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• Tired of Chatbots? Here’s How They Could Improve - Angie Basiouny, Knowledge at Wharton
  “AI used to be a tool in the back office. The consumer wouldn’t know much of what was going on under the hood,” Wharton marketing professor Stefano Puntoni said. “The arrival of generative AI gave us this interactive capacity, and suddenly everybody has a chatbot. Not all delight.” Puntoni, who is faculty co-director of Wharton […]
• Why Doesn’t Gen-Z Respond to Fear-Based Leadership? Does fear actually motivate people? - Liles Dixon, Inc.
  According to a McKinsey report, “fifty-six percent of American workers say their boss is mildly or highly toxic and 75 percent say that dealing with their manager is the ‘most stressful part of their workday.’” Liz Ryan, founder and CEO of Human Workplace, says fear-based leaders have these five characteristics: Resistance to new ideasControl over communicationMicromanagementAvoidance […]
• Microsoft CEO: "Agents Will Replace ALL Software” - Matthew Berman, YouTube
  This podcast discusses the potential decline of the traditional Software as a Service (SaaS) model, as predicted by Microsoft's CEO [00:16]. The future may involve agents that handle application logic, interacting directly with databases and various APIs, effectively abstracting away the underlying technologies for the user [02:26, 04:18]. This shift could significantly impact hiring, with […]
• AI in Education - Ethan Mollick, LinkedIn
  One way to make AI do good things in areas like education is to actively experiment in creating good things and share the results (whether they work or not) so others can build on those. Mitigating bad outcomes are important, but good outcomes are not automatic either, and will take collective work. Just waiting for […]
• An AI-generated radio host in Australia went unnoticed for months - Emma Roth, the Verge
  For months, a popular Australian radio station has used an AI-generated DJ to host one of its segments — and no one seemed to notice, as reported by the Australian Financial Review and The Sydney Morning Herald. The show, called Workdays with Thy, offers a four-hour mix of hip hop, R&B, and pop, with no […]
• How to create leaders who coach, rather than command - Aneesh Raman and Teuila Hanson, Fast Company
  Managers can play a big role in righting the ship—helping employees build the new skills they need to stay relevant and develop into future leaders. But this requires a fundamental shift: transforming them from task-overseers to coaches developing talent and sparking the best ideas from their teams. There are some key steps any company can […]
• 11 of the best online certificates at M7 b-schools - Daisy Cullerton, Business Because
  In today's digital landscape, a wide variety of online certificates and study programs are available, covering diverse fields and career paths within the business world. An online certificate is a great addition to any CV, highlighting a zeal for learning, an enhanced skill set, and a passion for professional growth. Providing the option to learn […]
• How the U.S. Public and AI Experts View Artificial Intelligence - Colleen McClean, et al; Pew Research
  Experts are far more positive and enthusiastic about AI than the public. For example, the AI experts we surveyed are far more likely than Americans overall to believe AI will have a very or somewhat positive impact on the United States over the next 20 years (56% vs. 17%). And while 47% of experts surveyed […]
• Investing in the future: How better mental health benefits everyone - Brad Herbig, Erica Coe, Kana Enomoto with Pooja Tatwawadi, McKinsey
  Mental and substance use disorders are on the rise, alongside other noncommunicable diseases. Investing in mental health interventions could help individuals reclaim years of healthy life and boost the global economy by up to $4.4 trillion in 2050. Despite contributing to a substantial 290 million disability-adjusted life years (DALYs) of the global disease burden, mental […]
• Empowering the US Workforce - Anu Madgavkar, Olivia White, with Ryan Luby; McKinsey
  As the new administration shifts into high gear, policymakers may find themselves dealing with tight labor markets—a long-term structural trend in many advanced economies. McKinsey estimates that GDP in 2023 could have been 0.5 to 1.5 percent higher across these economies if employers had been able to fill their excess job vacancies. America is punching […]
