AI Readiness and Its Relationship to Enrollment Management in Continuing Education
Enrollment management plays a pivotal role in the success of any online and professional continuing education units through impact on revenue generation, learner engagement, and program sustainability. AI-driven business process automation (BPA) offers transformative solutions to streamline enrollment workflows, enhance recruitment strategies, and improve the overall student experience through allowing staff to focus on human…
Read More Degrees on Hold: Bringing “Some College, No Credential” Learners Back
Higher education is facing a real challenge—and yes, I said challenge. (Because let’s face it, we really do love a good “opportunity” in higher ed, don’t we?) With over 41 million people in the U.S. who’ve started college and left without a degree, there exists a massive group of learners who are unfinished, yet far…
Read More A Reflection on My Predictions: What it Means for 2025 and Beyond
Higher education is facing its greatest challenge in decades. Our field may be at a transformational cusp where the transactional currency for education may shift from credits to competency, competency dictated by new, to-be-determined factors, shaped by our evolving economy, as well as the political landscape. Historically, and for the era, 120-credits was a fairly…
Read More Balancing Act: How Higher Education Can Thrive in a Resource-Constrained World
Higher education institutions, particularly those with online and professional continuing education (PCE) units, are increasingly tasked with balancing financial sustainability and operational efficiency in a resource-constrained environment. As student demographics shift and competition intensifies, institutions are looking for innovative ways to diversify their revenue streams while optimizing operations – this is no easy task. The…
Read More Lessons Learned from Star Trek
I am part of Generation X. I was born in 1965 and which makes me one of the cohort’s older members. Although I am a part of Generation X, I at times align with the “Next Generation” … the Boomers. Growing up around Boomers and being an older Gen X’er meant watching I Dream of…
Read More New Survey Explores Intersection of AI and Credentialing in Higher Ed
UPCEA and Instructure recently released the results of a survey on whether institutions are utilizing AI to enhance learner outcomes and records, and if so, how? Most survey respondents are heavily involved in developing learner experiences and tracking outcomes, though nearly half report that their institutions have yet to adopt AI-driven tools for these purposes.…
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