 1), falling from 18.2 million in 2018 to 17.9 million in 2019 (1.3%). In 2011, enrollments stood at 20.1 million. Higher education has adapted slowly to worsening conditions despite fairly stable numbers of 18-year-olds and improving high school graduation rates[iii].

Figure 1

2. The Professor Was Usually the One to Analyze the Situation. He would say that Gilligan’s life was on the line, the island was sinking or that the temperature was changing. In this case, our economy is quickly changing. The retail market has moved to the cloud. The sharing economy has begun to mature with Uber, AirBnB and Rover being commonplace. Automation and artificial intelligence are entering our homes and workplaces. The professor, or in this case Emsi, would tell us that many new jobs are emerging, including cloud data engineer, data analytics specialist, cyber defense engineer, content management specialist, visual interaction designer and many more[iv]. In this new economy, Strada Education and UPCEA have identified evolving roles for those with a humanities or liberal arts background[v].

 

3. The Professor Always Had an Antidote or Good News. With every bad situation, the Professor would identify a solution, often a concoction or device that could save Gilligan’s or the Skipper’s life or stop the island from sinking. For higher education, new degrees and credentials are being created for a rapidly evolving economy. Institutions need to conduct research to customize their antidotes to their markets and problems. Not all situations are the same and every market differs. In the short run, there will be marketing, pricing, and new program or alternative credentialing solutions. One antidote could be the program or credential. As part of UPCEA’s Hallmarks of Excellence initiative, a recent survey (sponsored by MindEdge) showed[vi]:

a. About two-thirds of UPCEA’s membership offer a form of credential beyond the typical college degree. Of those that did not offer a form of alternative credentialing, most said that they planned to soon.

b. Of this group, just under one in five (19%) said that this credential replaces a typical college degree. Seventy-nine percent said that the credential would supplement a degree.

Alternative credentials could serve a major role in a new economy, helping to supplement existing credentials or as a full credential for a quickly changing job market.


4. Partnerships are Important
. The Howells often colluded together. Gilligan and the Skipper and Ginger with Mary Ann, despite their differences, often worked together. Ginger often donned a lab coat and glasses and worked with the Professor on a number of experiments. In a rapidly changing economy, higher education needs greater corporate and employer input and vice versa, although one might argue that the reliance on higher education has become less with greater investment in corporate training and MOOCs by employers. Higher education needs to bring employers to the table more proactively in the form of advisory committees, curriculum design and custom programming.

 

5. A Good Team is Needed to Get Off the Island. The creativity and risk-taking of Gilligan is needed but balanced by the good the decision making and analytics of the Professor. Like the Howells, the financial implications and investments need to be considered, although they had little value on the island. One could argue that Mary Ann was about common sense or values, while Ginger represented outer beauty or appearance. The two could symbolize the core values of the group or the marketing and advertising components of an institution. Despite the Skipper’s experience, he never clearly evolved as the true leader on Gilligan’s Island, and maybe that was the reason the castaways never left the island in the show’s three seasons. Good leadership is critical in a changing economy.

 

6. Change Your Processes to Improve Your Odds for Success: To be successful, one must be able to have processes that have discipline when needed and flexibility when required. The castaways had little. With every opportunity to escape the island, their ability to respond correctly often resulted in a misunderstanding or calamity of errors. Most recently, UPCEA and InsideTrack conducted a survey with current online students and staff at 25 institutions. They found that there was significant variability across many factors regarding student and staff expectations or assumptions, as well as communication preferences. The results of that study will be released at the UPCEA SOLA+R and Annual Conferences. Institutions must carefully examine their student- and inquirer-facing processes which may be legacy-based. For example, in 2018, UPCEA analyzed the online “Request for Information” forms of 20 institutions and found most to have significant flaws[vii], such as asking too many questions, questions that were irrelevant or asking questions that were not appropriate for the stage of inquiry.

 

7. Do Institutions of Higher Education Really Want to Get Off the Island? When the series ended, the castaways were never rescued.  Only until the producers made the Rescue from Gilligan’s Island movie did they escape (only to become marooned back on the island later). Some institutions would argue that life is happy and simple on their island, despite the world changing around them. The movie ultimately shows how they escape the island…seeing an urgency of surviving a tsunami. Ironically, it is through technology (a computer disc), that they are able to see the need to escape the island.

