Past Webinars + Recordings

All past webinar recordings are available to UPCEA members. Occasional recordings will be made open to all at the discretion of the panelist(s). Interested in membership or unsure if your institution is already an UPCEA member? Learn more about membership. To see our current roster of webinars, visit the events page. This page contains the most recent UPCEA webinars, to access historical webinar recordings, click here to access all recordings.

The Power of Insight: Discover UPCEA Research & Consulting from Our Experts and Members
Originally held September 18, 2024 from 3:00-4:00 PM ET
Think you know UPCEA Research & Consulting? Think again! Beyond our renowned benchmarking research, UPCEA Research & Consulting (URC) offers a comprehensive suite of services designed to elevate your institution. Join us for an exclusive webinar where we explore the full spectrum of support available from our team of experts. Plus, hear firsthand accounts from UPCEA members on how URC has transformed their institutional projects. Don’t miss this opportunity to learn, connect, and enhance your institution's success!

Click here to view the webinar recording.
(OPEN TO PUBLIC/NON-MEMBERS TO VIEW)

 


ROI Insights: Connecting ROI to Program Development

Originally held August 13, 2024 | Hosted by the Business & Operations Network
In this UPCEA webinar, we delve into the crucial topic of return on investment (ROI) in program development for online and professional education. Whether you're an educator, administrator, or involved in educational program management, understanding and optimizing ROI is essential. We will explore proven strategies and best practices for measuring, enhancing, and communicating ROI effectively. Discover how to align educational goals with financial outcomes, identify key metrics for evaluation, and leverage data-driven insights to drive decision-making. By the end of this session, you will gain practical insights into improving ROI in your educational initiatives, enhancing program sustainability, and demonstrating the tangible value of online and professional education efforts to stakeholders. Don't miss out on this opportunity to unlock new avenues of growth and success in your educational programs!

Key Takeaways:

  • Strategies for aligning educational goals with financial outcomes.
  • Best practices for measuring and enhancing ROI in continuing education.
  • How to effectively communicate ROI to stakeholders.
  • Practical tips for leveraging data-driven insights for decision-making.

Join us and empower your online and professional education initiatives with actionable insights that drive measurable results!

Panelists:

  • Marie Martin, UCR Extension
  • Eric Latham, UCR Extension
  • Fanis Tsoulouhas, UC Merced

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


2024 State of Credentialing Webinar

Originally held July 23, 2024 | Hosted by Inside Track

Across nearly every facet of learning — from higher ed to professional and product certification to workforce development — credentialing is gaining momentum. However, even with the market momentum, credential issuers are under increasing pressure to demonstrate the value and relevance of their credentials to stakeholders. And with seemingly endless options, how do programs differentiate from one another for learners’ time and investment?

During this webinar, you will:

  • Discover new 2024 State of Credentialing survey data from 1,000+ learners and 200 education and training leaders, uncovering what learners want from courses and what the most successful credential issuers do differently to grow their programs
  • Hear from some of the best credentialing leaders from George Washington University, Snowflake, and Accredible as they discuss the report findings and what it means for programs moving forward
  • Be able to future-proof your program strategy with data-driven and actionable recommendations to boost awareness, enrollment, and revenue

Panelists:

  • Holly Zanville - The George Washington University
  • Tara Miller - Snowflake
  • Danny King - Accredible
  • Rochelle Ramirez - Accredible

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Empowering Teams, Transforming Outcomes: A live discussion on strengthening in-house student support

Originally held June 11, 2024 | Hosted by Inside Track
Recently, InsideTrack released a comprehensive playbook all about empowering institutions to build sustainable, holistic in-house student support capacity, titled “Empowering Teams, Transforming Outcomes.” Now, staff members from three colleges featured in the report are convening to share how they have approached the essential elements of building their own in-house coaching programs.

Join leaders from California State University Bakersfield, Loyola University New Orleans, and Austin Community College for an informational session and Q&A led and moderated by InsideTrack’s head of Learning & Development, Megan Breiseth. It’s an hour of insights you won’t want to miss.

Panelists:

  • Corina Caraccioli, Ph.D., Loyola University New Orleans
  • Hilda Gartzke, M.Ed., Austin Community College
  • Danielle “Dani” Solano, Ph.D., California State University, Bakersfield
  • Megan Breiseth, InsideTrack

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Using AI to Help Instructors Implement a Course Template

Originally held June 4, 2024 | Hosted by Harmonize Learning
Abbie -> ChatGPT: Hey friend. Can you help me write a 200 word conference proposal about how the university I work as it working on integrating AI into our workflow despite some cultural pushback? So far we’ve developed a draft of an AI prompt guide to help faculty build content for their courses, and we’re piloting a tool called Harmonize that can help faculty write engaging Discussion prompts, create learning objectives, and even create rubrics for Discussions or other assignments. Eventually, we’d like to create a GPT for our department, the center for teaching and learning excellence, but we’re not quite there yet.

Chat GPT -> Abbie : Certainly! Here’s a draft proposal:

Abbie -> The World: 10 minutes of editing the results lead to this proposal so join us to see how your instructors could benefit in similar ways!

Speakers:

  • Abbie Stowell, Lincoln Memorial University
  • Marcus Popetz, Harmonize Learning

Moderator:

  • Chris Edwards, Kanahoma

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Strategic AI Integration in Higher Education: Advancing Online Learning
Originally held April 25, 2024
Hosted by Anthology
In partnership with UPCEA, join us for an in-depth exploration of advanced AI strategies in education, led by Anthology’s Chief Product Officer Nicolaas Matthjis and members from the Academic Innovation team at Anthology. This webinar will delve into sophisticated AI tools and collaborative efforts between academia and technology leaders, aimed at enriching online learning environments and overcoming the unique challenges faced by Chief Online Learning Officers.
During this webinar you will learn:
  • Advanced strategies for integrating AI in online learning platforms, enhancing both teaching effectiveness and student engagement.
  • Insights into the collaborative development of AI technologies with industry leaders and their impact on educational outcomes.
  • Future directions for AI in higher education, including ethical considerations, scalability, and customization to meet diverse learning needs.

Speakers:

  • Nicolaas Matthijs, Chief Product Officer, Anthology
  • Cole Galyon, Global VP for Academic Innovation, Anthology

Moderator:

  • Justin Louder, AVP for Academic Innovation, Anthology

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


How McGraw Hill is Helping Students Turn Skills into Career Outcomes
Originally held April 27, 2024
Hosted by McGraw Hill
According to a recent survey, 95% of employers said a résumé listing microcredentials benefited the candidate, and more than 73% reported hires with alternative credentials helped their organization fill an existing skill gap and improved the quality of their workforce.Even with this market momentum, however, educational institutions and training programs must ensure that they’re not only issuing digital credentials that validate learner skills, but also lead to meaningful career outcomes. Those who do it best will enhance the value and relevance of their credentials and grow their programs in the process.In this panel discussion, we’ll discuss how the education leaders at McGraw Hill used learning pathways and issued over 1 million digital badges to guide students to competency through their online training and assessment platform, SIMnet. We’ll also hear from Penn State University Professor Frank Sorokach and current student Michael DeWolfe about how skill development is leading to career success. After this webinar attendees will gain deeper understanding of:

  • How to encourage continuous learning
  • Proven methods of building skill-based pathways to career success
  • Ways institutions can attract more learners with digital credentials

Speakers:

  • Frank Sorokach - Penn State University 
  • Rochelle Ramirez - Accredible
  • Bob Nisbet - SIMnet

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Tailoring Education: The Future of Customized Lifelong Learning
Originally held April 11, 2024
Hosted by Noodle
The George Washington University - College of Professional Studies Dean for Academic Affairs Dr. Tobias Greiff, Director of Academic Programs Cody House and Noodle Vice President of Partnership Development for Technology Solutions Regina Law will offer real-world examples of successful customized learning paths, the benefits and impacts of those learning paths, and implementation strategies you can use.

 

Speakers:

  • Dr. Tobias Greiff, The George Washington University
  • Regina Law, Noodle
  • Cody House, Noodle

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Helping Californians Return to College to Finish Their Degrees
Originally held March 14, 2024
Hosted by the UPCEA Alternative Credentials Network
Two initiatives, California Reconnect and The UCR Degree Completion Program both aim to support the return of former California students back to college for the successful completion of degrees and credentials. In this webinar, representatives of these initiatives will share their goals and approaches to this important work, as well as early wins, lessons and insights.

