In recent months, more and more campuses have announced they will reopen, but the dark shadow of mental health issues will extend into the fall semester and beyond.

We are now experiencing a rise in COVID cases around the country, but hope persists that science will eventually be successful in quelling this deadly virus. However, that does not mean that the consequences of the pandemic are over. For students at all levels, the mental health problems continue.

Anxiety, depression and suicides are lasting effects of the isolation, fear and loss generated by the disease. Loss extends far and wide. It includes the loss of those who have died and those who suffer long-haul COVID. Also included are the loss of months and years of social engagement, interpersonal relationships and confidence in creating new relationships. These losses can devastate lives of people in all age groups, but particularly in the fragile state of late adolescence and young adulthood. These deeply intense feelings and changes can have dire consequences on the lives of those who are affected.

While it is still very early to measure the impact of the pandemic on mental health, it is clear that there are severe ramifications. Analyzing data earlier this year, the Kaiser Family Foundation reported,

During the pandemic, about 4 in 10 adults in the U.S. have reported symptoms of anxiety or depressive disorder, a share that has been largely consistent, up from one in ten adults who reported these symptoms from January to June 2019 … During the pandemic, a larger than average share of young adults (ages 18-24) report symptoms of anxiety and/or depressive disorder (56%). Compared to all adults, young adults are more likely to report substance use (25% vs. 13%) and suicidal thoughts (26% vs. 11%). Prior to the pandemic, young adults were already at high risk of poor mental health and substance use disorder, though many did not receive treatment.

We are not getting back to normal. It will be a long time after the last COVID case is cured (if ever that occurs) before we can return to normal. The mental health damage will persist and even grow after the virus itself is vanquished. Even as the economy ramps back up and unemployment drops, the dark shadow of mental health damage expands. It has already had a tragic impact on college campuses.

The prestigious, rather small Dartmouth College campus in New Hampshire has suffered multiple deaths of freshmen since the beginning of the pandemic, write Soleil Gaylord and Arielle Feuerstein in The Dartmouth: “The deaths of four undergraduate students — three of which were by suicide, according to reporting from The Dartmouth and the Boston Globe — brought widespread grief and sorrow to the campus community.” Gaylord and Feuerstein note the complexities of providing services. In some cases, mental health care is denied to distant students because of their home-state laws that prohibit remote counseling.

The phenomenon of “suicide contagion” is an insidious aspect of the mental health crisis we face. Kate Hidalgo Bellows reports in The Chronicle of Higher Education that evidence is accumulating of related clusters of suicides on campuses:

Clusters of suicides — multiple deaths in close proximity — have raised concerns of “suicide contagion” on campuses. Research has shown that exposure to suicide can increase suicidal behavior in others, especially those who are already at risk. “It can happen at small places like Dartmouth [or] big places like the University of Washington,” said Kevin Kruger, president of NASPA: Student Affairs Administrators in Higher Education. “They’re even more tragic when you have a series of deaths like this because it really affects the community. Every institution ought to look at the root causes of this. We know that mental-health issues are a significant challenge.”

It is so much easier to diagnose COVID than it is to identify and diagnose mental health damage. There are no quick saliva tests for paranoia, depression, loneliness and associated disorders. Even in the early stages, those afflicted may not even recognize the signs of depression. Yet the end result is just as devastating: long-term disability or even death.

For distant online students and those who cannot come to a mental health center, the professionals are somewhat hampered in making diagnoses and delivering counsel. Elon University counselor Mark Eades says, “Virtual counseling is beneficial because it saves the commute time for students, but it makes it more difficult for the counselor to read the student’s body language. Some of our training when we’re becoming therapists is to not just listen to words, but also to see what the person’s entire person is telling you. It’s hard to really see if a person is sort of slumped or they might be saying one thing or showing something different.”

Princeton University dean of the college Jill Dolan recommended earlier this year that faculty consider easing workloads and take into account student mental health for the end of the semester. “We have to figure out how to acknowledge our common humanity while also maintaining our rigorous expectations,” she continued. “And that’s something that, pandemic aside, I think all of us very much want to do.”

