Who is Driving Data Access and Usage? The Role of Tech and Data Teams

The role of information technology (IT) teams appears to be very different in higher education than it is in the business world. In business, CIOs and other managers of IT departments have made significant strides towards achieving strategic alignment. In higher education, however, it appears that professional, continuing, and online (PCO) education unit directors and IT managers speak a different language, and as a result, PCO directors are not able to take full advantage of data or technology when making decisions. To test this theory, UPCEA and TMMData gathered survey responses from PCO leaders and technology professionals in higher education to determine whether the relationship between the two groups is truly as poor as hypothesized.