Panelists:

  • Kai Drekmeier, Chief Development Officer and Cofounder, InsideTrack
  • Marie C. Martin, PhD, Associate Dean, Academic Affairs, Director of Academic Quality, Integrity, and Assessment, Director of Degree Completion Programs, UC Riverside, University Extension and Professional Studies

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


The Perception of Employers on Workforce Development through Alternative Credentials
Originally held March 6, 2024
Hosted by the UPCEA Alternative Credentials Network
Join us as we explore the evolving landscape of employment and how alternative credentials are reshaping the qualifications that employers consider when hiring. As traditional degrees are increasingly supplemented or even replaced by micro-credentials, certifications, badges, and other forms of skill validation, this webinar seeks to address key questions and topics, including employer perspective, skill-based training, and the relationship between higher education and employer.

Panelists:

  • Julia Nitschke, Lightcast
  • Jim Fong, UPCEA

Moderator:

  • Chris Edwards, Kanahoma

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Unveiling the Employer’s View: An Employer-Centric Approach to Higher Education Partnerships
Originally held March 5, 2024
Hosted by Collegis Education
Collegis Education and UPCEA are hosting a webinar covering our recent joint research survey that highlights employers’ perceptions of partnering with four-year higher ed institutions on professional development programs and alternative credentials.Attend the webinar where our experts will review the research and dive into the insights that include:

  • How employers view working with higher ed
  • Why current employer partners plan to continue their higher ed partnerships
  • How employer partnerships have changed from last year’s report
  • The best strategies to secure partnerships

 

Presenters:

  • Jim Fong, Chief Research Officer, UPCEA
  • Tracy Chapman, Ph.D., Chief Academic Officer, Collegis Education

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Navigating Regulatory Changes in Higher Education
Originally held February 21, 2024
Hosted by the UPCEA Policy Committee + Online Administration Network
Join us for a session focusing on the latest regulatory changes impacting online and professional continuing education taking effect July 1, 2024. This event will address key areas such as licensure notifications, financial responsibility standards, administrative capability, certification processes, and updated gainful employment guidelines. A quick update on current U.S. Department of Education negotiated rulemaking sessions focused on state authorization, distance education, and accreditation, as well as consideration of the regulatory landscape generally, will also be provided. The target audience for the webinar: academic leaders, administrators, and legal and compliance officers. The information offered will allow institutions to prepare for significant regulatory changes that will impact online education.


Facilitators:
  • Ricky LaFosse, University of Michigan
  • David Lawrence-Lupton, University of Michigan

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


Webinar | Brown V. Board of Education: Progress or merely ‘peaceful litigation’?

Originally held February 14, 2024. Hosted by the UPCEA Diversity and Inclusive Excellence Committee

While the Brown decision (1957) was a landmark ruling in civil rights, many would argue its goals remain unfulfilled. Join the D&I Committee for a virtual fireside chat that will dig deep into Derrick Bell’s work and explore his 2005 book, Silent Covenants: Brown v. Board of Education and the Unfulfilled Hopes for Racial Reform with the goal of framing DEI work in postsecondary education through the lens of racial reform.

Panelists: 

  • Elizabeth McDuffie, J.D., Retired Attorney
  • Nilajah Nyasuma Sims, Executive Director for the Center for Continuing and Professional Studies at Morgan State University 
  • Jacqueline Roebuck Sakho, Assistant Professor of Educational Leadership in the Department of Leadership Studies & Adult Education, College of Education, North Carolina Agricultural & Technical State University
  • Arwin Smallwood, Chair of the Department of History and Political Science and History Professor, North Carolina Agricultural & Technical State University

Moderators: 

  • Jazz Jackson, Thomas Edison State University
  • McCeil Johnson, University of Phoenix

Resources:

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


Professional, Continuing and Online Education in Canada: Innovation, Opportunities and Supports
Originally held December 4, 2023

Hosted by the UPCEA International Network in collaboration with RECLA
Join us for a conversation about PCO education in Canada. We’ll explore the type of offerings nested within universities and the innovations derived from our collective experience during the COVID-19 pandemic. We’ll also discuss the supports that are available to international students and newcomers, ranging from educational credential assessments and language learning to accessibility and mental health wrap-around services. Finally, we’ll close with the opportunities for sectoral growth and lessons we can share with other Universities in attendance. Note that this webinar was offered in Spanish (with English subtitles) in collaboration with RECLA, the continuing education network for Latin America and Europe.

Speakers:

  • Megan Moriarty, University of California, Irvine
  • Juan Mavo Navarro, University of Toronto
  • Nadia Loera Garcia, Tecnológico de Monterrey
  • Catalina Rodriguez, RECLA
Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 

Professional, Continuing, Online Enterprises: Identity Crisis or Opportunity to Shine?
Originally held November 8, 2023 
Hosted by UPCEA Research and Consulting
How can UPCEA’s members convey their value in their home universities and secure the freedom and resources to have even greater impact? This interactive session will discuss the vast landscape of possible models and organizational structures, and ways of demonstrating our relevance for university solutions. How can we best highlight the importance of our PCO units? Join our interactive discussion with key leaders to explore this in the upcoming webinar.

Facilitators:
  • Jay Halfond, Vice President, Institutional Planning, UPCEA
  • Aaron Brower, Strategic Advisor, UPCEA
  • Stacy Chiaramonte, Senior Vice President, Strategy and Operations for UPCEA Research and Consulting
  • Bruce Etter, Senior Director of Research & Consulting
Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

Updates on Prison Education Initiatives in Professional, Continuing and Online Education
Originally held October 17, 2023 | 2:00-3:00 PM ET
Hosted by the Community and Economic Engagement Network

This webinar will provide updates to developments related to reaching students in prison, the application and approval process for grants, and an update on UPCEA prison education efforts that may be models for new and existing programs. As the Second Chance Pell Experiment winds down and access to funding increases, navigating prison education continues to be a challenging area for many institutions. With funding being more readily available for students in state and federal prisons, local jails and detention centers through the traditional Pell Grant process, institutions have greater opportunities to serve this market, access new funds and better address their outreach/societal missions. However, differences between policy of our state systems and access and implementation of programs continues to be a challenge for many.

  • Kevin Windhauser, Director, Washington University Prison Education Project
  • Jim Fong, Chief Research Officer, UPCEA

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


Diversity Fatigue: Navigating DE&I After the Affirmative Action SCOTUS Ruling

Originally held October 10, 2023 | 3:00-4:00 PM ET
Hosted by the UPCEA Diversity and Inclusive Excellence Committee

As institutional leaders digest the Supreme Court’s ruling on Affirmative Action, many PCO practitioners are trying to chart a DE&I course in compliance with the ruling as well as new state laws and statutes governing this work. “Diversity Fatigue” was once focused on the stress of diversifying a workforce via hiring. Now, the concept of diversity fatigue encompasses the feelings of distress postsecondary leaders might feel when their institution’s commitment to DE&I may not match their own personal commitment. Join us for this panel discussion on navigating this new world of DE&I.

Panelists:

  • Shino John, Associate Vice President, Strategic Growth – Division of Continuing Studies, Rutgers University
  • Jacqueline Roebuck Sakho, Ed.D., Assistant Professor of Educational Leadership in the department of Leadership Studies & Adult Education, College of Education, North Carolina Agricultural & Technical State University
  • Kimberly Underwood, Ph.D., University Research Chair for the Center for Workplace Diversity and Inclusion Research, University of Phoenix

Moderators: 

  • Jazz Jackson, Ed.D., Vice Provost and Chief Student Success, Equity and Inclusion Officer, Thomas Edison State University
  • McCeil Johnson, J.D., Vice President, Accreditation and Regulatory Compliance, Accreditation Liaison Officer, University of Phoenix

Resources

Corrigan, J. (2023, February 9). DEI leaders are burning out from diversity fatigue: here’s how to survive. HRD America. Retrieved from https://www.hcamag.com/us/specialization/reward-recognition/dei-leaders-are-burning-out-from-diversity-fatigue-heres-how-to-survive/43572.

Smith, J. L., McPartlan, P., Poe, J., & Thoman, D. B. (2021). Diversity fatigue: A survey for measuring attitudes towards diversity enhancing efforts in academia. Cultural Diversity and Ethnic Minority Psychology27(4), 659–674. https://doi.org/10.1037/cdp0000406.

Lam, M. (2018, September 23). Diversity fatigue is real. The Chronicle of Higher Education. Retrieved from https://www.chronicle.com/article/diversity-fatigue-is-real/.

