Online: Trending Now

Unique biweekly insights and news review
from Ray Schroeder, Senior Fellow at UPCEA

AI Transforming Education

Artificial Intelligence has begun impacting education, but the best is yet to come!

The era of AI management of big data is upon us. Even in the slow-moving field of education, big data is making a difference. Identifying trends that never before had been uncovered and using predictive analytics to generate models of the future are commonplace in all aspects of higher ed including tracking and predicting enrollment demographics. Much more of the text generated in our field than many realize is actually written by – or inspired by – AI! Sports reports, press releases, and annual reports use AI in a variety of ways. GPT-3, the third generation Generative Pre-trained Transformer, is a neural network machine learning model trained using internet data to generate any type of text. Developed by OpenAI, it requires only a small amount of input text to generate sophisticated machine-generated text.

AI research assistants are as prevalent as Siri and Google Assistant. More sophisticated assistants such as ElicitLeo, and Wizdom offer specialized assistance in academic research. In time, digital assistants will modify the way we set expectations for research reports in our classes. Already, Walden University’s “Julian” is an AI powered tutor that is available to assist students round the clock

Of course, the Jill Watson teaching assistant pioneered by Professor Ashok K. Goel of Georgia Tech has evolved into an adaptable AI anthropomorphic tool that has the potential to take on many of the common tasks of professors such as grading, providing feedback, and answering student questions. The original version took some 1,500 person hours to program. Now Professor Goel reports he and his team can create a new “Jill” in ten hours, creating the potential to make an AI teaching assistant available at all levels of teaching and learning:

That reduction in build time is thanks to Agent Smith, a new creation by Goel and his team. All the Agent Smith system needs to create a personalized Jill Watson is a course syllabus and a one-on-one Q&A session with the person teaching it. Named after the self-replicating character in The Matrix, the Agent Smith program clones Jill Watson, but makes her a specialist in the area of need. Teachers from any grade level or subject domain can have a deployable, AI-powered teaching assistant for their class with minimal set-up. “In a sense, it’s using AI to create AI,” Goel says, “which is what you want in the long term, because if humans keep on creating AI, it’s going to take a long time.” 

In a more global context, AI has the potential to re-make our class-based teaching and learning paradigm. For hundreds, even thousands, of years, formal education has been based on teaching in classes of students. The economy of going beyond private tutoring to teach a group rather than one individual is obvious. The opportunity for group exchange and engagement is also clear. However, there is ineffectiveness inherent in having to spread the teaching across a range of students with varying knowledge, skills, interest, and desired outcomes. We will be better served by personalized learning opportunities.

I taught my first college course half a century ago in 1972. Many years, thousands of students and hundreds of courses later, the challenge remained the same throughout my teaching career: how to meet the needs of all of the students, not just the best-prepared, not just the middle-of-the-pack, not just the less-prepared, but rather all of the students in the class. It has always struck me as ill-conceived that we teach twenty or thirty students at a time. I understand the economy of doing so, but not the pedagogical sense.

It is as if we had 30 students of approximately the same age, and we gave them all size 7 ¾ hats and size 10 ½ shoes. That fits my rather mellon-sized head and average-sized feet pretty well. However, I doubt that they would fit more than 10% of any 30-student class taken at random. The other 90% would not be comfortable in either the hat or shoes. It just wouldn’t be a good fit for most of the learners. So, why then do we teach our 30 students in the same way with the same content and teaching methods no matter how well or poorly prepared they are for the class? Can we expect that approach to make everyone come out of the class with mastery of the subject?

Sure, we do a nip and tuck in the delivery, tailoring the message just a bit for those who are lagging behind or who are accelerating ahead. Yet, these are ad hoc measures done on the fly for the most part. We suggest review sites; we give opportunities to re-do assignments; we encourage advanced problems for those we believe can handle them. These are, at best, making do to correct mistaken assumptions.  

An AI powered adaptive model of teaching includes frequent probing assessments throughout the learning term, analyzed by AI to determine the depth and breadth of knowledge of the learner in the topical area and adapt the syllabus to achieve mastery of the outcomes at the end of the term. Gaps in learning can be identified in these assessments and adjustments can be built into the flexible, personalized syllabus for the student. Areas of prior learning mastery within the subject area can also modify the syllabus for a more efficient, brief review of that topical area. Options can be offered to either shorten the class term, or to fill those spaces with discussion leadership and engagement opportunities with others in the class.  