The need for understanding, flexibility and broad perspectives will continue for semesters and years to come. Lives have been altered. There will be no “return to normal” for many students, staff, faculty and administrators. How are you personally incorporating this perspective into your work? How are you leading and encouraging colleagues at your institution to take a holistic view of the student into account as standards and outcomes are crafted?


This article was originally published in Inside Higher Ed’s Transforming Teaching & Learning blog. 

August is fast-approaching. We look in the rearview and wonder, “Where did summer go?”.  We start bringing ourselves to terms with the reality that the lofty project list we created at the start of summer is going to end the season with some (and maybe many) boxes left unchecked. 

This transitionary time from summer to fall semester is an important and exciting one for many offices in higher education.  Admissions teams make a final push to recruit and admit students; advising centers coach and prod students to finalize enrollments and schedules; faculty come out of the summer research period and prepare courses with up-to-date curriculum and pedagogical approaches; students, whether online or on campus, prepare to come to college for the first time or come back as a returning student.  Those involved in enrollment management bite their nails and await first day enrollment figures. Will all our work get us to our goals?

Regardless of your role in higher education – from advisor to admission counselor, and from social media marketer to administrator – the lead up into fall can sometimes feel like a chaotic period.  Here are a few guiding principles we use to get through this exciting and work-intensive time.

  1. Avoid the “tyranny of the urgent”. Charles Hammel’s 1960s book “Tyranny of the Urgent” helps us to delineate between everyday tasks and priority tasks, and to make sure our focus is shared among those two types. In chaotic periods like the lead up to fall, the heightened number of everyday tasks can create a tyrannical situation and hold our schedules hostage.  It is important in these times to keep focused on our overall priorities and make sure we balance the work we’re doing each day in pursuit of our overall goals.
  2. Create Lists. Preparing for a new semester can feel overwhelming.  To combat this, compile a list of items you need to complete to prepare for the semester, whether it’s automating processes, setting up your calendar for important reach outs, tasks you need to complete, etc.  Putting tasks on paper will help you focus.  As you complete the tasks, cross them off.  You will be able to view your productivity and you’ll have a list to reference when reflecting over the semester and your accomplishments.  We’re always amazed at how quickly we can work through a list when our minds are focused.
  3. Give Grace. Give yourself, your colleagues, and your students some grace.  To some colleagues and students this will be their first fall experience.  You might have to answer the same question several times each day, but the person asking the question is likely asking it for their first time.  Try to show up during your work shift as your best self and show kindness, patience, and understanding to those around you.
  4. Perform a Mental Check-In. This year, this tip is arguably more important than ever.  We have all been through a pandemic, have had several challenges, and will undoubtedly have more to come.  Set aside time to decompress. Breathe slow and deeply for a few minutes, check-in with yourself, and identify what you need.  Don’t neglect yourself.

If you’re interested in learning more about how student advising and support services prepare for the fall semester, please consider joining our upcoming MESS Network Coffee Chat on Finding Balance During Chaos: Preparing for Peak Times with Dawn Coder, Director of Academic Advising and Disability Services at Penn State’s World Campus and other members of the Penn State World Campus team on Tuesday, August 3 at 2:00 PM ET. Click here to download a calendar invitation for the event.

 

Leah Michel, Coordinator, Southeast Online Advising and Student Services, Southeast Missouri State University
Chelsea Caile McNeely, Director, Southeast Online and Early College Programs, Southeast Missouri State University & Vice Chair for Professional Development, UPCEA Marketing, Enrollment and Student Success Network

This guest blog post is brought to you by the Marketing, Enrollment, and Student Success (MESS) Network. The MESS Network engages members in actively building the competencies, skills, and confidence needed by today’s professionals to successfully attract and retain students in an ever-changing and increasingly competitive adult, professional, continuing, and online education marketplace. Learn how to join the MESS Network (or one of UPCEA’s other Networks) for more great content here: https://upcea.edu/join-a-network/.