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


Fostering Connection for Sustainable Online Student Success
Originally held September 21, 2023

Hosted by Mentor Collective and University of Arizona Online

Fostering a strong community amid online learning is not only critical to holistic student success…for leaders of online institutions, it's a competitive differentiator. In many ways, technology has allowed greater access to postsecondary education for working professionals, neurodivergent learners, caregivers, and more. However, with this virtual divide comes a potential lack of connection with the institution, peers, and support resources, which studies have shown to be detrimental to persistence.

Peer mentorship offers a solution. When learners connect with peers with similar experiences or backgrounds, it builds trust, leading to action that enhances the effectiveness of all student support services—increasing awareness, breaking down access barriers, and boosting sense of belonging.

Join Arizona Online leaders to discuss how guaranteeing access to a trained and relevant peer mentor across their entire undergraduate and graduate population has kickstarted Arizona Online's goal to triple enrollment, maintain academic rigor, and offer personalized support to students that meet their needs at the moment.

We're delighted to welcome Arizona Online leaders:

  • Caleb Simmons, Ph.D., Executive Director, Arizona Online
  • Carmin Chan, Ph.D., Senior Director, Online Student Success Initiatives, Arizona Online
  • Heidi Creel, Senior Success Coach, Arizona Online

 

Webinar recording coming soon.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


Navigating the Shifting DEI Tides: Key Policy and Judicial Developments in Higher Education
Originally held August 16, 2023

Join us for an engaging webinar that delves into the significant policy and judicial changes shaping diversity, equity, and inclusion (DEI) in higher education. This session will explore the Supreme Court's recent decision on affirmative action, shed light on states' legislation concerning DEI initiatives, and provide invaluable insights into the evolving landscape of DEI programming at educational institutions. From administrators to faculty, this webinar will equip you with the knowledge and considerations necessary to navigate these changes effectively. Discover the latest developments, gain practical strategies, and foster inclusive learning environments while considering legal compliance. Presenter:

  • Ishan Bhabha, Partner, Jenner & Block LLP

Moderator: Jordan DiMaggio, UPCEA

 

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


The Future of Online Education is All About Relationships

Originally held June 20, 2023

Hosted by InSpace

Educators from all over joined us for an exciting conversation about the future of online education—a future with more options for students, less drudgery for faculty and staff, and more opportunities to build the transformational relationships and human skills we’ll need to thrive in the jobs of tomorrow.

Enjoy a pivotal conversation with Southern New Hampshire University President Paul LeBlanc, InSpace CEO Narine Hall, and moderator/education thought leader, Michael Horn, about building thriving and supportive virtual campuses.

Speakers:

  • Paul LeBlanc, President, Southern New Hampshire University
  • Narine Hall, CEO, InSpace

Moderator:

  • Michael Horn, Education Thought Leader

Click here to view the webinar recording.
(OPEN TO PUBLIC/NON-MEMBERS TO VIEW)

 


Change (Management) is Inevitable. Growth is Optional
Originally held May 10, 2023

Hosted by the Business & Operations Network
Join the Business & Operations Network as it hosts Dr. Vickie Cook, Vice Chancellor for Enrollment and Retention Management and a Research Professor in the College of Education at the University of Illinois Springfield. Dr. Cook will present on the vital role change management plays in navigating the higher ed landscape. She will explore how to implement lasting change through a variety of tactics, including mapping change using realistic short term and long term goals, establishing and maintaining buy-in for both internal and external stakeholders, and iterating with an eye toward continuous improvement to optimize organizational impact.

Speaker:

  • Vickie Cook, University of Illinois Springfield

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


UPCEA Higher Ed SEO Research Study

Originally held April 27, 2023
Hosted by Search Influence
Join us for a discussion of the latest findings from UPCEA Research and Consulting led by UPCEA Chief Research Officer Jim Fong, Senior Director of Research and Consulting Bruce Etter, and UPCEA Platinum Partner Search Influence.
You’ll walk away with:
  • The most significant findings from the research study
  • An understanding of the study’s implications on recruitment strategies
  • Recommendations for leveraging this critical opportunity to drive more students to your programs
Facilitators:
  • Jim Fong, Chief Research Officer, UPCEA
  • Bruce Etter, Senior Director of Research and Consulting, UPCEA
  • Will Scott, Co-Owner & Chief Executive Officer, Search Influence
  • Paula French, Director of Sales & Marketing, Search Influence


Click here to view the webinar recording.
(OPEN TO PUBLIC/NON-MEMBERS TO VIEW)

 


Using ROI for Strategic Planning of Online Education: Special Cases and Considerations

Originally held April 6, 2023

This webinar examines newer initiatives within the field of online learning in which determining ROI is still more of an art than a science. In the face of a recession, state budget cuts, and decreasing enrollments, the potential to generate revenue becomes a key driver in whether a program will succeed or fail. Key factors in identifying and defending the ROI of newer and often intangible investments, such as accreditation and competency-based education, will be highlighted.

Facilitators:

  • Leah Mathews, Executive Director, Distance Education Accrediting Commission
  • Lisa McIntyre-Hyte, Vice President of Learning Innovation, Guild Education
  • Holly Zanville, Research Professor and Co-Director, Program Skills, Credentials and Workforce Policy, George Washington University

 

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


Using ROI for Strategic Planning of Online Education: Constituents and Players | Constituents and Players

Originally held March 2, 2023 

In the past, online professionals in higher education were considered secondary, or bench players on a college’s administrative team. This is no longer the case. They have become equal partners in developing institutional strategy as it relates to online ROI, and that new clout is giving them the freedom and the flexibility to experiment with innovative ideas. These new ideas incorporate inclusivity, diversity, and equity from institutional stakeholders to the communities served. This webinar focuses on the influence of previously overlooked constituents and players and their increasingly significant role in affecting the ROI of online programs.

Facilitators:

  • Rod Hewlett, Educator and Author
  • Cindy Rowland, Founder and Executive Director of WebAIM and the National Center on Disability and Access to Education
  • Barry Sugarman, Vice President, Curriculum Design and Learning Solutions, UMGC Ventures

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


The Effect of Employer Understanding and Engagement on Non-Degree Credentials

Originally held March 1, 2023 

Hosted by Collegis Education

Join Collegis Education and UPCEA for this webinar on our recent joint research highlighting employer perception and use of non-degree and alternative credentials in today’s workforce. As higher education continues to evolve, many employers are beginning to consider the relevance and use of alternative or non-degree credentials in their organizations. However, whether such credentials should act as a replacement for or supplement traditional four-year degrees is often met with differing opinions. Despite conflicting views, many employers who recognize the value of alternative credentials are often concerned with their quality and overall validity. Register today to learn how employers perceive non-degree and alternative credentials, and how your institution can best present the value of these credentials.

Speakers:

  • Jim Fong, UPCEA
  • Tracy Chapman, Collegis Education

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


Answering the Needs of Adult Learners with Credit for Prior Learning and Noncredit to Credit Pathways: Two Case Studies

Originally held February 22, 2023

Hosted by the Program Planning and Implementation Network

Credit for prior learning can play an important part in higher education’s DEI strategies, especially with rising costs for students. Adult learners interested in upskilling and increasing their career mobility can use their noncredit learning and other professional experiences toward a degree, making a degree more affordable and more flexible. CPL uses various methods to evaluate learning that’s outside of the traditional academic environment, including noncredit programming, exams, portfolios, and individualized assessments. In this webinar, William Paterson University and Morgan State University will share the strategy, implementation, and impact of their successful programs that support adult learners in earning their degrees and leveraging their prior experiences. Please join us!

Panelists:

  • Nicole Westrick, Morgan State University
  • Johanna Prado, William Paterson University

Moderators:

  • Karen Haberfeld, University of Washington
  • Vanessa Williams, Rutgers Law School

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


Using ROI for Strategic Planning of Online Education: Strategy and Tactics

Originally held February 2, 2023

ROI as a concept lives between the institutional mission and operational plans. Historically, it has been all but overlooked in discussions about the institution’s strategic direction and the pathway to successful outcomes. Too many strategic plans do not artfully articulate ROI as integral to the strategic planning process, particularly where it involves an analysis of online education. Depending on what types of return institutions seek from the investment made in developing online programming, a variety of tactics can be employed to improve ROI. This webinar explores the dimensions of ROI in terms of online programming and strategic planning measurement and examines various best practices colleges and universities can institutionalize to set goals and identify benchmarks for increasing and measuring payback.

