A Different Corner

Because we don’t want our team members to ‘Move On’

Many moons ago I wrote about the UPCEA Hallmark of Excellence in Online Leadership – Professionalism and how online leaders could begin implementing aspects of that Hallmark in their performance appraisals and professional development plans of staff members (see Professionalism and Staff Evals).

The other day I read this piece on the Gallup Talent Blog. One paragraph stuck out to me,

“When Gallup talked to exiting workers, they found two fascinating bits of information: First, more than half (52%) of them said their manager or organization could have done something to keep them from leaving. Second, 51% said that in the three months before their departure neither their manager nor any other company leader had spoken with them about their job satisfaction or their future.”

The author provides eight recommendations that align with my suggestions in my earlier blog post (always good to receive that validation).

Further, both my blog post and the Gallup piece align with a recent presentation I gave at the Distance Education Accrediting Commission (DEAC) annual meeting.

I hope you’ll take some time to review the Gallup recommendations. Attracting and retaining our future PCO leaders is EVERYONE’S job!

And now for your George Michael reference: ‘Move On’ appeared on George Michael’s 1996 release Older. This was his first release after a six-year hiatus from recording.

Julie Uranis

ABOUT THE AUTHOR

Julie Uranis serves as the Vice President for Online and Strategic Initiatives at UPCEA. In this capacity she is the Managing Director of the National Council for Online Education and leads the planning efforts for the Summit for Online Leadership and Administration + Roundtable (SOLA+R). Prior to joining UPCEA she lead the distance learning and continuing and professional development teams at Western Kentucky University as the Director of Distance Learning and Continuing & Professional Development. Julie began her career at Eastern Michigan University (EMU) where she held both teaching and administrative positions. Julie has a Ph.D. in Educational Leadership, a Master of Science in Technology Studies, and a Graduate Certificate in Community College Leadership from EMU.


ABOUT

A Different Corner is written by Julie Uranis, Senior Vice President, Online & Strategic Initaitives. This blog veers into topics du jour in PCO and as the title of the blog might imply, a George Michael lyric or ten.


Click here to learn more about UPCEA's resources for online education leaders.


UPCEA Hallmarks of Excellence in Online Leadership

Developed with a goal of identifying the range of what will constitute successful online leadership, the Hallmarks of Excellence in Online Leadership include standards, aspirations and principles essential into the foreseeable (and not so foreseeable) future of online education. The Hallmarks identify seven facets of leadership and organizational development: internal advocacy, entrepreneurial initiative, faculty support, student support, digital technology, external advocacy, and professionalism.


UPCEA Updates + Blogs

New Research Highlights a Disconnect Between University Retention Strategies and Adult Learner Priorities

National study from Collegis Education and UPCEA highlights opportunity for institutions to strengthen student persistence through better alignment of strategy, systems, and support WASHINGTON, D.C. and CHICAGO, IL – February 4, 2026 — ​​ As adult learners account for a growing share of higher education enrollment, colleges and universities face increasing pressure to sustain persistence in…

When Institutions Shop Themselves: What We Learn—and Often Miss

As my retirement last year eases into a stage of semi-retirement or what some have labeled as “micro-retirement,” I have had eight months of reflection on my nearly four decades of doing research. After a few months of total abstention, I could no longer keep myself away from the higher education field that I so loved. I slowly eased myself back in by…

Consensus Achieved on New Accountability Metrics at AHEAD Negotiated Rulemaking | Policy Matters (January 2026)

Major Updates Education Department AHEAD Negotiated Rulemaking Wraps Up; Consensus Achieved on New Accountability Metrics The Department of Education’s AHEAD negotiated rulemaking committee has now wrapped its winter work with consensus language on the program accountability portion, following the committee’s earlier consensus on Workforce Pell regulatory text. Now that consensus has been reached, ED is…

UPCEA’s Corporate Member Blog Series #1 | Follow the Budget: 5 Areas Where Higher Ed is Spending (and struggling) in 2026

The higher education landscape is arguably the toughest it has been in a generation, marked by economic instability, demographic decline, and the constant imperative for greater efficiency. The 2026 Landscape of Higher Education Report confirms this volatile reality: beginning in 2026, many institutions will face a sustained decline in traditional-aged undergraduates. Enrollment growth is now…

Workforce Pell Is Here and Data Readiness Is the Real Test for Credential Innovation

The expansion of Pell Grant eligibility to short-term, non-degree programs—commonly known as Workforce Pell—has become a defining moment for credential innovation. In a strategic conversation hosted by UPCEA in December 2025, higher education leaders made one thing clear: access to Workforce Pell is not primarily a policy challenge. It is a data challenge. As institutions…

Reduced-Credit Degrees: Leading with Learners While Preparing for Disruption

As questions about the value, cost, and structure of a traditional bachelor’s degree continue to intensify, higher education leaders are confronting a reality that has remained largely unchanged for decades: the 120-credit-hour degree is more a historical artifact than a learner-centered design choice. During a recent conversation with UPCEA Institutional Representatives, panelists and participants explored…

The Nation's Top Universities Choose UPCEA Consulting

Informed decisions. Ideas that work. The data you need. Trusted by the top universities in the nation.