New study from UPCEA and Modern Campus highlights the opportunity for colleges and universities to improve enrollments and student workforce readiness

TORONTO and WASHINGTON, D.C., July 20, 2021 — Higher education leaders across North America are citing the value of alternative and microcredentials to support competitiveness and enrollment growth, according to a survey conducted by the University Professional and Continuing Education Association (UPCEA) and The EvoLLLution, an online publication founded by higher education student engagement leader Modern Campus.

The report, “Shifting Paradigms: Understanding Institutional Perspectives on Microcredentialing,” showcases the perspectives of a wide range of college and university leaders on the opportunities and challenges associated with scaling and launching alternative credentialing initiatives.

 

The Power of Microcredentials

Continuing, professional and workforce education have always used microcredentials and other alternative credentials to recognize student learning and ability. These credentials—which can sometimes count for credit but take less time to complete than a degree—allow students to upskill or reskill quickly.

As a result, these offerings help higher education institutions stay relevant both to employers and students. From the labor market perspective, earning alternative credentials helps students qualify for high paying middle-skill jobs at the entry level, and can also help them upskill to earn promotions and advance in their careers. And adults see the benefits. According to Strada data, 68% of adults considering enrolling in higher education programming said they prefer alternative, non-degree programs.

For higher education institutions—which experienced a decrease in undergraduate enrollments of 4.9% overall in Spring 2021 while enrollments in private, non-institutional bootcamps rose 30% in the same period—these offerings can help colleges and universities compete. 92% of survey respondents said alternative credentials help them compete with emerging entities like bootcamps, with nearly 4 out of 10 respondents saying these offerings are very or extremely effective.

Additional key findings:

  • 88% of higher education leaders say new credential initiatives are aligned with their institution’s strategic plan, with half of respondents indicating these initiatives are totally or very aligned with their strategic plan
  • 79% of higher education leaders say labor and occupational data are extremely or very important to informing development of new credential initiatives
  • 71% of higher education leaders say alternative credentials will help them achieve institutional revenue and enrollment goals
  • 58% of higher education leaders say microcredentials allow them to more effectively highlight students’ discrete competencies and skills
  • 54% of higher education leaders say their institutions have embraced new credentialing initiatives

 

“Microcredentials and other alternative credentials are a key to competitiveness for higher education institutions in this fast-changing environment,” said Amrit Ahluwalia, Editor-in-Chief of The EvoLLLution and Director of Strategic Insights at Modern Campus. “These programs have to be high quality because it’s what students and employers demand, but they generally don’t have to go through incredibly long accreditation processes. This means they can be launched and offered to the students who need them more quickly.”

Microcredentials position higher education institutions to overcome one of the greatest critiques leveled at them, which is a lack of connectivity between programming and the needs of learners and the labor market.

“This report provides us a first real look at how higher education leaders across the industry are adopting and leveraging alternative credentialing models,” said Jim Fong, Chief Research Officer and Director of the Center for Research and Strategy at UPCEA. “The new economy demands highly-skilled individuals who do not necessarily need degrees to enter or advance in their field. Microcredentials and other alternative credential options provide them the opportunity to achieve their goals, and as an industry we need to find ways to meet the needs of employers and adults—and especially of Millennial and Generation Z students.”

To view the complete findings and learn more about the state of microcredentialing and alternative credentialing in the postsecondary space, visit: https://moderncampus.com/research-paper/shifting-paradigms-understanding-institutional-perspectives-on-microcredentialing.html.

 

Report Methodology/Respondent Profile

Between May 5 and 13, 2021, UPCEA and The EvoLLLution invited their respective deduplicated institutional members to participate in the study with a total of 606 individual survey respondents. It is important to note that multiple individuals from the same institution could participate in the study, though the majority of respondents did not fit this category. The sample for the study is not random, as the membership lists of both organizations were used. However, if the assumption was made that the membership of both organizations represented the professional, continuing and online education units for higher education in North America, then the margin of error would be plus or minus 3% at 95% confidence.