Presenters:

  • David Schejbal, President, Excelsior University
  • Laurie Hillstock, Owner and Chief Executive Officer, Hillstock & Associates
  • Marie Cini, Provost and CAO, University of the People

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


Micro and Digital Credentials in the Global Landscape: Thinking Beyond Borders

Originally held February 1, 2023

The growing demand for micro-credentials and digital technologies that capture, recognize and validate learning outcomes accelerated during the pandemic. These innovations are here to stay and will define the trajectory of how internationalization meets career-oriented priorities in higher education.

Presenters:

  • Breeda McGrath, The Chicago School of Professional Psychology
  • Moderator: Margaret Cook, StudyPortals

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


Online Program Management (OPM) Considerations

Originally held December 14, 2022

Hosted by the Online Administration Network

Online Program Managers (OPMs) are multi-billion dollar companies representing one way that institutions are addressing this financial pressure. OPMs represent outsourced providers that simultaneously remain a mystery and arouse passion with many institutions. This session presents research related to institutional satisfaction with OPMs. The session will also discuss regulatory considerations for leaders at institutions who may be considering engaging an OPM in the near future.

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


Attracting & Serving the Growing Some College No Credential Population

Hosted by EducationDynamics
This year's Higher Ed Landscape Report revealed that the number of people classified as "Some College No Credential" has experienced significant growth in the past few years. Rather than viewing these as lost students, there is an opportunity to treat them as an important group of potential students. The life, values, and motivations of a majority of modern students look nothing like that of an average student from 30 years ago. These students require a different path – one that is designed to fit their needs and address their objectives.
Join EDDY and UPCEA for a conversation on the new landscape in higher ed and addressing Some College, No Credential students in 2023.
In this webinar, you'll learn:

  • The economic landscape and the correlation between the unemployment rate, educational attainment, and more
  • The demographics of the "some college no credential" population
  • The reasons why "some college no credential" students drop out in the first place
  • The trends of online learning in higher education
  • The current job market and societal shifts in behavior and lifestyles
  • The shifts and changes in overall student enrollment
  • The long-term enrollment projections for 2023 and beyond
Presenters:
  • Katie Tomlinson, Sr. Director, Analytics and Business Intelligence, EducationDynamics
  • Jim Fong, Chief Research Officer & Founding Director, Center for Research and Strategy, UPCEA

Click here to view the webinar recording.
(OPEN TO PUBLIC/NON-MEMBERS TO VIEW)

 


A Compassionate Approach to Student Reenrollment
Originally held September 14, 2022

Hosted by MindMax

How do we address the growing population of adults with some college and no degree? What can you do for the students who have stopped out and left your institution? How can you get them back?
Cal State University Dominguez Hills developed a strategy to turn this issue into an opportunity. With a large population of students who had stopped out or dropped out, CSUDH undertook a dedicated effort to invite students to return. Within a year, the Once a Toro, Always a Toro initiative brought over 500 students back to CSUDH to complete their degree.
This webinar will highlight CSUDH’s journey to help you develop your own approach for student reenrollment.
You’ll learn:
1. How to create an integrated outreach model for your school
2. Tactics to successfully re-engage former students who have stopped out
3. Pitfalls to avoid when navigating a large enrollment system
Presenters:
  • Lee Maxey - Founder & CEO of MindMax
  • J. Kim McNutt - Dean, College of Professional and Continuing Education at CSUDH
  • Lynda Wilson - Associate Dean, College of Professional and Continuing Education at CSUDH

Click here to view the webinar recording.
(OPEN TO PUBLIC/NON-MEMBERS TO VIEW)

 


The Power and Potential of Alternative Credentials

Originally held June 23, 2022.

Hosted by the Presidents Forum

Alternatives to a college degree such as certificates and certifications can prepare learners for jobs without the same level of time and financial investment as a full degree program, which may be particularly helpful for busy adult learners juggling work, school and family commitments. At this convening, we will discuss best practices for institutions that are looking to implement or expand alternative credentials. We will also explore how providing new credential options can help institutions enroll and serve adult learners, working learners and prospective learners who may be skeptical of the value of higher education. The convening will begin with a roundtable discussion of existing research on and initiatives to support alternative credentials, followed by a panel of experts who will discuss the findings and offer their perspectives on the rise and potential of alternative credentials.

Click here to view the webinar recording.
(OPEN TO PUBLIC/NON-MEMBERS TO VIEW)

 


Membership Matters: How to Fully Utilize Your UPCEA Membership and Benefits Webinar

Originally held June 9, 2022.

This presentation goes over the ins and outs of what is included in an UPCEA membership and how to get the most out of UPCEA! Viewers of this webinar will learn:

  • How to use your member portal and member benefits it provides
  • Facts about UPCEA conferences and what members receive
  • Details on how to use CORe, UPCEA’s networking platform
  • Where to find your “professional home” in an UPCEA Network and how to join
  • Information about UPCEA's professional development courses and certificates 
  • Volunteer leadership opportunities within UPCEA and how to grow within the Association

Presenters:
Kim Zaski - Chief Membership Officer & Vice President, Corporate Partnerships, UPCEA
Brandan Kaiser – Director of Membership and Corporate Engagement, UPCEA

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Build It Now, for the Future: Using Stackable Learning Design Models to Support Adult Learners

Originally held January 25, 2022.
Hosted by Everspring

Notre Dame and Everspring share how they worked together to build stackable course sequences for a new digital certificate and scaled the offering to serve multiple student segments. The speakers discuss the future state of continuing education and how universities can use a multi-pronged learning design approach to achieve quality and scale. They also speak on ways universities can focus learning design activities and energy to extend their content.

Presenters:

  • Camille Rudge, University of Notre Dame
  • Kathy Groth, Everspring
Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


Unraveling the Mystery of Digital Badging

Originally held January 19, 2022 2:00 PM - 3:00 PM ET

Hosted by the UPCEA Business & Operations Network

If you have been considering digital badging but aren’t sure how to get started, this webinar workshop is for you! Join the team from Saint Mary’s University of Minnesota to discuss the best way to get started and build a successful digital badging program at your institution. The webinar workshop will include a presentation and discussion around the following key points of building a program.

1. Identifying institutional opportunities and facilitating alignment across campus
2. Implementing a digital badging process on campus (cost, infrastructure, demand, resources)
3. Developing a quality credential that supports the digital badge
4. Moving from ideation into action – assessing institutional readiness or forming/starting implementation

Moderator:

  • Lorelee Isbell, Shippensburg University

Panelists:

  • Andrea Carroll-Glover, Saint Mary's University of Minnesota
  • Carrie Wandler, Saint Mary's University of Minnesota
Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

Launching UPCEA’s Mentoring Program Pilot: Information for Prospective Mentees
Originally held November 18, 2021

UPCEA will launch a mentoring program pilot beginning January 30, 2022 and culminating June 30, 2022. Years of research has shown mentoring can have an incredible impact on an individual’s career trajectory and overall happiness. For potential mentees, this is a great opportunity to connect with a mentor who can offer insight, advice, opportunity – and help navigate the next stages of one’s professional journey. You should apply to be a Mentee if you are an individual who seeks knowledge, feedback, and professional guidance from a Mentor whose area of expertise, professional and/or personal experiences relate to your needs. You can be just starting off in your career, searching for advice on how to change fields, or simply seeking support in the ever-changing world of higher education.
Join members of UPCEA’s Mentoring Advisory Board as they discuss:

  • Mentoring Program Pilot Overview
  • Application Process
  • Mentee Selection
  • Program Mentors
  • Participant Expectations
Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Virtual and Augmented Reality in Teaching and Learning
Originally held November 10, 2021 2:00 PM - 3:00 PM ET

If real-time innovation emboldened universities, how might we invest in a future-proofed academic landscape? What might that look like? In this webinar, experts in Virtual (VR), Augmented (AR) and eXtended (XR) Realities will discuss significant opportunities to educate and train adult learners through the use of these AI-driven immersive tools when they are embedded in the classes offered through the PCO units of our colleges and universities. How and when this can happen will also be discussed.

Organizations represented will include Youtopian, the University of Michigan, Stanford University, and American Crane & Equipment Corporation.

