Online: Trending Now

Unique biweekly insights and news review
from Ray Schroeder, Senior Fellow at UPCEA

The Promise of Personalized Learning, Enabled by AI

A centuries-old challenge for teachers has been how to adapt learning materials and presentations to meet the varied backgrounds and abilities of students. Emerging technologies, Ray Schroeder writes, can help meet students where they are and customize learning for them.

From introductory gen-ed classes to advanced graduate seminars, wherever classes online or on campus include more than a couple of students, we have struggled with finding ways to assure that all students are given personalized attention to meet their learning needs.

This has led to differentiated learning models in which students are presented materials based on assessments conducted prior to the class. But that approach too often fails to adapt to progress during the semester and misses opportunities for exchanges and synergies among all learners. It is also most practical only when there are enough classes to support multiple sections at the differentiated levels or multiple groups within a single class.

As expert systems and AI technologies have developed, the promise of personalized learning is now being tested. Matthew Lynch, the “Tech Edvocate,” describes one model:

  • First, learning is guided by the interests of the student. Teachers will guide students to select materials, projects and products that reflect student interests.
  • Second, students have more choice in virtually every aspect of the process, including where, when and how they learn the material.
  • Third, teachers take on the role of coaches instead of the role of information purveyors.
  • Fourth, the pace is determined by the learning process of the student.
  • Fifth, ed-tech tools are used to manage the multiplicity of learning experiences.

This model utilizes best practices in engaging the learners in class design and adopting materials tied to interests of students. It acknowledges different learning preferences of students. And it uses adaptive learning to accommodate the pace of the students. Managing the adaptive release and assessment utilizes smart technologies.

Georgia Tech’s Commission on Creating the Next in Education notes that:

Based on the successes of these preliminary experiments, the Commission recommends pilot projects on appropriate adaptive learning platforms that could be customized by faculty who would insert the topical content. Some of these experiments may include interactive books and interactive videos, as well as AI agents like “Jill Watson” for many Georgia Tech classes, especially large, remedial, and/or online classes. Some of these adaptive learning platforms can also be transferred to K-12 education as well as many graduate classes (both online and in-person). Pedagogical experiments might be considered that examine where and how this personalized learning is effective. Besides being an integral part of a course, personalized learning modules can be used to support students of varying backgrounds and abilities, or to streamline a curriculum.

We are on the cusp of a new era in which learning is personalized to the needs and interests of the students. With the advent of the lifelong, 60-year learner, we will see more heutagogical approaches to meet the expectations of the self-determined adult learner.

These will require that the learner is adept at designing the learning goals and outcomes. The faculty member will help to guide the learner to relevant resources and suggest paths to reach the desired outcomes.

This may be a far different approach from the standardized lockstep chapter by chapter, weekly quiz and objective final exam of years gone by.

How are you preparing faculty members and students to make the transition to personalized learning? Have you seen expectations shifting from pedagogical approaches to heutagogical practices?

Perhaps this is worthy of a department-wide or college-wide discussion at your institution.

This article was first posted February 6th in Inside Higher Ed’s Inside Digital Learning. 

A man (Ray Schroeder) is dressed in a suit with a blue tie and wearing glasses.

Ray Schroeder is Professor Emeritus, Associate Vice Chancellor for Online Learning at the University of Illinois Springfield (UIS) and Senior Fellow at UPCEA. Each year, Ray publishes and presents nationally on emerging topics in online and technology-enhanced learning. Ray’s social media publications daily reach more than 12,000 professionals. He is the inaugural recipient of the A. Frank Mayadas Online Leadership Award, recipient of the University of Illinois Distinguished Service Award, the United States Distance Learning Association Hall of Fame Award, and the American Journal of Distance Education/University of Wisconsin Wedemeyer Excellence in Distance Education Award 2016.

Other UPCEA Updates + Blogs

International Student Visa Review Resumes, Social Media Vetting Instituted | Policy Matters (June 2025)

Major Updates Trump Administration Resumes Embassy Review on Student Visas, Implements Social Media Vetting Requirements The Trump Administration has lifted its pause on F‑, M‑, and J‑visa processing but simultaneously unleashed sweeping new social-media vetting requirements: all international student applicants must now make their Facebook, X, Instagram and other accounts public for consular review, with…

Read More

UPCEA Announces Updates to Board of Directors

June 25, 2025 – WASHINGTON — UPCEA, the online and professional education association, announces recent updates to its Board of Directors, effective immediately. Susan Seal, Ph.D., Dean of the College of Professional and Continuing Studies at Mississippi State University, has been appointed to serve as a Director At-Large, filling the remainder of the 2025–2026 term…

Read More

Results of Global Lifelong Learning Study Released

UPCEA supported the Universities Association for Lifelong Learning (UALL)’s comprehensive global study. WASHINGTON (June 18, 2025) – UPCEA, the online and professional education association, today announced the release of an international study, “Making lifelong learning central to university strategy,” conducted by the Universities Association for Lifelong Learning (UALL) and CarringtonCrisp.  UPCEA (alongside EUCEN) is proud…

Read More

New Book Offers Strategic Blueprint for the Decade of the Chief Online Learning Officer

UPCEA and Routledge Publish Landmark Guide to Elevating Online Education Leadership WASHINGTON (June 17, 2025) – UPCEA, the online and professional education association, proudly announces the release of The Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education (co-published with Routledge). This essential new volume, co-edited by two of the…

Read More

Navigating Political Headwinds: Online and Professional Continuing Education Units Support of International Enrollment Efforts

Colleges and universities committed to high-quality teaching and research are navigating a growing set of challenges in attracting and supporting international students. The presence of international students on our U.S. campuses enriches the academic environment, fosters global perspectives, and enhances the cultural competency of the campus communities. These learners often pursue STEM disciplines, contributing significantly…

Read More

Celebrating the life of Dr. Pamela Wimbush

It is with a heavy heart that we must inform you of the passing of one of our own. Dr. Pamela Wimbush, a friend, mentor, colleague, and member of the UPCEA’s Board of Directors passed away Tuesday. She will be missed, most acutely by her family and the dear friends she has all over the…

Read More

Whether you need benchmarking studies, or market research for a new program, UPCEA Consulting is the right choice.

We know you. We know the challenges you face and we have the solutions you need. We speak your language and have been serving leaders like you for more than 100 years. UPCEA consultants are current or former continuing and online higher education professionals who are experts in the industry—put our expertise to work for you.


UPCEA is dedicated to advancing quality online learning at the institutional level. UPCEA is uniquely focused on excellence at the highest levels – leadership, administration, strategy – applying a macro lens to the online teaching and learning enterprise. Its engaged members include the stewards of online learning at most of the leading universities in the nation.

We offers a variety of custom research options through a variable pricing model.


Click here to learn more.

The Nation's Top Universities Choose UPCEA Consulting

Informed decisions. Ideas that work. The data you need. Trusted by the top universities in the nation.