Online: Trending Now

Unique biweekly insights and news review
from Ray Schroeder, Senior Fellow at UPCEA

Learning for “New Collar” Jobs in a Competitive Time

Online: Trending Now #157

How can we effectively compete in the field of online professional education during a time of dropping price points and rising competitors? 

It is a time of high competition for the professional education market. Udacity has been successful in launching just-in-time Nanodegrees at very competitive price with flexible completion features. EdX continues to expand their MicroMasters programs in professional fields. Coursera specializations and entire master’s degrees at scale are pressing the traditional campus and online professional programs.

It just doesn’t seem fair to the bulk of higher education institutions, hampered by static or dropping budgets; antiquated governance systems that hamper agile responses to market threats; and risk-averse administrations that are loathe to invest in bold moves to grab the market to meet the needs of prospective students. These institutions are frozen in time – in an era that we passed more than half a dozen years ago when the first X-MOOCs were launched. They face a slow death; strangulation through ever-lagging enrollments and lower revenues.

So, what can be done to buy some time to bring about fundamental change in the institution that will foster innovation and competitiveness?

Here are some thoughts:

  1. Review your operation for efficiency and productivity. Do not cut staff who are productive, but reconfigure the operation in ways that make it more effective while saving dollars.  Those dollars might be reinvested in new initiatives.
  2. Renew your brand awareness, loyalty and reputation for excellence. This is one unique asset that is yours to cultivate and leverage.  It is something that many of the newcomers do not have – and some of the big name competitors do not have in your region.  You have built that brand over fifty, a hundred, or more years; find ways to use it to bring in additional enrollments.
  3. Make direct connections with businesses and industries. Start with your region and expand outwards.  Listen carefully to their needs.  Offer to customize classes or certificates to meet their needs just in time.  In return ask for 25, 50, 100 or more students.  You may find that other similar businesses will have the very same needs.
  4. Make sure that you validate your learning outcomes with credentialing through badges, certifications or other relevant evidence of learning.

And, that leads us to the “new-collar” jobs.  If you haven’t heard about them yet, new-collar jobs are “positions that require specific skills but not a bachelor’s degree, are in high demand,” according to ZipRecruiter, an online employment marketplace, “….Many new-collar jobs offer the potential for job security, career growth and a large salary increase from other jobs available to those without college degrees. While the median annual salary for someone with some college but no degree is about $40,000 a year, according to the Bureau of Labor Statistics, many new-collar jobs offer wages over six figures.”

Many of these new-collar jobs are in tech, but they can be found in health care and most other growing fields.  Catering to this group of prospective students with stand-alone classes, mini-certificates and other similar programs with short time commitments can help give a university time to adapt to the new marketplace where price point and relevancy reins.

Have you considered how to make your offerings more responsive to both employers and prospective students?  Perhaps now is the time to make some changes.

Of course, I will continue to track the developments in emerging trends, technologies, pedagogies and practices, Continuing and Online Education Update blog by UPCEA. You can have the updates sent directly to your email each morning  – no advertising, no spam!

Best,

Ray Schroeder
Founding Director

National Council for Online Education

 

A man (Ray Schroeder) is dressed in a suit with a blue tie and wearing glasses.

Ray Schroeder is Professor Emeritus, Associate Vice Chancellor for Online Learning at the University of Illinois Springfield (UIS) and Senior Fellow at UPCEA. Each year, Ray publishes and presents nationally on emerging topics in online and technology-enhanced learning. Ray’s social media publications daily reach more than 12,000 professionals. He is the inaugural recipient of the A. Frank Mayadas Online Leadership Award, recipient of the University of Illinois Distinguished Service Award, the United States Distance Learning Association Hall of Fame Award, and the American Journal of Distance Education/University of Wisconsin Wedemeyer Excellence in Distance Education Award 2016.

Other UPCEA Updates + Blogs

Reduced-Credit Degrees: Leading with Learners While Preparing for Disruption

As questions about the value, cost, and structure of a traditional bachelor’s degree continue to intensify, higher education leaders are confronting a reality that has remained largely unchanged for decades: the 120-credit-hour degree is more a historical artifact than a learner-centered design choice. During a recent conversation with UPCEA Institutional Representatives, panelists and participants explored…

Read More

Pack Light, Go Far: Hiking the Enrollment Trail

There’s a moment from my college days I remember more clearly than any midterm I ever took. I had stepped away from my bachelor’s degree at Penn State because I wanted to live a little. I’d grown up in the same town that I went to college and I just needed an extended reprieve, something…

Read More

Preparing the Workforce for an AI-Driven Economy: An Online and Professional Continuing Education Imperative

Is your online and professional continuing education unit looking for ways to improve job-market outcomes for graduates and alumni? Are you exploring strategies that better align your program portfolio with the skills business and industry leaders say they need both for new hires and for upskilling current employees?  Recent employer data provides a clear signal that high-demand employees are ones with verified AI skills and practical experience. A 2025…

Read More

Workforce Pell Grants: Primer and Update from Negotiated Rulemaking | Policy Matters (December 2025)

Major Updates Workforce Pell Grants for Short-Term Programs: A Primer and Update from Negotiated Rulemaking: Consensus Reached – What’s in the Draft Regulations We’ve developed a blog that provides a primer and overview of the recent negotiated rulemaking work on Workforce Pell Grants for Short-Term Programs, focusing on the first week of sessions held by…

Read More

Workforce Pell Grants for Short-Term Programs: A Primer and Update from Negotiated Rulemaking: Consensus Reached – What’s in the Draft Regulations

What Online and Professional Continuing Higher Education Leaders Should Know In early December, the Department of Education kicked off negotiated rulemaking with the Accountability in Higher Education and Access through Demand-driven Workforce Pell (AHEAD) committee, focusing most of its efforts in the first week on new Workforce Pell regulations and loss of Pell eligibility as…

Read More

The Resilient Local Network: How to Ditch the ‘Best Practice’ Blueprint for Adult Learner Success

The Replication Dilemma Today, higher education leaders face intense pressure: prove the value of credentials, raise attainment rates for adult learners, and do it all on shrinking budgets. We have access to high-leverage frameworks—like integrated student support or the guided pathways model—which identify proven principles for success often derived from successful regional or national initiatives.…

Read More

Whether you need benchmarking studies, or market research for a new program, UPCEA Consulting is the right choice.

We know you. We know the challenges you face and we have the solutions you need. We speak your language and have been serving leaders like you for more than 100 years. UPCEA consultants are current or former continuing and online higher education professionals who are experts in the industry—put our expertise to work for you.


UPCEA is dedicated to advancing quality online learning at the institutional level. UPCEA is uniquely focused on excellence at the highest levels – leadership, administration, strategy – applying a macro lens to the online teaching and learning enterprise. Its engaged members include the stewards of online learning at most of the leading universities in the nation.

We offers a variety of custom research options through a variable pricing model.


Click here to learn more.

The Nation's Top Universities Choose UPCEA Consulting

Informed decisions. Ideas that work. The data you need. Trusted by the top universities in the nation.