Facilitators:

  • George Calderaro, Director, Auditing and Community Programs, Columbia University, School of Professional Studies
  • Gale Tenen Spak, Ph.D. Associate Vice President, Continuing and Distance Education (Ret.), New Jersey Institute of Technology
Presenters:
  • Carolyn Cole, Youtopian, COO of Healthcare, BioTech and Long-life / Lifelong Learning
  • Dr. Allan Mishra, Adjunct Clinical Associate Professor of Orthopedic Surgery at Stanford and Menlo Medical Clinic
  • Jeremy Nelson, Director, XR Initiative at the University of Michigan supporting all 19 schools and colleges
  • Karen Norheim, American Crane & Equipment Corporation, President and COO
  • Lisa Sibilia, Youtopian, Co-CEO

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


How to Continually Engage and Support New and Continuing Adult Online Undergraduate and Graduate Students in 30 Days
Originally held October 6, 2021

Hosted by the UPCEA Marketing, Enrollment and Student Success Network (MESS)

Attendees of this webinar will learn:

  • Strategies for student engagement and retention
  • Resources for building outreach and consistent communication
  • Tips for proactively providing support
  • Tools to identify at-risk students
  • How to create and foster a community between coach, student, and academics
Presenters:
  • Justin Smith, Student Engagement Manager, Saint Louis University
  • Eboni Chism, Academic Coach, Saint Louis University
  • Sharon Spicer, Academic Coach, Saint Louis University

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


SAN and UPCEA Webinar - The Federal Rulemaking Process

Originally held September 29, 2021

Hosted as a collaboration between the WCET/State Authorization Network (SAN) and UPCEA.

Learn how to follow the upcoming negotiated rulemaking process and how to keep colleagues informed about the negotiated rulemaking meetings and the possible outcomes for the development of new Federal regulations. (Newest Negotiated Rulemaking Committee Meetings begins October 4, 2021Negotiated Rulemaking for Higher Education 2021-22)

Host:

  • Cheryl Dowd; Senior Director, Policy Innovations, WCET/SAN

Moderator:

  • Ricky LaFosse; Compliance and Policy Lead, University of Michigan

Presenters:

  • Russ Poulin; Executive Director, WCET and Vice President for Technology-Enhanced Education, WICHE
  • David Schejbal; President, Excelsior College

Membership Matters: How to Fully Utilize Your UPCEA Membership and Benefits
Originally held September 28, 2021 2:00 PM - 2:45 PM ET

Join this presentation to learn the ins and outs of what is included in UPCEA membership and how to get the most out of UPCEA!  If you can't attend, the webinar will be recorded.

Attendees of this webinar will learn:

  • How to use your member portal and member benefits it provides
  • Facts about UPCEA conferences and what members receive
  • Details on how to use CORe, UPCEA’s networking platform and home to UPCEA research and recorded content 
  • Information about UPCEA's Professional Development Courses
  • Where to find your “professional home” in an UPCEA Network and how to join
  • Volunteer leadership opportunities within UPCEA and how to grow within the Association
  • How to showcase your department or an individual with our highly respected Awards Program 

Presenters:

  • Kim Zaski - Vice President, Membership and Strategic Partnerships, UPCEA
  • Brandan Kaiser – Director of Membership and Corporate Engagement, UPCEA

Click here to view the webinar recording.
(OPEN TO PUBLIC/NON-MEMBERS TO VIEW)


Using Real-Time Data of International Student Search Behavior, to Inform Your Recruitment Strategies for 2022 and Beyond; Based on the Lingering Effects of COVID-19 

Hosted by the UPCEA International Network

In general, the evolving breadth and quantity of data at our disposal can be overwhelming, stressful, and confusing rather than inform decision making. Through our session, we will explore how data is analysed and visualized, ensuring international student recruitment decision-making is accurately informed within your university. We will have a closer look at what our student behaviour data is telling us about lingering COVID-19 and enrolments for the coming cycles in 2022 and beyond. Join us if you aim to ensure that your recruitment decisions are robust, by learning how to avoid common pitfalls in misinterpreting critical business and market data.

Panelists:

  • Milena Kodde, Georgia Tech
  • Thijs van Vugt, Studyportals
  • Steven Mulligan, Studyportals
  • Debbie Lambert, Columbia University 

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Webinar | Engaging Online Students in a Reshaped World
Originally held August 25, 2021 1:00-2:00 PM ET
Hosted by EducationDynamics
The world around us continues to evolve and adapt at a pace none of us could have predicted just a few years ago. The impact is changing the way career-focused and online students learn and persist. This panel discussion will discuss a few of the biggest opportunities and challenges facing online programs and explore how two schools are working to address the changing demographics and preferences of today’s online students.
Panelists:

  • Dr. Lisa Braverman, Vice Provost, Excelsior College
  • Melissa Feuer, Interim Dean, The George Washington University
  • Carol Aslanian, President & Founder, Aslanian Market Research
Click here to view the webinar recording.
(OPEN TO PUBLIC/NON-MEMBERS TO VIEW)

Webinar | Online, Blended, Hyflex: Optimize learning with student engagement platforms
Originally held July 20, 2021 2:30-3:30 PM ET

Sponsored by Nearpod

Now that most higher education institutions are planning for the fall semester, what the pandemic has taught us is that there will continue to be an emphasis on improving hybrid, hyflex and blended course delivery. This webinar will examine best practices in engaging students in active learning to enhance outcomes.
We will hear from our panelists about:

  • Recent examples of active engagement in online courses
  • Best options to enhance online learning through low and no cost strategies, including OER resources
  • Low cost tools that use practice and formative assessment to cultivate deeper engagement among your students
Time will be reserved for discussion of specific practices and expected results. Actionable results will be shared. Can’t make it to the live session? All who register will receive a recording.

Speakers:
  • Ray Schroeder, UPCEA Senior Fellow
  • Cable Green, Creative Commons Director of Open Education
  • Daniel Mallinson Penn State University Professor
  • Christina Cavage University of Central Florida Professor
  • Jon Poole, Nearpod - Vice President Higher Education and Emerging Markets

Click here to view the webinar recording.
(OPEN TO PUBLIC/NON-MEMBERS TO VIEW)


Webinar | Trauma-Informed Teaching and Learning, and Self-Care for Higher Ed Faculty and Staff

Originally held Wednesday, May 19, 2021 at 2:00 PM ET
Hosted by the Online Administration Network

Join us for an interactive conversation that's highly relevant for our pandemic age. The panelists will share the principles of trauma-informed teaching and learning (TITL), ways to apply TITL principles to online teaching, and self-care strategies for faculty and staff. The panelists are authors of recent articles on these topics, and will invite participants to share their own examples and experiences.

Panelists:

  • Dawn E. Shedrick, LCSW-R, Adjunct Lecturer, Columbia University School of Social Work and CEO of JenTex Training & Consulting
  • Jalana S. Harris, PhD, LCSW-R, Lecturer, Columbia University School of Social Work
  • Johanna Creswell Báez, PhD, LCSW, Manager of Course Development, Columbia University School of Social Work
  • Matthea Marquart, MSSW, Assistant Dean, Online Education, Columbia University School of Social Work

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)

 


Webinar | The New Educational Landscape: Partnering with Online Program Management (OPMs) Companies and Education Brokers

Originally held Wednesday, April 21, 2021 at 2:00 PM ET
Hosted by the Community and Economic Engagement Network

Join us for an exciting conversation about the benefits and challenges of building external partnerships to support innovative change and grow online enrollments in higher education. This panel discussion will bring together three different OPMs and education brokers paired with their university partners to discuss the dynamics of their specific arrangements. With so many different types of companies and services available, the landscape of higher education is everchanging. Find out if partnering with such a provider might be right for you.

Panelists:

  • Sheryl Friedman, Vice President, General Manager, 2U
  • Rita McGlone, Executive Director of Professional and Organizational Development, University of Pennsylvania
  • Dan Vigdor, Founder and Executive Chairman, HackerU
  • Diane Landsiedel, Executive Director, Nexus at the University of Michigan Engineering, Ann Arbor
  • Adanna Ukah, Partnership Development Director, Guild Education
  • Alina O'Connor, Director of Strategic Programs, Cornell University

 

Click here to view the webinar recording.
(OPEN TO PUBLIC/NON-MEMBERS TO VIEW)

 


Webinar | Get ON BOARD in 2021: How to Fully Utilize Your UPCEA Membership and Benefits

Originally held Thursday, March 4, 2021 at 2:00 PM ET

 

Join this webinar to learn the ins and outs of what is included in an UPCEA membership and how to get the most out of UPCEA! 