 

About UPCEA

UPCEA is the association for professional, continuing and online education. Founded in 1915, UPCEA now serves most of the leading public and private colleges and universities in North America. With innovative conferences and specialty seminars, research and benchmarking information, professional networking opportunities and timely publications, UPCEA supports its members’ service of contemporary learners and commitment to quality online education and student success. Based in Washington, D.C., UPCEA builds greater awareness of the vital link between adult learners and public policy issues. Visit www.upcea.edu.

 

About The EvoLLLution

The EvoLLLution is an online publication focused on the transforming higher education industry. Publishing articles and interviews by higher education leaders on the evolving postsecondary space since 2011, The EvoLLLution was founded by Modern Campus to create an open environment for higher education’s most innovative thought leaders to come together and set out a new vision for what the industry can be. Visit https://evolllution.com/.

 

About Modern Campus

Modern Campus is obsessed with empowering its 1,200+ higher education customers to thrive when radical transformation is required to respond to lower student enrollments and revenue, rising costs, crushing student debt and even school closures.  

Powered by Omni CMSDIGARCPresence and Destiny One, the Modern Campus modern learner engagement platform enables innovative institutions to create a “learner to earner” lifecycle that engages modern learners for life. 

Delivering massive personalization, AI-driven recommendations and a modern e-commerce engine, Modern Campus creates a student-first digital experience and removes silos across campus. Presidents and provosts, marketing and IT teams, admissions, registrars, student affairs and CE divisions can partner to attract, enroll, empower, retain, credential and re-engage students with pathways for lifelong learning. 

Learn how Modern Campus is leading the modern learner engagement movement at moderncampus.com and follow us on LinkedIn.

 

It is clear that higher education will face a number of challenges over the next decade as the pandemic has accelerated a number of technological, societal and economic trends. Further complicating the matters for institutions of higher education in the U.S. is the fact that demographic trends show an upcoming decade of declining traditional students. Higher education has started to diversify its risk by offering more online programs over the past decade and now has started down the path of alternative or new credentialing. As part of this movement, many institutions are exploring stackable credentials and how they fit into occupational pathways. Some have also integrating noncredit or professional programs into their educational portfolios to support a number of these occupational pathway strategies.

 

With this transformation, operating metrics are certain to change. Many institutions track completion for degree seekers based on what percentage graduate, as well as what percentage graduate over a specific time period, such as four-year or six-year graduation rates. When servicing part-time learners, such as those enrolled a fully online degree program, graduation rates could be measured in longer time periods, such as 7, 8, or even 9 years or more[1].

 

However, with the movement toward alternative or new credentials, will part-time learners or full-time learners in fully online programs extend their timeframes? Will they feel the same urgency to finish a degree when earning certificates or badges may immediately help them with their career goals? A recent UPCEA snap poll of 66 institutions taken in June shows that just under two-thirds of institutions track persistence or retention of fully online students. They use a number of metrics including % of cohort still enrolled (64%) fall-to-fall or spring-to-spring, % of cohort still enrolled term-to-term (55%), % of cohort still enrolled in the calendar year (32%), individual course completion (32%) and other metrics. Professional, continuing and online (PCO) units are, however, more focused short-term metrics, as 91% rate new student recruiting as extremely important compared to 64% saying student persistence/retention/completion were extremely important. 

 

In the new economy, with more educational alternatives, the classic measurement that is based off retention or persistence toward a degree or completion of a degree is likely to be convoluted due to the rise of alternative or new credentials. We need to be prepared to measure this and report progress correctly. It is likely that classic measures of retention and completion may paint what appears to be a decline or drop in performance, when in reality, the news may be good in that they are reconnecting to the institution and the economy through new credentialing opportunities. For more information, see the full results of the snap poll here.