Higher education has a wonderful opportunity to become more engaged in a new economy. The creation of new jobs, economies and markets require more functionally-focused and adaptive employees. Employees need new skills and education and the degree is no longer the one shoe that fits. 

The old way of doing things keeps you on the island.

 

 

[i] Wikipedia

[ii] National Student Clearinghouse Research Center, Fall 2019 Current Term Enrollments, December 16, 2019

[iii] National Center for Education Statistics

[iv] EMSI, Emsi Released New Report: Top 10 Emerging Tech Jobs for 2020, December 17, 2019

[v] https://www.economicmodeling.com/2019/03/20/emsi-at-upcea/

[vi] UPCEA and Mindedge Survey on Alternative Credentials, December 2019

[vii] UPCEA Research conducted for MEMS 2018.

Jim Fong, UPCEA

Lead consultant Jim Fong, the founding director of UPCEA’s Center for Research and Strategy, has extensive background in marketing at Penn State, as well as experience in private industry. Jim brings a rich understanding of the dynamics driving today’s higher education leaders, providing research-driven strategy and positioning. Jim often presents at UPCEA’s regional and national conferences, sharing vital information with attendees.

Whether you need benchmarking studies, or market research for a new program, UPCEA Consulting is the right choice.

We know you. We know the challenges you face and we have the solutions you need. We speak your language and have been serving leaders like you for more than 100 years. UPCEA consultants are current or former continuing and online higher education professionals who are experts in the industry—put our expertise to work for you.


Data that tells your story.

Whether you need to assess the viability of a new program, find out how you stack up with the competition or would like a program portfolio review, we can assist with research and data that will help move your unit forward. Your decisions impact the quality of your operation, as well as the bottom line. We’ll provide data that does more than sit on a page—it’s data that tells the story.

The UPCEA Center for Research and Strategy offers a variety of custom research options through a variable pricing model.


Click here to learn more.

Other UPCEA Updates + Blogs

In Memoriam: Bruce Davis and Von Pittman

Bruce Davis (1954-2019) died in December 2019. Dr. Davis served as Vice Provost and Dean of Online & Continuing Education at Weber State University. He worked at Weber State for nearly 30 years, starting in 1990 as director for the center for business and economic development at the John B. Goddard School of Business and…

Read More

UPCEA Congratulates Members Recognized in the 2020 U.S. News & World Report Ranking of Best Online Bachelor’s Programs

All Top 10-ranked institutions are members of UPCEA WASHINGTON, D.C. (January 16, 2020) — UPCEA, the association for college and university leaders in professional, continuing, and online education, is pleased to congratulate the many UPCEA members recognized in the 2020 U.S. News & World Report Best Online Programs rankings. U.S. News rankings include more than…

Read More

Escaping Gilligan’s Island: Lessons for Higher Education

As an older representative of Generation X, just six months shy of being able to say I am a Boomer, I enjoy watching classic television shows such as I Dream of Jeannie, The Brady Bunch or Gilligan’s Island. Many Millennials and certainly most Gen Z’ers are not aware of Gilligan’s Island nor should we expect…

Read More

Where Competency-Based Education is Headed in 2020 and Beyond

By SmartBrief Editors This post is produced in partnership with UPCEA. Barbara Kopp Miller is at the forefront of competency-based approaches to education. As the Dean of University College in Toledo, Ohio, she leads one of the most progressive CBE programs in the nation. She sat down with UPCEA to share her thoughts on the…

Read More

Insight from a Dean: Never Stop Learning

By SmartBrief Editors This post is produced in partnership with UPCEA. Professional learning should never stop — even when leaders reach pinnacles of success. Dr. Jenni Murphy is the Dean of the College of Continuing Education at Sacramento State and has won many awards in her field. She shares some insight from her own professional…

Read More

UPCEA Encourages Passage of FUTURE Act

UPCEA joined with other organizations in a letter to the House and Senate to express our strong support for H.R.5363, the FUTURE Act. Following our letters, both the House and the Senate passed the bill, sending it to the President’s desk for signature. This much needed legislation addresses a few important issues. First, it would…

Read More

The Nation's Top Universities Choose UPCEA Consulting

Informed decisions. Ideas that work. The data you need. Trusted by the top universities in the nation.