Attendees will learn:

  • Information about UPCEA’s website
  • How to use your member portal and member benefits it provides
  • Facts about UPCEA conferences and what members receive
  • Details on how to use CORe, UPCEA’s networking platform and home to UPCEA research
  • Where to find your “professional home” in an UPCEA Network and how to join
  • Volunteer leadership opportunities within UPCEA and how to grow within the Association
  • How to showcase your department or an individual with our highly respected Awards Program 

Presenters:

  • Kim Zaski – Vice President, Membership and Strategic Partnerships, UPCEA
  • Brandan Kaiser – Director of Membership and Corporate Engagement, UPCEA

Click here to view the webinar recording.
(OPEN TO PUBLIC/NON-MEMBERS TO VIEW)


Webinar | Reaching and Teaching Every Learner Everywhere

Originally held Wednesday, February 10, 2021 at 2:00 PM ET
Hosted by the UPCEA Community and Economic Engagement (CEE) Network

Join the CEE Network for a presentation about the work of Every Learner Everywhere, an organization that helps institutions use new technology to innovate teaching and learning, with the ultimate goal of improving student outcomes for Black, Latinx, and Indigenous students, poverty-affected students, and first-generation students. Every Learner Everywhere is a network of twelve partner organizations with expertise in evaluating, implementing, scaling, and measuring the efficacy of education technologies, curriculum and course design strategies, teaching practices, and support services that personalize instruction for students in blended and online learning environments.

Presenters:

  • Dr. Jessica Rowland Williams, Director, Every Learner Everywhere
  • George Calderaro, Director of Outreach Programs, Columbia University School of Professional Studies


Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Webinar | Vision21: Key Predictions that Higher Education Can’t Afford to Ignore

Originally held Tuesday, January 19, 2021 at 1:00 PM ET

In the midst of profound disruption rendered by the 2020 pandemic, agility, creativity, and acumen will serve as key strategic underpinnings for higher education in 2021. Institutions will need to look beyond 2020’s short-term solutions to more proactive approaches stemming from social, technological, curriculum, financial, and policy trends re-shaping the educational landscape at an increasing velocity. Join leading thinkers as they highlight important developments that emerged in 2020, and make predictions for 2021 and beyond that will impact UPCEA members.

Speakers:

  • John O’Brien, President and CEO, EDUCAUSE
  • Julie Peller, Executive Director, Higher Learning Advocates
  • David Schejbal, President, Excelsior College
  • Moderator: Goldie Blumenstyk, Senior Writer, Chronicle of Higher Education


Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Webinar | Vision21: Beyond Self-Care - Mental Health in Times of COVID

Originally held Wednesday, December 16, 2020 @ 1:00 PM ET

The COVID-19 pandemic placed enormous stress on all aspects of the educational system. Technological and human resources were required to adopt at lighting speed in order to maintain continuity of delivery. One aspect that was especially stressed and often overlooked was the mental health and well-being of all participants--administrators, faculty, and students alike.

This webinar will explore the ramifications of coping with the sudden and dramatic pressures of remote and learning online. With the input of a mental health expert, sharing of appropriate resources, and the insights of a student, concrete recommendations for attending to and maintaining self- and group mental health will be explored.

Speakers:

  • Ray Schroeder, Senior Fellow, UPCEA and Professor Emeritus / Associate Vice Chancellor, University of Illinois Springfield
  • Dr. Lawrence Ragan, CEO, Ragan Education LLC (formerly of Penn State University)
  • Michelle Coleman, Dean of Students and Director of Student Affairs, Maryland University of Integrative Health
  • Angel McLaughlin, Online student and President of the Active Minds, Penn State World Campus Chapter

Click here to view the webinar recording.
(OPEN TO PUBLIC/NON-MEMBERS TO VIEW)


Webinar | Vision21: Learner Demographics and Perception of Value
Originally held Wednesday, December 9, 2020 @ 2:00 PM ET

Institutions are struggling with finding student-centered approaches and meeting the expectations of adult learners. Presenters Vickie Cook and Jim Fong will look at the current perceived value of higher education to today’s students and how the changing demographics of learners, including Generation Z and Millennial students, are impacting expectations and perceptions of the value of degrees as well as new forms of credentials.

Speakers:

  • Jim Fong, Director, Center for Research and Strategy & Chief Research Officer, UPCEA
  • Vickie Cook, Executive Director, Online, Professional, and Engaged Learning, University of Illinois Springfield


Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Webinar: Evolving our Credentialing Ecosystems for the Future of Work
Originally held November 5, 2020 at 2:00 PM ET
Hosted by the UPCEA Marketing, Enrollment, & Student Services (MESS) Network

The Coronavirus pandemic is accelerating the need for colleges and universities to adapt their academic outputs to meet the immediate needs of the labor market. Offering shorter term credentials other than degrees is one approach schools are taking to quickly address skills gaps in local and regional economies. With an explosion in credential diversification, though, the higher education industry is now at an inflection point. We must find ways to provide credentials that are strategically impactful for long-term viability, while still meeting short-term market demand. Learn from industry experts on the current trends in diversifying credentials, how to avoid “shiny object syndrome,” and how to market these opportunities and speak with potential students in a way that adds value to your institution’s offerings.

Presenters:

  • Tracey Taylor-O’Reilly, Assistant Vice President, Continuing Studies, York University
  • Deb Everhart, Chief Strategy Officer, Credential Engine
  • Amrit Ahluwalia, Managing Editor, The EvoLLLution


Interested in learning more about alternative credentials? Read the UPCEA Hallmarks of Excellence in Credential Innovation here.

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Moving from In Person to Remote Delivery Webinar
Originally held July 15, 2020
Hosted by the UPCEA International Network

How do we take advantage of our current technology to connect with our learners, share our content, and assess their work? More importantly, how do we develop our teaching staff to foster engagement in an online setting? This webinar will cover best practices in transitioning to a remote delivery model, from back-end design to front-end delivery.

  • Construction: Revamping course design for remote learning
  • Assessment: Virtual tests, assignments, grading, and evaluation
  • Delivery: Communicating, connecting, and staying engaged in the virtual classroom

Presenters:

  • Breeda McGrath - Associate Campus Dean for Online programs at The Chicago School of Professional Psychology. She is a licensed clinical psychologist and nationally certified school psychologist. Her areas of expertise include cross-cultural psychology, crisis response training, social-emotional learning, internalizing disorders, and training in psychology. Breeda has worked in public schools and in private practice since 1998. Originally from Ireland, Dr. McGrath currently lives in Puerto Rico and has collaborative projects in Indonesia, India, Senegal, Greece, and Puerto Rico. Breeda is a consultant to The Young Center for Immigrant Children’s Rights and the Interfaith Community for Detained Immigrants.
  • Juan Mavo Navarro – Juan has honed his expertise and passion for learning through a breadth of public and private sector positions in Learning Design over the past 20 years. Drawing on his experience as an instructional designer, trainer, lecturer, and university professor, Juan has developed a holistic approach to engagement in teaching and learning, which he applies in his professional practice. Juan designs and develops interactive education programs and works closely with instructors and trainers throughout the course lifecycle – from content development to facilitation techniques and strategies – for online, remote delivery, and in-class instruction.
  • Ivan Wanis Ruiz – Ivan is a communications thought leader and a guest instructor at several universities across Canada, including the University of British Columbia, the University of Toronto, and Bishops University. Ivan also works with several Fortune 500 companies across North America in industries ranging from Financial Services to Oil and Gas to Industrial Design. Ivan is the author of "The Don't Have to be Naked: A new approach to public speaking" and co-creator of Communication Strategies for a Virtual Age a new online course with Coursera and the University of Toronto.

 

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Webinar: Meet the PPI Award-Winners

Originally held June 24, 2020.
Hosted by the UPCEA Program Planning & Implementation Network

Join the PPI Network as we celebrate this year’s outstanding program award-winners! For this webinar, we’ll be joined by representatives from Grand Valley State University’s Physician’s Assistant Studies program (recipient of the Outstanding Credit Program Award) and Oklahoma State University’s Introductory Tribal Finance and Accounting Certificate program (recipient of the Outstanding Non-Credit Program Award). We’ll hear a little bit from the award-winners about their programs, but the majority of the time will be an opportunity for you to ask questions and hear more about what goes into making an award-winning program.

Panelists:

  • Julie Weathers, Oklahoma State University
  • Lindsey Ray, Oklahoma State University
  • Shannon Owen, Grand Valley State University
  • Nick Kopacki, Grand Valley State University

Moderator:

  • Vanessa Williams, Temple University

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Webinar: The new UPCEA Hallmarks of Excellence in Credential Innovation + Benchmarking Research Study Findings

Originally held June 17, 2020

As the marketplace continues to shift, and the demand for alternative credentials (micro-, nano-, stackable) rises, this session will cover the recently released Hallmarks of Excellence in Credential Innovation, along with the results of a recent UPCEA survey of 176 institutions on the role that alternative credentials plays in their portfolio of programs. The survey, sponsored by Mindedge, will share actionable data of those members involved in alternative credentialing efforts, in what areas, and with what results.