 

[1] IPEDs Graduation Rates, Publication No. 2017046, December 2016.

 

 

In recent months we have frequently seen reports of cheating among students at colleges, universities and even military academies. Is this entirely the fault of students or are faculty contributing to the problem by emphasizing rote memory of facts, figures and formulas?

The popular press seems to attribute an apparent rise in academic cheating to the advent of remote learning in the Covid pandemic. And, yet, research shows that cheating is not necessarily more prevalent in online classes than face-to-face classes.  In a 2010 study, George Watson and James Soettile reported in the Online Journal of Distance Learning Administration:

The focus of this study was on whether students cheat more in on-line or live courses, and, somewhat surprisingly, the results showed higher rates of academic dishonesty in live courses.  One possible explanation is that classroom social interaction in live classes plays some part in whether students decide to cheat, which would agree with the findings of Stuber-McEwen et al (2009).

The anecdotal reports of more cheating in online courses may be more a function of closer online scrutiny and the use of proctoring tools. Simply stated, instructors may be catching more online cheating because they are looking harder for cheating online than they did on campus.

As one considers this topic more deeply, it becomes apparent that many courses, and embedded assessments, have not changed much for years, even decades. In prior centuries, we relied on memorization to provide prompt recall of facts and formulas that we used in our work – many of which are now available online in just an instant. Built-in assumptions upon how assessments or relevant learning are constructed may be flawed in light of the current status of technology in our society. We now live in an environment in which facts, figures and rich data are instantly available at our fingertips; the internet has become our “extended memory.” One must ask, are our testing policies and practices in higher education keeping up with these advances?

 In 0.67 seconds, I can bring up the atomic weight of indium (114.818 u). The order and suborder of mosquitoes appears in 0.67 seconds (order Diptera, suborder Nematocera). T-score and Z-score formulas come up in the same 2/3 of a second. My point is that our “extended memory” of the internet holds instant recall of billions of facts. It would seem that with that extended memory, our students are not well-served by testing for facts that can be uncovered with the touch of a screen. If these are what we include on tests, I believe we, the faculty, are failing to create effective assessments of meaningful learning.

Linda Rowan and Fiona Murray of Massey University make the case for updating the way we assess students to conform to the 21st century digital society that embraces technology and collaboration, suggesting we need to change the definitions of cheating:

In the networked world, the line between what is original and what is adapted is more blurred every day. It isn’t always possible to decide what is original and unique in order to give it individual credit. If exams are designed to assess higher-order cognitive development – demonstrating individual ability to synthesize and apply knowledge – surely collaboration can be the vehicle for what educationalist John Biggs calls deeper learning. Can’t examination practices change to capture this?

University exams need to check for individual (or collective) application, evaluation and synthesis of knowledge, not just rote learning and recall of study notes. 

We should be more about teaching methods, processes, reflection, and creative/critical thinking than recalling facts and figures which are available to us in an instant online. Should we, then, focus our efforts on engaged teaching and assessing through unique – even personalized – problem solving, collaboration-building, leadership, and communication? This seems ripe for authentic assessment – a topic I covered earlier this year. 

Our assessments should be, not merely a check of facts and figures, rather they should become learning experiences of their own.  Ideally, they should be personalized so that each student’s assessment is specifically relevant to their individual interests and career goals. Each student’s examination should differ from the others – not in principle – but, rather in detail and application. Yes, this is more work for the instructor! It could mean 20 different examination questions for 20 different students. Yet, it is worthy work to assess the learning, ability and skill of the student as it addresses their specific individual learning goals.

As we approach the digital transformation of higher education, we will use data-driven tools to enable customization of content and assessment. Personalized learning – including assessment – will become our method and mode of engaging students. The ideal will be to facilitate personalized learning, rather than the cookie-cutter approaches of the past.

Are you advocating for individualized attention and engagement of students in their learning?  Who is leading the move to personalized learning at your institution? What can we do collectively to help advance higher education toward making the leap of digital transformation? 

