There’s an issue with online higher education that has yet to be resolved. For learners to apply for federal student loans, and for institutions to receive these Title IV funds, online or distance programs must demonstrate “regular and substantive interaction” (RSI) between students and instructors. There’s just one issue in following this guideline. No policymaker has ever clearly defined RSI. Three groups—The University Professional and Continuing Education Association, the Online Learning Consortium, and the WICHE Cooperative for Educational Technologies—have teamed up to offer a series of policy recommendations, including guidelines for RSI.