Presenters:

  • Anne Reed, University at Buffalo-SUNY
  • Jenni Murphy, California State University, Sacramento
  • Jim Fong, UPCEA
  • Jay Halfond, Boston University

Moderator: Bob Hansen, UPCEA

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Webinar: Actionable Results from the 2020 UPCEA Marketing Study

Originally held June 11, 2020

As new marketing technologies evolve and competition for the learner increases, strategies for resourcing marketing efforts has become increasing complex—demanding better metrics in order to make strategic decisions. UPCEA surveyed its membership in late 2019 to better understand and refine those critical metrics, including what is better done in-house or outsourced, uses of social media and paid search, actual metrics in use (CPC, CPL, lead source, lead quality, open rates, etc.) for funnel development, use of marketing automation (or not), and how might information be distributed within the unit. This presentation will also have a reflection from the University of Minnesota and their College of Continuing and Professional Studies as to how they engage the audience on marketing and enrollment management in changing times.

Presenters:

  • Stephanie Platteter, University of Minnesota
  • Jim Fong, UPCEA


Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Webinar: Federal Policy Update: Insights from DC

A part of UPCEA Webinar Series: Leadership and Strategy in Challenging Times
Originally held May 14, 2020 

UPCEA Webinar Series: Leadership and Strategy in Challenging Times Sponsored by MindMax and Wiley Education Services Please join us for a session that will discuss the varied and busy education agenda in Washington. The Department of Education has recently released regulations regarding major issues of importance to the distance and adult education community. Congressional actions on the Covid-19 crisis, and other higher ed initiatives will be discussed. Hear from legal and policy experts on a host of issues in governance and regulation, and walk you through what to watch, and how to advocate for your students and institutions.

Panelists:

  • Chris Murray, Thompson Coburn
  • Jordan DiMaggio, UPCEA

Moderator:

  • Jay Hatcher, Wiley Education Services


Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Webinar: Positioning PCO for the Future

A part of UPCEA Webinar Series: Leadership and Strategy in Challenging Times
Originally held May 7, 2020

This essential briefing provides UPCEA leaders a chance to gather critical intelligence on the most pressing topics facing Higher Education today and to discuss ways we can be best positioned for the future. Underpinning the briefing is cutting-edge benchmarking data, fueled by the UPCEA Center for Research & Strategy, followed by a lively panel discussion featuring senior PCO leaders representing various types of institutions. Faced with the disruption resulting from the COVID-19 pandemic, it is more important than ever to help leaders not only think about today but how to navigate the new future of tomorrow in a post-pandemic environment.

Panelists:

  • Jim Fong, UPCEA
  • Karen Sibley, Brown University
  • Andrea Carroll-Glover, St Mary’s University of Minnesota
  • Rich Novak, Rutgers University

Moderator:

  • Susan Catron, University of California, Davis


Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Webinar: A Community Conversation on Mental Health Support for Online Learners

A part of UPCEA Webinar Series: Leadership and Strategy in Challenging Times
Originally held April 30, 2020

Even prior to COVID-19 and the changes it has brought to higher education, faculty and student services providers working closely with online populations at our institutions were voicing concerns about online student access to mental health and other wellness services. Specifically, concerns included: identifying and working with “students of concern” (SOC) in online populations; perceived increases in SOC in online populations without close or easy access to physical campuses; apparent gaps in university documentation, guidelines, and training related to SOC in online populations; and a lack of clarity in student and faculty facing materials and resources on the availability of mental health services to online populations.

In today’s new landscape, how might we address the ever-critical need for mental health services and wellness programming for online (and newly-online) students? Join a participant-driven discussion on the challenges, limitations, and opportunities for designing mental health and other wellness services for online learners. Participants will be encouraged to share their research, models, challenges, and differences of opinion. Notes and other contributions made to collaborative documents will serve as a takeaway item for participants as well as a basis for future conversations. This presentation will focus on transferable strategies and tips and not a particular model or service.

Presenters:

  • Mitchell Farmer, Indiana University
  • Tiffany Peterson, University of Maine
  • Andrea Carroll-Glover, Saint Mary's University of Minnesota


Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Webinar: Rethinking Study Abroad: Alternative Models Offering Greater Accessibility & Affordability

A part of UPCEA Webinar Series: Leadership and Strategy in Challenging Times
Originally held April 23, 2020
Sponsored by Symbiosis

Study abroad is a transformational experience for most students: the opportunity to gain a global perspective that can be applied to multiple situations is an essential element of higher learning and critical thinking. Given the new reality of the pandemic, wherein the scope of international education is changing massively, what does study abroad look like into the future? What financial models exist in this new normal? How can institutions plan for new and alternative models that address the current landscape? A panel consisting of UPCEA International Network leaders will share alternative affordability models that can be operationalized in various institutional contexts. Consideration will be given to policies and planning, infrastructure, global partnerships, external grants, and community engagement, especially in light of recent policy changes. The panel will share best practices, answer questions, and engage in discussion with attendees on action steps for implementation.

Presenters:

  • Marissa Lombardi, Education First (EF)
  • Terry Borg, Northern Illinois University 
  • Breeda McGrath, The Chicago School of Professional Psychology
  • Moderator: Adam Fein, University of North Texas 

Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Webinar: The Online Student's Needs and Expectations: Are Students and Staff Aligned?

A part of UPCEA Webinar Series: Leadership and Strategy in Challenging Times
Originally held April 16, 2020 

Sponsored by EMSI

Prior to the COVID-19 outbreak, UPCEA and InsideTrack surveyed nearly 6,000 online students and 500 staff from 25 participating institutions in an effort to better understand what support is most important for online learners, along with preferred communication formats, satisfaction, challenges and demographics. Given the new reality of most learners being remote, the study’s objective couldn’t be more urgent: to enable institutions to better understand how aligned they are with the needs and preferences of online learners. Critical analysis of common gaps, strategies to close them and insights shaped by the current landscape will be shared.

Panelists:

  • Jim Fong, UPCEA
  • Dave Jarrat, Insidetrack

Moderator:

  • Robert Wagner, Utah State University


Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Webinar: Designing Professional Development in Digital Teaching and Learning

Originally held March 4, 2020

With rising student expectations of digital learning and the ever-present pressure on academic staff time, designing meaningful professional development for faculty can be challenging. Blackboard’s Digital Teaching and Learning Series consists of three certified professional development courses focusing on developing academic staff digital capabilities and application to practice. So far it has been delivered to over 1,200 participants in 16 countries and is available in 6 languages. In this webinar we'll share some of our lessons learned from the design and development of this program. Particularly, we'll discuss:

  • Designing a curriculum with the academic community at the center
  • Promoting reflective practice and collaboration in the different delivery modes of the program (f2f, blended and fully online)
  • The advantages of applying product management practices to course design
  • The challenges of standardized assessment and certification in a global context

Presenters:

  • Joel Armando, Blackboard Inc.
  • Valeria Moschetta, RECLA


Click here to view the webinar recording.
(UPCEA MEMBERSHIP REQUIRED TO VIEW)


Webinar: Get ON BOARD: How to Fully Utilize Your UPCEA Membership and Benefits

Originally held February 27, 2020 

View this presentation to learn the ins and outs of what is included in an UPCEA membership and how to get the most out of UPCEA!

Attendees of this webinar will learn:

  • Information about UPCEA’s website
  • How to use your member portal and member benefits it provides
  • Facts about UPCEA conferences and what members receive
  • Details on how to use CORe, UPCEA’s networking platform and home to UPCEA research
  • Where to find your “professional home” in an UPCEA Network and how to join
  • Volunteer leadership opportunities within UPCEA and how to grow within the Association
  • How to showcase your department or an individual with our highly respected Awards Program

Presenters:

  • Brandan Kaiser – Director of Membership and Corporate Engagement, UPCEA

Click here to view the webinar recording.


Webinar: Apprenticeships and Higher Education

Originally held February 26, 2020

Hosted by the UPCEA Community and Economic Engagement Network

Hosts Laurel Hogue, Vice Provost of Extended Studies, University of Central Missouri, and Gale Spak, retired New Jersey Institute of Technology Associate Vice President for Continuing and Distance Education, will focus the discussion on apprenticeships at 4-year institutions. Key speakers include:
  • Eric Seleznow, Senior Advisor, Jobs for the Future Center for Apprenticeship and Work-Based Learning
  • Nick Toth, Assistant Director in the Office of Apprenticeships, New Jersey Department of Labor and Workforce Development
  • Jeanne Caldwell, Apprenticeship and Work-Based Learning Manager, Office of Postsecondary Policy, Missouri Department of Higher Education and Workforce Development

     

Click here to view the webinar recording.