This article was originally published in Inside Higher Ed’s Transforming Teaching & Learning blog.

Course content is a sacred compact between the instructor and the learner. Truth, relevancy and currency are among the key components of that agreement.

In this 21st century, technologies are changing the landscape of industry and society at a rate not previously documented. Are our courses keeping up?

I recall teaching communication technology classes in 1972 on the Urbana campus of the University of Illinois. We felt as though the world was changing rapidly enough. Students were standing in line to punch out computer cards to run FORTRAN 66 programs. However, the Arpanet, the predecessor of the internet, was just in very early development stages, and the World Wide Web was two decades in the future. The essential rich communication and collaboration tools through which so many advances have since been leveraged had not yet been deployed. Artificial intelligence was science fiction. In those lazy days of change, one might be able to get away with using a course syllabus or a textbook two years in a row!

In most fields that kind of slow rollout is not the case today. Advances are not measured decade by decade. “State of the art” is changing month by month in many fields. Not only are technologies changing, but applications are proliferating, industries are emerging, new consumer markets are sprouting and the road map for the future is clear only for the near term.

Our learners may be one, two or three years away from entering, or re-entering, the workforce. We must make every effort to ensure that our teaching will still be relevant those few years ahead. Yet I fear that far too many of our colleagues are using the same texts, the same syllabi, and sharing the same — now stale — facts in their classes with not enough attention to the changes that technologies and social shifts are making in their field. Granted, the rate of change in Greek history and foreign language may not be as rapid as other areas, but their social context, relevance to today’s society and to the near future are surely changing as rapidly as is society as a whole.

As faculty members, we are called upon to understand not only our discipline, but also the broader context in which our course content is applied not only today, but more importantly in the years to come. If we teach a course based on today’s use of information, that will likely be years out of date when the learner is in a position to meaningfully apply the course content. Dated knowledge is a terrible disservice to our learners, our colleagues and the reputation of our program and university.

The speed of textbook publishing has not improved much over the years. Writer’s Digest suggests:

With our rules established above, the typical time it takes for a writer to go from book contract to publication is usually somewhere in the nine months to two years area. Many factors come into play for this range of outcomes, including the size of the press and how far out they plan their production schedule.

Depending upon timing alignment with academic term start dates and distribution, it may well take longer to reach the students. And the next edition may be even more years away.

So, how can we ensure our students are given information and insights that will be timely and relevant when they commence their careers? How can we teach our courses through the windshield, looking forward, rather than through the rearview mirror?

The key is to turn to current materials to keep your classes up-to-date. Open educational resources are proliferating, not only in formal OER texts, but in open research journals, government databases and publicly shared reports. The turnaround time for OER publications is nearly instant depending upon the format desired and the level of peer review used.

Myths surrounding the efficacy of OER are many. In a blog post from TAA Abstract, “Top 9 Myths About OER Publishing,” several leading scholars in the field clarify the misperceived obstacles to publication and use of OER in offering timely materials for classes. The quality of the materials is equal to or better in many cases than those acquired from traditional publishers. The flexibility, relevance and timeliness of OER materials extend far beyond their low cost.

As we enter the fourth Industrial Revolution, we will see technologies changing the workforce, creating new fields, outdating some career paths while creating new ones and shifting society in ways we have yet to imagine. The increasing rate of change shows no signs of abating. Increasingly, we are under pressure as educators to ensure that what we teach is not outdated. We must not be teaching for jobs and career paths that are dwindling away to the dustbin of history. It is incumbent on us to perform the due diligence to assure that what we are teaching will be more relevant tomorrow than yesterday.

Are you and your colleagues teaching through the windshield or the rearview mirror? What steps are you taking to bring new materials and fresh experiences to your classes? Will your teaching hold up through five years? Who is leading the charge to make your curriculum relevant to tomorrow?

This article was originally published in Inside Higher Ed’s Transforming Teaching and Learning blog