UPCEA Updates

Your one-stop shop for the latest Association happenings, plus thoughts from the desk of CEO Bob Hansen.

Agile in Higher Ed Marketing

By UPCEA | January 26, 2022

The Agile methodology has been around for more than 20 years, spearheaded and most well-known in software development and tech circles.  However, the Agile methodology and various frameworks can be applied to almost any discipline.  At NC State Online, embracing Agile has completely transformed our marketing process and allowed us to take on more projects…

UPCEA and the University of Wisconsin–Madison to Partner on Distance Teaching & Learning (DT&L) Conferences

By UPCEA | January 12, 2022

Partnership brings UPCEA’s experience in online leadership and administration to UW–Madison’s highly valued annual DT&L conferences. WASHINGTON, D.C. and MADISON, WI (Jan. 12, 2022) – The University Professional and Continuing Education Association (UPCEA) and the University of Wisconsin–Madison (UW–Madison) announced today they will partner on UW–Madison’s annual Distance Teaching & Learning (DT&L) conferences in 2022…

Growing ‘maze’ of education credentials is confusing consumers, employers (The Washington Post)

By UPCEA | December 27, 2021

[…] There is, in fact, a “maze” of nearly a million unique education credentials in the United States, the nonprofit Credential Engine reports, including not only degrees but also badges, certificates, licenses, apprenticeships and industry certifications. More have popped up during the pandemic as career-switchers seek education and training. The result is confusion among employers…

In Memoriam: Gregory Milton

By UPCEA | December 17, 2021

A Program Planning and Implementation Network Tribute to Gregory Milton, Ph.D. It is with a heavy heart that we share the news that Greg Milton passed away last week. Greg Milton, Ph.D., was our colleague and friend and PPI’s former Chair (2018). Greg was instrumental to PPI for many years and helped the Network grow…

The 5 ways colleges can reverse trend of students stopping out (University Business)

By UPCEA | December 13, 2021

Senior administrators ranked persistence and retention as the No. 1 priority in supporting higher education students in a study conducted by American University and the Association of American Colleges and Universities this past spring. They understand well the challenges facing those who attend their institutions, including the COVID-19 pandemic’s impact. But there are a number of other…

Report: Who Stops Out of College and Why? (Inside Higher Ed)

By UPCEA | December 6, 2021

Students who stop out of college are disproportionately women, low income and working students, according to a new study by the University Professional and Continuing Education Association and StraighterLine, an online education provider. […] Jim Fong, chief research officer and director of the Center for Research and Strategy at UPCEA, said students will be greatly disadvantaged if…

Report: Who Stops Out of College and Why? (Inside Higher Ed)

By UPCEA | December 3, 2021

[…] Jim Fong, chief research officer and director of the Center for Research and Strategy at UPCEA, said students will be greatly disadvantaged if colleges fail to anticipate the hurdles that cause them to leave. “Given the pandemic and the evolution of a new economy, one that relies on automation and information, students will be…

What I Wish I Knew at the Time: Negotiating Agreements

What I Wish I Knew at the Time: Negotiating Agreements

By UPCEA | December 3, 2021

In the summer of 2021, UPCEA surveyed Institutional Representatives (IRs) and Chief Online Learning Officers (COLOs) in order to understand the issues senior leaders were wrestling with at their institutions. One of the topics found in survey responses had to do with working with service providers and vendors. The Council for Chief Online Learning Officers…

Other Blogs and News:

Honoring the Life and Legacy of Dr. James P. Pappas

UPCEA joins colleagues, friends, and the broader higher education community in mourning the passing of Dr. James P. Pappas, who dedicated his career to advancing the reach, relevance, and impact of online, professional and continuing education. Dr. Pappas, a former President of UPCEA, was the 1999 Walton S. Bittner Service Citation Award recipient and 2006…

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What Higher Education Leaders Can Learn from NGA’s Intersectional Policy Lab

In late August, I had the opportunity to join the National Governors Association’s Intersectional Policy Lab on Non-Degree Credentials and Skills-Based Practices in Minneapolis. This first in-person gathering of NGA’s Data and Non-Degree Credential Learning Community and Skills in the States Community of Practice brought together state leaders, researchers, foundations, and employers for two days…

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AI Payoff vs. the Web: What It Means for Higher Ed

When the New York Times ran a piece in August pointing out that companies are throwing billions into AI with little to show for it, I had déjà vu. It took me right back to the late 1990s, when everyone thought the web would change everything overnight. It did change everything—but not before years of…

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Justice Department Threatens College Funding Over DEI Policies; Administration Requests Detailed Admissions Data | Policy Matters (August 2025)

Major Updates Justice Department Threatens College Funding Over DEI Policies; Administration Requests Detailed Admissions Data The U.S. Department of Justice has issued guidance warning that colleges and other federally funded institutions could lose federal support if they continue certain diversity, equity and inclusion (DEI) practices. The DOJ’s new memo flags a sweeping range of campus…

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Expanding Institutional Capacity for Credential Innovation through Business and Community Partnerships

Higher education is rapidly changing. The 2025-26 academic year will be the first in which the number of fully online undergraduates surpass those who are fully residential.1 In particular, interest and innovation in workforce-related programming and credentials continue to surge, with this market emerging as one of the fastest growing in higher education. Two-thirds of…

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UPCEA’s 2025 Online Education Benchmarking Report Provides Vital Data for University Leaders

Second annual study provides new KPI benchmarks around enrollments, finance, and budget, explores the impact of AI, and provides strategic recommendations for online leaders to thrive in these uncertain times.  WASHINGTON, D.C., ISSUED AUGUST 12, 2025…UPCEA, the online and professional education association, today announced the release of a new research report, “Benchmarking Online Enterprises: Insights…

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