Webinar: Building an Online Learner Community: What to Stop, Start, and Continue

Originally held February 18, 2020 at 12:00-1:00 pm ET

Hosted by Mentor Collective

Online students are considered the “new traditional student” and come to an institution with a specific set of challenges. The drop out rate is much higher and program engagement lower because, while juggling a course load, they must often balance an already full personal and professional life. In fact, getting a degree may be a distant third priority to family and career. Building an Online Learner Community: What to Stop, Start, and Continue is a webinar for provosts, deans, and other senior leaders of online programs. Panelists Bob Hansen, CEO of UPCEAJulie Thalman, Executive Director and Dean of Undergrad at West Virginia University Online, and Brian Fleming, Vice President, Innovation and Strategy at Southern New Hampshire University will offer a variety of perspectives on how to increase sense of belonging and community among online learners.

Click here to view the webinar recording.


Webinar: Recruiting and Training Online Faculty Members

Originally held February 12, 2020 at 2:00-3:00 pm ET
Hosted by the UPCEA Online Administration (OA) Network

Recruiting, screening, and hiring high quality online faculty comes with unique challenges: teaching online requires new skills, potential online faculty are located around the country, and adjunct faculty cycle in and out of the role each semester as their availability shifts. To address these challenges, Columbia University School of Social Work created a five-week Institute on Pedagogy and Technology for Online Courses. This Institute prepares future instructors and teaching assistants (TAs) to become excellent educators with our Online Campus, which offers a fully online MSW degree. This session will share the details of this Institute, and how it serves as a tool to both recruit and train online faculty members.

Presenters:

  • Matthea Marquart, Columbia University
  • Johanna Baez, Columbia University

Webinar: GO ON - A pedagogical, technologically friendly approach
Originally held September 18, 2019, 2:00-3:00 PM ET
Hosted by the UPCEA International Network and RECLA
Bloom's taxonomy (to remember, to understand, to apply, to analyze, to evaluate and to create), the VARK model (visual, audiovisual, reading / writing and kinesthesia) and the ICT criterion (“ICT: Technology, Information and Communication” interaction, accessibility and reliability), are the fundamental criteria that govern the “GO ON” methodology, which through the research model (design, planning, implementation and evaluation) present an action plan that demonstrate how to apply it in face-to-face, virtual or mixed classes.

Click here to view the webinar recording.


A Phased Approach to Online Student Onboarding
Originally held August 14, 2019 @ 2:00 - 3:00 PM ET
Hosted by the Marketing, Enrollment, and Student Services Network
This webinar will discuss various approaches that Southeast Online at Southeast Missouri State University utilizes to increase retention and student persistence. We will share strategies for creating wrap-around student services through a student’s on-boarding process. Focused discussion will occur regarding the use of a two-part online orientation, communication matrix, and website. Participants will walk away understanding the importance of a streamlined on-boarding process and how to provide just-in-time information to meet new students where they are.

Presenters:

  • Leah Michel, Southeast Missouri State University
  • Andrea Thompson, Southeast Missouri State University

Click here to view the webinar recording.


Agile and Scrum at University of Washington Continuum College (UWC²) 

Originally held August 7, 2019 2:00 - 3:00 PM ET

UWC² (University of Washington, Continuum College) began using elements of Scrum in projects as early as 2012 and it's first fully Scrum project began in the fall of 2014. Our broader adoption of Agile principles has followed from the use of Scrum to include a strong focus on pragmatic project management and more recently portfolio management. In this talk, I will explain our emphasis on distinguishing between Agile and Scrum, provide additional detail on our journey, and discuss some of the key learnings we’ve had along the way.

Presenter:

  • Chris Powell, University of Washington, Continuum College

Moderator:

  • Nicole Westrick, Temple University

Click here to view the webinar recording.


How to Submit a Killer Awards Nomination/Session Proposal

Originally held May 15, 2019 2:00 - 3:00 PM EST

What makes an award nomination or a concurrent session proposal “killer”? In this specially-crafted webinar, gather tips, resources, and best practices directly from UPCEA members who excel in this arena: chairs of our regions and our Association Awards committee, as well as members of our events committees such as the Annual Conference and Marketing and Enrollment Management Seminar. Hear their stories, learn about upcoming opportunities to submit, and ask questions of these extraordinary volunteer leaders. Don’t miss this chance to learn how to showcase your own ideas and to spotlight your organizational awesomeness!

Click here to view the webinar recording.


Re-positioning and Re-engineering the Liberal Arts Degree
Originally held April 17, 2019   2:00 - 3:00 PM EST

As our education ecosystems continue to emphasize and push people toward STEM degrees and training and away from the liberal arts, what can and should liberal arts programs do? Do liberal arts programs have a place in our skill-based economy? It is well-known that demand for technical skills that come from STEM programs is high, but can liberal arts colleges and programs better position what they offer to better position students for success? Recent research indicates that the demand exceeds supply for jobs related to artificial intelligence, robotics and analytics, professions requiring a liberal arts degree may be decreasing. UPCEA and Emsi are conducting research with recent liberal arts graduates and employers to determine new strategies for the future liberal arts graduate in the new economy.

Presenters:

  • Jim Fong, UPCEA
  • Rob Sentz, Emsi

Click here to view the webinar recording.


Previewing the UPCEA 2019 Annual Conference
Originally held March 20, 2019 2:00 PM - 3:00 PM EST

Are you new to UPCEA? Is this year’s Annual Conference your first? Interested in knowing more about the content featured at UPCEA’s largest event to date? Join UPCEA President Sandi Pershing, Annual Conference Chair Rovy Branon, and other volunteer leaders as they share their favorite elements of the upcoming 2019 Annual Conference. Whether attending or just curious about the content, this preview is filled with insider tips on getting the most out of the conference.

Presenters:

  • Sandi Pershing, University of Utah
  • Rovy Branon, University of Washington
  • Asim Ali, Auburn University
  • Karen Bull, Syracuse University
  • Bob Hansen, UPCEA

Moderators:

  • Amy Heitzman, UPCEA
  • Jacqueline Romero, UPCEA

Click here to view the webinar recording.


Best Practices in Cultivating International Partnerships
Originally held March 13, 2019 2:00 PM - 3:00 PM EST

Hosted by the UPCEA International Network

Establishing and managing successful partnerships with universities is a key aspect of internationalization for many institutions. As continuing education programs find future growth overseas, and increase global student mobility, they quickly discover that cultivating partnerships often takes longer than expected and there are many speed bumps along the way. In this webinar, members of UPCEA's International Network will showcase lessons learned from partnerships with universities and secondary schools in Europe, Asia, Africa, South America, and Australia, as well as share a case study on developing strategic partnerships to increase global student mobility at US institutions. No two partnerships are the same and every institution has different policies and procedures for Memorandum of Understanding (MOUs) and Memorandum of Agreement (MOAs). So, whether you've been tasked with forging a partnership for the first time or you've done a few, this informative webinar will provide helpful strategies.

Presenters: 

  • Breeda McGrath, The Chicago School of Professional Psychology
  • Terry Borg, Northern  Illinois University
  • Marissa Lombardi, Education First
  • John Caron, Endicott College

Click here to view the webinar recording.


Get ON BOARD: How to Fully Utilize Your UPCEA Membership and Benefits

Originally held February 21 + 25, 2019 2:30 PM - 3:30 PM ET

Join this presentation to learn the ins and outs of what is included in an UPCEA membership and how to get the most out of UPCEA!

Attendees of this webinar will learn:

  • Information about UPCEA’s website
  • How to use your member portal and member benefits it provides
  • Facts about UPCEA conferences and what members receive
  • Details on how to use CORe, UPCEA’s networking platform and home to UPCEA research
  • Where to find your “professional home” in an UPCEA Network and how to join
  • Volunteer leadership opportunities within UPCEA and how to grow within the Association
  • How to showcase your department or an individual with our highly respected Awards Program

Click here to view the video recording.

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Get Involved with UPCEA

Professional development isn't just about attending sessions. Get involved with UPCEA to meet members from other institutions, share the great work your institution is doing, and hone your own skills. From submitting a session proposal for a conference or an article for a publication to serving as a volunteer on a conference planning committee, there are as many ways to engage with us!

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Awards of Excellence

Since 1953, UPCEA has recognized its members' outstanding contributions to the Association and the field, as well as their achievements in innovative programming, marketing and promotion, community development and services, research and publications, and many other areas.