There are a whole host of ways in which AI can improve learning outcomes, lessen the workload on faculty and staff, and ensure that our learners are getting the best, most-relevant education possible. These outcomes do not happen without intention or pro-active preparation. Who is leading the effort to apply the best AI technology in the most useful way at your university? Are you committed to continuous improvement and efficiency through new technology? How can you help ensure that your institution is on the forefront of using technology to support your students?

 

This article was originally published in Inside Higher Ed’s Transforming Teaching & Learning blog.

A man (Ray Schroeder) is dressed in a suit with a blue tie and wearing glasses.

Ray Schroeder is Professor Emeritus, Associate Vice Chancellor for Online Learning at the University of Illinois Springfield (UIS) and Senior Fellow at UPCEA. Each year, Ray publishes and presents nationally on emerging topics in online and technology-enhanced learning. Ray’s social media publications daily reach more than 12,000 professionals. He is the inaugural recipient of the A. Frank Mayadas Online Leadership Award, recipient of the University of Illinois Distinguished Service Award, the United States Distance Learning Association Hall of Fame Award, and the American Journal of Distance Education/University of Wisconsin Wedemeyer Excellence in Distance Education Award 2016.

Other UPCEA Updates + Blogs

UPCEA Releases 2025 Predictions for Online & Professional Education

Report highlights trends shaping the future of higher education, from AI integration to workforce-ready credentials. WASHINGTON and PHILADELPHIA (Dec. 3, 2024) – UPCEA, the online and professional education association, today announced the release of its “2025 Predictions for Online & Professional Education.” The report provides critical insights into the trends and innovations that are poised…

Read More

Election Outcomes: Proposed Distance Ed Rules and Incentive Compensation Changes Unlikely to Proceed | Policy Matters (November 2024)

Major Updates Recently Proposed Distance Education Regulations, Changes to Third-Party Servicers, Incentive Compensation, Are Unlikely to Move Forward The Department of Education’s recent negotiated rulemaking session aimed to revise key regulations, including those related to distance education. However, consensus among stakeholders wasn’t reached, leaving the Department to decide on proposed language. While some, like distance…

Read More

A Reflection on My Predictions: What it Means for 2025 and Beyond

Higher education is facing its greatest challenge in decades. Our field may be at a transformational cusp where the transactional currency for education may shift from credits to competency, competency dictated by new, to-be-determined factors, shaped by our evolving economy, as well as the political landscape. Historically, and for the era, 120-credits was a fairly…

Read More

UPCEA Releases Groundbreaking Research Report on Online Education in Higher Education

New annual study provides key benchmarks, insights and recommendations for advancing online learning.   WASHINGTON (Nov. 19, 2024) – UPCEA, the online and professional education association, today announced the release of a new research report, “Benchmarking Online Enterprises: Insights into Structures, Strategies, and Financial Models in Higher Education.” The report, based on a comprehensive survey…

Read More

Balancing Act: How Higher Education Can Thrive in a Resource-Constrained World

Higher education institutions, particularly those with online and professional continuing education (PCE) units, are increasingly tasked with balancing financial sustainability and operational efficiency in a resource-constrained environment. As student demographics shift and competition intensifies, institutions are looking for innovative ways to diversify their revenue streams while optimizing operations – this is no easy task. The…

Read More

Using Technology to Transform Higher Education

The rapid evolution of technology is reshaping industries across the globe, and higher education is no exception. According to a 2023 survey by Inside Higher Ed, 73% of higher education institutions’ chief information officers believe digital transformation is crucial to their success in the next five years. As colleges and universities face a shifting landscape—characterized…

Read More

Whether you need benchmarking studies, or market research for a new program, UPCEA Consulting is the right choice.

We know you. We know the challenges you face and we have the solutions you need. We speak your language and have been serving leaders like you for more than 100 years. UPCEA consultants are current or former continuing and online higher education professionals who are experts in the industry—put our expertise to work for you.


UPCEA is dedicated to advancing quality online learning at the institutional level. UPCEA is uniquely focused on excellence at the highest levels – leadership, administration, strategy – applying a macro lens to the online teaching and learning enterprise. Its engaged members include the stewards of online learning at most of the leading universities in the nation.

We offers a variety of custom research options through a variable pricing model.


Click here to learn more.

The Nation's Top Universities Choose UPCEA Consulting

Informed decisions. Ideas that work. The data you need. Trusted by the top universities in the nation.