• Interest in US for postgrad study has plummeted, data shows - Nathan M Greenfield, University World News
  “International student demand for US postgraduate education (MA and PhD) is now down 44% since mid-January, having dropped a further 3% since your last article [on 18 March],” Edwin van Rest, co-founder and CEO of Studyportals, told University World News. The largest decline in interest in studying in the US has been among Indian and […]
• The world’s nicest chatbot is eating up energy - Matt V, Mindstream
  OpenAI CEO Sam Altman recently shared that using polite language with Chatgpt, like saying “please” and “thank you”, actually costs the company tens of millions in electricity. That’s because tools like ChatGPT rely on massive data centres powered by energy-hungry GPUs. Even a single AI response, like a short message, can use around 0.14 kWh […]
• AI in Higher Education Expert University of Pennsylvania Professor Ethan Mollick's Wisdom - LinkedIn Posting
  I don’t mean to be a broken record but AI development could stop at the o3/Gemini 2.5 level and we would have a decade of major changes across entire professions & industries (medicine, law, education, coding…) as we figure out how to actually use it & adapt our systems and organizations to what it can […]
• The CEO’s guide: McKinsey’s latest insights on AI - McKinsey
  As artificial intelligence is deployed across organizations, what steps can leaders take to drive bottom-line impact? In the latest McKinsey Global Survey on AI, Senior Partners Alex Singla, Alexander Sukharevsky, Lareina Yee, and coauthors share examples: mitigate gen-AI-related risks, redesign workflows, experiment with gen AI tools, and place senior leaders in critical AI governance roles. […]
• Quantum computing gears up for its 'ChatGPT Moment' — and a potential talent shortage - Katherine Tangalakis-Lippert, Tech Insider
  The AI field faces a significant talent shortage, with too few skilled workers to fuel the industry. Quantum computing startups have noticed and are trying to avoid the same problem. Some quantum companies are funding certificate programs and university courses to train new talent. Quantum computing companies are learning from missteps made during the artificial […]
• Boston Consulting Group Unveils AI Science Institute to Drive Research - Scarlett Evans, AI Business
  BCG X, the tech division of Boston Consulting Group, has launched an AI Science Institute to help companies develop and commercialize scientific innovations. The institute is supported by a team of more than 3,000 people and is designed to work collaboratively with universities, industry experts and research and development teams from across industries. In a […]
• Sleep Time Compute - AI That "Thinks" 24/7 (Breakthrough) - Matthew Berman, YouTube
  This podcast discusses a research paper introducing "sleeptime compute," a concept aimed at allowing AI to anticipate and answer questions more efficiently [00:05, 00:41]. It contrasts this with current "test time compute" methods, where AI processes information only after receiving a prompt, leading to higher latency and cost [01:09, 02:12]. Sleeptime compute involves pre-processing context […]
• Agentic AI Startup Beats O3, Gemini, Sonnet, on Cost, Accuracy - Scarlett Evans, AI Business
  Agentic AI startup Ema has released a report saying its small language model, EmaFusion, has outperformed other AI models in both cost and accuracy. Unlike typical models, which are single-strategy systems, EmaFusion uses a “cascading” judgment system that dynamically balances cost and accuracy. Users can also fine-tune the cost versus accuracy based on the demands […]
• ‘Inside Higher Ed’ Co-Founders Win Prestigious CASE Award - Susan H. Greenberg, Inside Higher Ed
  The Council for Advancement and Support of Education has awarded Inside Higher Ed co-founders Scott Jaschik and Doug Lederman the 2025 James L. Fisher Award for distinguished service to education. The award “highlights individuals whose influence on education extends beyond a single institution.” Jaschik and Lederman left The Chronicle of Higher Education to launch Inside […]
• Author Talks: How to lead in a polarized world - McKinzie
  In this edition of Author Talks, McKinsey Global Publishing’s Rochelle Toplensky chats with Karthik Ramanna, professor of business and public policy at the University of Oxford’s Blavatnik School of Government, about his new book, The Age of Outrage: How to Lead in a Polarized World (Harvard Business Review Press, Fall 2024). Ramanna provides a new […]